Agile Coach / Scrum Master Resume

PROFESSIONAL EXPERIENCE

Confidential

Agile Coach / Scrum Master

Responsibilities:

Created a company - wide Product Backlog to keep maximum visibility for resource capacity and project progress. Worked to integrate HipChat to provide quick updates on daily task completion
Added a running financial chart for Agile consulting team to better show capacity for each fiscal quarter. Drafted Agile-based sales contracts and other legal documents to assist executive team with Agile guidelines and procedures
Coached and consulted senior leadership team to critically think and work within Agile guidelines utilizing a variety of other techniques to create a custom solution
Organizing/resolving schedule conflicts that may arise for team members via daily resource capacity calculations

Confidential

Scrum Master and IT Consultant

Responsibilities:

Constructed a running burndown chart to better track internal consulting team’s remaining hours with each active client
Added a running financial chart for Agile consulting team to better show capacity for each fiscal quarter utilizing resource capacity and other financial metrics
Introduced attitude of empowerment to consulting team to further strengthen relationships internally and externally via client relations.
Organizing/resolving schedule conflicts that may arise for internal consulting team

Confidential

Business Analyst

Responsibilities:

Outlined multiple current- and future-phase processes with heavy use of Microsoft Visio.
Orchestrated 9 workshops involving ~200 people to formally map processes and gather data to begin mapping current and future technical and business processes.
Compose and compile daily meeting minutes, adding extra material, such as audio recordings, as needed for reference to share with the team.

Confidential

Scrum Master

Responsibilities:

Constructed a sprint planning chart to better track development teams’ remaining hours with each sprint
Resolved an internal conflict creatively with one team by serving as Scrum Master, allowing the Tech Lead to remain as Product Owner, removing a conflict of interest
Created and maintained client resource capacity calculator and client solution slide decks

Confidential

Project Manager

Responsibilities:

Implemented a zero-incident safety practice in the manufacturing plant
Achieved company global record of gallon case production at 17,851 in one 10-hour shift
Reduced search time for gallon partial pallets via Lean Process Management
Reduced loss of inventory by more than $300K via Lean Process Management