SUMMARY

• Business Analyst wif 10 years of extensive experience in Business Analysis and Business process modeling wif proven ability to articulate business values and provide Business Solutions.
• Experienced in working wif Banking, State Government, Retail and Commercial Banking projects.
• Excellent knowledge of industry standard methodologies like Software Development Life Cycle (SDLC), Iterative Software Development Life Cycle Process as per Confidential Unified Process (RUP) and Agile using Scrum Creating and getting teh Signoff from teh stakeholders for teh user stories.
• Skilled at performing business process modeling, As - Is and To-Be Analysis (Gap Analysis), Risk Analysis and Cost Benefit Analysis.
• Adept at preparing Business Requirement Document (BRD), Functional Requirement Document (FRD), Use Case Document, Scope Document, Project Plan, Requirement Traceability Matrix (RTM) and Project Status Report.
• Expertise in facilitating requirement gathering techniques like Document Analysis, Brainstorming Session, Requirement Workshops, Interviews wif business and technical teams, end users and SME’s to identify and gather business rules and requirements.
• High level of expertise in conducting/facilitating Joint Application Development (JAD) sessions wif End-Users, SMEs, Development and QA team wif good Organizational and Presentation skills.
• Proficient in creating source to target mapping (STM) document.
• Extensive knowledge in data collection and data analysis and evaluation using SQL queries. Strong understanding of Date Warehousing concepts.
• Proficiency in creating Use Case diagram, Wire Frame/ Mockup screen, Activity diagram, Data flow diagrams, Business flow diagrams using MS Visio.
• Broad knowledge in reviewing Test Procedures, creating Test Plans and detailed test plan for UAT.
• Well-versed in writing and executing test cases for GUI Testing, Functionality Testing, Integration Testing, Performance Testing and Front-end Testing.
• Proficiency in conducting User Acceptance Testing (UAT).
• Extensive experience of Defect Life Cycle, Prioritizing and Reporting Defect and creating Defect Status Report.

TECHNICAL SKILLS

• RSA Aveksa
• EPIC
• Lawson
• MS Active Directory
• MS Word
• MS Excel
• MS PowerPoint
• MS Visio
• Share Access Management
• JIRA
• HTTP
• Oracle 8/8i
• CSS 2.0
• Test Director
• Confidential Requisite Pro
• Oracle
• J2EE
• RUP
• UML
• Confidential Clear Quest
• MS Project
• MS SQL Server 7.x/2000
• IBM CLM
• DB2
• CICS
• JCL
• Quality Center
• Camtasia
• RoboHelp
• Snagit.

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential, Woodbury, MN

Responsibilities:

• Analyzed departmental procedures, process documents, applications, manuals, reports, work assignments to understand key activities.
• Interviewed department heads of Confidential to understand and document various activities performed by dat department.
• Identified Segregation of Duties conflicts wifin teh activities performed by each department and create SoD Conflict Matrix.
• Mapped teh SoD conflicts to applications/application roles.
• Analyzed critical banking application entitlements, permissions and roles to identify segregation of duties conflicts (SoD) wifin teh applications.
• Collaborated wif application technical contacts and application owners to understand application roles and entitlements and define key controls for SoD conflicts.
• Performed inter and intra Segregation of Duties (SOD) conflicts analysis of roles for use in automated SOD conflicts control systems.
• Identified compensating controls for teh conflicts and defined automated SoD rules to set up in Sailpoint IIQ.
• Provided requirements to IIQ development team to set up IIQ rules and perform quality testing to test teh IIQ rules.
• Partnered wif Enterprise Risk Management to confirm teh risk rating and define mitigating controls to mitigate any residual risk for SoD conflicts.
• Summarized departmental Sod analysis for executive and committee level reporting.
• Created and documented application SoD analysis process and workflow.
• Performed access reviews for critical applications and remediated any excessive access.
• Documented assessment summary, key controls and remediation plan for critical banking applications.
• Worked wif joiner, Mover, leaver project team to incorporate SoD conflicts rule to prevent SoD violations.

Business/Process/Data Analyst

Confidential, Brooklyn Park, MN

Responsibilities:

• Created Data Access model as a requirement for SOX/SOC1/PCI/GLBA/HIPAA IT compliance for over 100 applications.
• Gatheird requirements and provided solutions to application owners to manage their user access to applications wif centralized tool called Oracle Identity Manager.
• Used Saviynt tool to perform role mining and request profile to applications at Target to simplify teh process of requesting access, performing quarterly access review and managing terms, transfer and rogue.
• Worked wif catalog management team to make Target’s entitlement catalog user friendly by tying entitlements to right application and accurately describing in teh catalog what kind access and to what asset dat particular entitlement provides access to.
• Gatheird requirements to build an online database to store teh Data Access Model.
• Conducted Usability testing and regression testing for different functionalities of Online Data Access Model.
• Worked wif IBM Mainframe team to remediate target user access to Resource Access Control Facility.
• Helped team to move from waterfall methodology to agile methodology.
• Designed a process flow for enrolling an application wif IAM services - Identity Access Governance, Identity Access Enforcement, and Identity Access Intelligence.
• Consulted & guided application team on teh better & improved method of autantication dat would follow teh industry standard.
• Worked wif teh SOX/SOC1/PCI/GLBA/HIPAA IT compliance team to identify requirements for collecting evidence dat proves dat teh application data received is complete and accurate and collaborate wif teh application owners and data providers.
• Implemented teh process created for completeness & accuracy checks and reconcile teh data and evidence received for multiple applications.
• Worked wif teh Business Intelligence team to receive reports from OIM dat could be used in reconciliation of data between teh application and OIM.
• Trained, coached, and mentored members of teh team and created a fun, inviting, and productive team culture where all members of teh team feel welcomed, engaged, and empowered.
• SME for application raw data & MLAD and conducted audit walkthrough to teh compliance team, internal audit team, and external audit periodically.
• Created a dashboard for teh leadership on teh various projects brought-in to teh team.
• Seamlessly transitioned teh Raw Data team from Minneapolis to Bangalore.
• On boarded applications to OIM via MLAD connector and/or Active Directory.
• Worked wif application teams to improve and simplify their access design to enable them to realize teh benefits of enterprise access controls.

Business Analyst

Confidential, Minneapolis MN

Responsibilities:

• Coordinated wif Business Partners and Information Technology Application Groups to define Business Roles and Technical Roles and assisted in integrating these requirements into IAM solution.
• Understood and documented teh specification for onboarding identity and application data into access governance platform.
• Established and analyzed identities, roles and access assignment and develop RBAC.
• Designed and analyzed Security Administration processes/workflows, recommends ways to improve efficiency and TEMPeffectiveness and halps implement teh solutions.
• Configured, analyzed and maintained IAM tool ensuring high efficiency and TEMPeffectiveness of teh tool.
• Recommended, analyzed and supported integration of additional systems/applications to IAM.
• Defined requirements and analyzed all data feeds to ensure dat IAM was receiving accurate and timely data from target systems and other data sources.
• Recommended best approach for Entitlement, Transfer Reviews and Orphans reviews and implements solutions and workflows for teh reviews.
• Documentation for procedures and workflows including flow diagrams.
• Troubleshooted IAM issues related to teh tool configuration or teh data itself.
• Wrote test cases for teh Joiner, Mover and leaver in teh organization.
• Defined roles based on teh entitlements and validate those roles whether it is accurate to teh job performed by teh employee.

Business Analyst

Confidential, Minneapolis, MN

Responsibilities:

• Participated in teh creation of Business Process Workflow to understand teh process. Involved throughout teh Software Development Life Cycle (SDLC).
• Conducted meetings wif business users and SMEs to identify and gather Business Requirements.
• Involved in finding teh users having access to different share drives through a Share Access Management tool.
• Conducted Data Analysis using MS Excel to find out teh users and how many times they have access teh share drive wifin a year.
• Developed Requirements Tractability Matrix (RTM) using MS excel to trace data ownership for different line businesses.
• Provided clear and concise documentation regarding requirements management plans, business requirements, system requirements, Functional Specifications, Use Cases, User stories, Test data requirements and Defect log and requirements traceability matrix.
• Translated Business Requirements into Business and System use cases to aid development and validation of code.
• Worked wif System Architects to determine teh structure of data and framework of teh information system and front-end developers to determine integration of EDW (Enterprise data Warehouse) and teh front-end application.
• Worked wif UX/UI and web services teams to arrive at creative solutions, consistent wif teh Business Requirements; Execution of usability testing and publish test results to teh Business team to aide changes in business requirement.
• Understood process and data discrepancies and prepared GAP Analysis document for business stakeholders to define Project definition and scope.
• Reviewed test plan and test scripts to ensure dat system functionality was subject to appropriate tests and conforms to high quality standards.
• Set up test data in all environments and validating code after deployment through Smoke testing in each environment to ensure existing code wasn’t broken.
• Conducted alternate testing to aid teh Quality assurance process, defect tracking and ensuring dat teh defects logged were resolved in order of priority.

Business Analyst

Confidential, Trenton Nj

Responsibilities:

• Worked closely wif business stakeholders to understand teh scope of teh project. Used Waterfall/Agile for teh project development.
• Assisted in creating and formalizing Project Scope document based on teh information provided by business stakeholders.
• Facilitated JAD sessions wif clients for defining business requirements and documented teh business rules.
• Created Process Flow and Data Flow Diagrams for better understanding of business process and analysis purpose.
• Created artifacts like Business Glossary and Data Dictionary to facilitate other teams in understanding client business.
• Performed requirements’ elicitation using interviews, document analysis, business process flows, and use cases.
• Interviewed business area experts, asked detailed questions and carefully recorded teh requirements in a format dat can be reviewed and understood by both business and technical people.
• Responsible for creating Defect Report on a weekly basis for high-level management.
• Conducted User Acceptance Testing and documented issues identified by users.
• Analyzed teh identified issues and differentiated them into Defects and possible Change Requests.
• Responsible for managing and prioritizing Change Requests.
• Worked on Online Support and IVR system to support halp desk calls.
• Used Cisco voice portal module to record voice response for a web application.
• Developed Requirements Traceability Matrix (RTM) using MS Excel to trace each software requirement.
• Assisted in creating User Manual and Statewide Implementation of teh application.
• Used simple SQL queries for accessing and manipulating database systems for activities related to data analysis, validation and quality assurance.

Confidential NJ

Family Automated Case Tracking System

Responsibilities:

• Participated in teh creation of Business Process Workflow Diagrams wif Stakeholders.
• Involved throughout teh business solution Development Life Cycle (SDLC).
• Used Agile methodology for teh project development.
• Assisted in creating Project Control Document and Project Timeline.
• Conducted meetings and JAD sessions wif Business Users and SMEs to identify and gather various functional and non-functional requirements.
• Created a detail Data Structure Document from teh source tables indicating Field Name, Data Types, Size and transformations required and business rules to be applied.
• Created Data Mapping from Source to Queue and Queue to Target.
• Created artifacts such as System Flow Diagram for current and future process using MS Visio.
• Responsible for creating Detail Functional Specification Document.
• Responsible for managing and updating SharePoint Repository, Project Milestones and Issue List on weekly basis and sending report to high level management.
• Created detail Test Cases to conduct proficient testing.
• Assisted in conducting User Acceptance Testing and Training Statewide Users.
• Developed Requirements Tractability Matrix (RTM) to trace all teh requirements were met.
• Assisted in creating Project Control Document and Project Timeline.
• Conducted meetings and JAD sessions wif Business Users Third Party Vendor and SMEs to identify and gather various functional and non-functional requirements.
• Created a detail Data Structure document from teh source tables indicating Field Name, Data Types, Size and transformations required and business rules to be applied.
• Created Mock-ups screens. Responsible for creating Detail Functional Specification document.
• Responsible for managing and updating SharePoint Repository, Project Milestones and Issue List on weekly basis and sending report to high level management.
• Created detail Test Cases to conduct proficient testing. Used Mercury Quality Center for reporting defects.
• Assisted in conducting User Acceptance Testing and Training Statewide Users.
• Developed Requirements Tractability Matrix (RTM) to trace all teh requirements are met.
• Assisted in creating User Manual.

Business Analyst

Confidential, Atlanta GA

Responsibilities:

• Followed Iterative Software Development Life Cycle Process as per Confidential Unified Process (RUP).
• Create AS-IS and TO-BE documents to show teh current and proposed functionalities of teh system. Subsequently broke them down by brainstorming wif different team members to get teh low level ‘To Be’ well.
• Created UML diagrams such as Business Flow Diagrams and Activity Flow for better understanding using MS Visio.
• Used Interview and Brainstorming methods to gather high-level requirement.
• Worked wif End Users and SME’s to gather Business Requirements, converted them into Functional Requirements and halped teh developer to translate them into Technical Requirements.
• Created a detail Data Mapping Document from teh source tables indicating Field Name, Data Types, Size and transformations required and business rules to be applied.
• Develop mock-ups/wireframes for reports using Visio as per teh Functionality given by End users.
• Handled defect management, me.e., Defect Reporting, Verification and Defect Analysis Reports using JIRA.
• Adopted Change Management process to control and monitor teh scope creep through teh project life cycle.
• Worked wif UAT team to prepare a user document and business process document for reference.
• Assisted testing team for successful completion of Integration Testing and System Testing.
• Created simple SQL queries over teh database.

Business Analyst

Wegmans Supermarket, Rochester NY August 2009 - September 2010

Responsibilities:

• Developed procedures for processing of data and made process flow diagrams.
• Analyzed teh As-Is system to prepare a To-Be system concept.
• Captured core business process information, business rules, business entities and other relevant information.
• Created Business requirement document (BRD) along wif Use Cases documents for application development.
• Involved in designing User Interfaces for developing prototypes.
• Interacted wif teh End Users and SME’s and conducted JAD sessions to identify and gather business requirements and transform them into technical requirements.
• Assisted Project Manager for ensuring teh timeliness of teh project schedule and acted as teh project coordinator at all phases on teh project life by creating and managing Milestone and Timeline documents.
• Participated in Stakeholder Management to communicate TEMPeffectively wif teh right stakeholders.
• TEMPEffectively handled teh Change Request using Confidential Clear Quest.
• Gave presentations to teh stakeholders regarding teh progress of teh project using MS PowerPoint.
• Worked as a liaison between teh business and technology throughout teh project cycle.
• Assisted teh users wif UAT by preparing test data.
• Assisted teh QA team in designing test scripts, test scenarios and test plan for integration and user acceptance testing (UAT).
• Conducted Training Sessions for Business Users and assisted in designing training materials.
• Created Traceability Matrix between Requirements and Test Cases.
• Tracked and reported teh defects using JIRA and generated defect summary reports.

Business Analyst

Confidential, Pittsburgh, PA

Responsibilities:

• Analyzed background documents to understand teh current process for redeeming rewards.
• Documented As-Is and To-Be workflows using MS Visio.
• Conducted meeting, one-to-one interviews and facilitated JAD sessions to gather Business Requirements.
• Created Business Requirement Documents (BRD) and converted them into Functional Specification.
• Worked on sequence diagrams to follow teh flow of teh events wif domain experts.
• Translate Functional Requirements into Use Cases from a system prospective.
• Created Wireframe using MS Visio.
• Assisted in developing test scenarios, test cases and implemented test plan wif teh QA team.
• Conducted Manual Testing and used Quality center to track defects.
• Created simple SQL queries over teh data base.
• Conducted User Acceptance Testing of system, developed and maintained quality procedures and ensured dat appropriate documentation was in place.
• Responsible for updating all teh documentation.

Business Analyst

Confidential, Santa Clara CA

Responsibilities:

• Elicited and gatheird high-level requirements by conducting stakeholder meetings, interviews and discussions.
• Prioritized business needs, systems problems and conducted impact analysis.
• Defined system scope, objectives, prepared BRDs (Business Requirement Document) and FRDs (Functional Requirements Document).
• Developed Use Cases and Activity Diagrams to model detailed business system elements and data flow via MS Visio.
• Created meeting minutes.
• Developed workflow, screen mock-ups and conversion requirements for all transaction related activities.
• Collaborated wif development team in identifying UI prototype elements from user’s perspective.
• Worked wif development team in designing model to display real time data regarding quotes and prices.
• Assisted in designing tests plans, test scenarios and test case for integration, regression and user acceptance testing (UAT) to improve overall quality of teh application.
• Used Microsoft Excel and Microsoft Access for Data Analysis and Reporting.
• Used Test Director for assigning and raising application bugs.
• Created documentation for training and Help Desk teams.