SUMMARY:

• Business Analyst in testing with over 12 years of total IT experience.
• Proven track record of successfully leading complex and highly challenging projects.
• Successfully executed projects with a very steep learning curve.
• Expert in business process engineering and software development life cycle, including analysis, design, testing and implementation of software applications.
• Adept at reducing development costs and providing traceability of projects.
• Excellent communication, analytical, interpersonal, and presentation skills.
• Proficient at requirement specification gathering and documentation.
• Skilled in using root cause analysis to recognize issues and develop process improvements that lead to cost savings.
• Exceptional in planning and implementation capabilities.

TECHNICAL SKILLS:

Programming Languages: SQL, Pl/SQL, Unix Shell Scripting, Shell scriptingHtml shell scripting, Pro*C

Project Management: MS: Office, Omniplan

Operating Systems: Mac OS, Windows, Linux

Development Operation tools: Jenkins, Rundeck

Testing: Manual Testing

Software Development Methodologies: Waterfall, Agile

WORK EXPERIENCE:

Confidential, Cupertino, CA

Business Analyst

Environment: Mac OS

Responsibilities:

• Authoring, executing and maintaining test plans and test cases for manual and automation testing.
• Functional Testing.
• Testing across multiple platforms and technologies including mobile.
• Attaining daily status meeting and business meetings with end client to take proper clarifications.
• UAT Support.

Confidential, Sunnyvale, CA

Business QA Analyst

Environment: Salesforce

Responsibilities:

• Requirement gathering from business and documenting for development team.
• Participated in design sessions.
• Authoring, executing and maintaining test plans and test cases for manual and automation testing.
• Functional Testing.
• Testing across multiple platforms and technologies including mobile.
• Attaining daily status meeting and business meetings with end client to take proper clarifications.
• UAT Support.

Confidential, Sunnyvale, CA

Business System Analyst

Environment: Windows

Responsibilities:

• Gathering development requirement from client’s functional team and from functional design specification documents.
• Authoring the technical design documents for the given functional design.
• Development Functional Owner.
• Functional Testing.
• Attaining daily status meeting and business meetings with end client to take proper clarifications.
• UAT support.
• Post - production issues support.

Confidential, Cupertino, CA

Business System Analyst

Environment: Mac OS

Responsibilities:

• Build and release management.
• Infrastructure management.
• Co-ordination with IT teams for resolution of application infrastructure issues.
• Developed and monitored effective project plan and release plan, ensuring timely execution of milestones and deliverables.
• Development Operations lead.
• UAT and Production issues support.

Confidential, Cupertino, CA

Business System Analyst

Environment: Windows, Linux, Mac OS

Responsibilities:

• Gathering development requirement from client’s functional team and from functional design specification documents.
• Authoring the technical design documents for the given functional design.
• Attaining daily status meeting and business meetings with end client to take proper clarifications.
• Developed and Implemented the applications for the new area.
• Developed the Pl/Sql and Unix code for adding the functionalities for the new geographical area added for Confidential 's business.
• Optimized the Oracle PL/SQL queries by Performance Tuning.
• Created test cases for System Testing (Development Environment), Integration Testing (UAT) and Production (Post Implementation Review).
• Review of the performance testing results and providing input to the testers or Production support team.
• Upgraded application servers to Linux and database to Oracle 10g for various finance applications.
• Modified procedures and server configurations to be compatible with Oracle 10g and Linux.

Confidential, Cupertino, CA

Business System Analyst

Environment: Windows, Linux, Mac OS

Responsibilities:

• Gathering development requirement from client’s functional team and from functional design specification documents.
• Authoring the technical design documents for the given functional design.
• Attaining daily status meeting and other meetings with end client to take proper clarifications.
• Developed and Implemented the applications for the new geographical areas added for Confidential 's business.
• Developed the Pl/Sql and Unix code for adding the functionalities for the new geographical area added for Confidential 's business.
• Optimized the Oracle PL/SQL queries by Performance Tuning.
• Creating test cases for System Testing (Development Environment), Integration Testing (UAT) and Production (Post Implementation Review).
• Review of the performance testing results and providing input to the testers or Production support team.
• Upgraded application servers to Linux and database to Oracle 10g for the Telecommunication Expense Management System.
• Modified procedures and server configurations to be compatible with Oracle 10g and Linux.
• Maintaining and supporting the application in production environment.

Confidential, Cupertino, CA

Business System Analyst

Environment: Linux, Mac OS

Responsibilities:

• Designed the Build and Release System.
• Presented the design details to the Program Managers and developers in the team.
• Attaining daily status meeting and other meetings with end client to take proper clarifications.
• Developed the Automatic build and release System from scratch.
• Creating test cases for System Testing (Development Environment), Integration Testing (UAT) and Production (Post Implementation Review).
• Developed the Pl/sql and Unix code for various functionalities of the build and release system.
• Developed the Reporting tool for the recurring build release of the day.
• Implemented the build and release process.
• Maintaining and supporting the build and release process in production environment.
• Provided assistance to engineers on performance tuning for critical areas.
• Optimized server performance, accuracy, failover and scale.
• Collaborated with development team to troubleshot and resolve issues.
• Implemented and managed framework for evaluating application performance.
• Provided support to conduct system testing and integrated more servers to the infrastructure.

Confidential, Cupertino, CA

Performance Analyzer

Environment: Linux, Mac OS

Responsibilities:

• Diagnosed and improved the slow performing queries by performance tuning of the Pl/Sql code for various applications in HR Systems of Confidential .
• Worked with DBA to optimize the database parameter settings.
• Tuned the Sql queries to improve the performance timing.
• Tuned the Pl/Sql code to improve the performance timing.
• Createdindexeson tables to improve the performance by eliminating the full table scans and views for hiding the actual tables and to eliminate the complexity of the large queries.
• Fine-tuned procedures/SQL queries for maximum efficiency in various databases usingOracle Hints, for Rule based optimization.
• Review of the performance testing results and providing input to the testers or Production support team.
• Upgraded application servers to Linux and database to Oracle 10g for various finance applications.
• Modified procedures and server configurations to be compatible with Oracle 10g and Linux.
• UAT and post-production support.

Confidential, Cupertino, CA

Team Member

Environment: Linux, Mac OS

Responsibilities:

• Create low-level design from Business requirements.
• Developed and maintained the system.
• Performed key roles in all major phases of SDLC.
• Quickly learned a wide range of technology skills and business knowledge required for my projects.
• Commended for my ability to easily and effectively transition between the role of a software developer and that of test engineer whenever need arises.
• Instrumental in initiating and developing best practices for software quality enhancement and development and thus reduced the number of recurring bugs.
• Has done proper documentation of the application I’ve developed, for better future understanding.
• Performed the database migration from Oracle 9i to Oracle 10g.
• Performed data migration for very high volume interfaces.
• UAT and post-production support.