SUMMARY

• Technical Business Analyst and expert UI and UX professional with more than 15 years in the web design and software interface domain with experience gathering and writing technical requirements and acting as the liaison between business users/stakeholders and developers to implement new applications, products, change requests and backlog management
• WCAG 2.0 UI/UX
• From basic web design beginnings to medium and large enterprise environments ( Confidential, Confidential ), I have a unique ability to capture technical language and functionality in a manner from which developers can easily code, and I can also design/mock - up high fidelity wireframes to accompany such information
• Comfort with transitioning web applications to fully functional front-end web experiences for user friendliness
• Agile, Waterfall, hybrid methodology
• SDLC
• Sprint planning, requirements grooming, Sprint retrospective
• Scrum master role - daily stand ups
• Mobile responsive design

TECHNICAL SKILLS

Word Processing: Microsoft Word, OneNote, Pages, Notes, Notepad

Graphics/Design: Adobe - Photoshop, Dreamweaver, Illustrator, InDesign; Visio, Acrobat Pro, Quark, Snagit, Skitch, iRise

Web CMS: Drupal, WordPress, CaSaas (SaaS), Joomla

Data: Excel and Numbers

Workflow Management: Rally, JIRA, VersionOne, Ontime, Evernote, Sharepoint

Team Collaboration: Confluence

Product/Project Management: Aha

Audio/Video: Captivate, Audition, Soundbooth, Audacity, iMovie

PROFESSIONAL EXPERIENCE

Confidential

Sr. Technical Business Analyst

Responsibilities:

• UI/UX requirements gathering from lines of business and stakeholders, development teams, Quality Assurance, and designers for feature fulfillment within budget
• Mitigate and settle issues with respective parties throughout projects
• Groom stories with teams for upcoming Sprints (Agile) or backlog/roadmap
• Worked with ADA to submit features with testable UI/UX assets/elements

Confidential

Technical business analyst

Responsibilities:

• Requirements gathering from lines of business and stakeholders, development teams, Quality Assurance, and designers for feature fulfillment within budget
• Mitigate and settle issues with respective parties throughout projects
• Groom stories with teams for upcoming Sprints (Agile) or backlog/roadmap
• Projects included Anti-Money Laundering (AML) updates, enhancements to BankAmerideals, and to other back-end non-customer facing services

Confidential

Sr. Product Business Analyst

Responsibilities:

• Gathered business requirements from business partners and stakeholders for enhancements to a legacy application for patching servers (and all instances, databases, Firmware, Middleware, etc. within) for several lines of business enterprise-wide
• Worked current backlog simultaneously with breaking down legacy application into new Modules in preparation for retiring legacy application
• Backlog management and grooming
• Lead meetings with developers for UI/UX Q&A before coding
• Worked with UAT coordinator, developers and business partners to resolve defects from backlog
• Designed functional (UI) and UX for new Modules concept GUI
• UI wireframe mock-ups for developers
• Documented and wrote detailed user stories for development team
• Helped team transition from Waterfall to Agile
• Helped team transition from Sharepoint to JIRA
• Wrote BRDs
• Wrote End-to-End test scripts for UAT

Confidential

Business Analyst

Responsibilities:

• Liaison between business users/stakeholders and technical team to prioritize and implement new applications, products and change requests
• Designed functional user interface (UI) for new Private Equity Reporting Tool (PERT); enhancements for CCAR, Risk Explorer, and other internal proprietary desktop applications in the Risk Management department.
• Backlog management
• Verified requirements and functionality to business users via live demos
• Wrote technical business requirement documents and UI wireframe mock-ups for developers
• Wrote user stories (and use cases for consideration) for technical team
• Wrote/edited Release Notes, User Guides and internal/external communication
• Gathered time/effort estimates and “sizing” from team members for projects to factor into Sprint releases
• Created graphics for new applications

Confidential, Charlotte, NC

Technical Writer/Business Analyst

Responsibilities:

• Certified layouts and wireframes
• Updated and edited User Guides for complex proprietary clearinghouse and payer solution custom built engine
• Verbiage mark-up of graphic screenshots for comprehensive user guides for four new industry products within simultaneous 13- day Agile sprints
• Wrote release notes and communication with Release Manager before (TFS to Production) releases
• Performed software demonstrations to Product Management and business leadership, pre- deployment Report and log cosmetic/grammatical and labeling defects to QA for the Product Management team; implemented change solutions
• Ex plained/clarified functionality and BRDs for trainers, customer support staff, and other BAs
• Created company style guide book for the design department
• Created and implemented online video tutorials
• Loaded User Guides to Joomla CMS
• Agile/Waterfall/Hybrid (both, depending on project)

Confidential, Atlanta, Ga

Technical Business Analyst

Responsibilities:

• Requirements gathering from business users, back-end database architects and developers via interviews and whiteboard sessions
• Liaison between business users/stakeholders and technical team to prioritize and implement new applications, products and change requests
• Created wireframes based on requirements
• Wrote proposals and estimated/modified budgets
• Hired and managed the graphic artists
• Demos to business users
• Waterfall

Confidential

Web Designer

Responsibilities:

• Gathered requirements from clients to build and deliver websites
• Demos to business users and organization board members
• Designed and built investigative news website Lak e Independent Review in Lak e County Florida (now offline)
• Gathered requirements from clients to build and deliver websites
• Disturbed Motorsports, IHRA drag race team (Atlanta)
• Managed, re-designed website for Open Jewish Project (Atlanta)
• Built initial website for The Chelko Foundation (Atlanta)
• Rebuilt Clayton State University Center for Continuing Education responsive website