SUMMARY

• 14 Years of software and information technology experience as Product Owner/Business Analyst/ QA Lead/Account Lead/Test Engineer in Retail (E - Commerce) and Financial domain.
• SDLC experience - Waterfall, Agile, RUP.
• Experience interfacing with business clients.
• Excellent communication and interpersonal skills

TECHNICAL SKILLS

Modeling Tools: UML, MS Visio

Utilities: MS Office Suite, MS Project

Databases: DB2, Oracle 10gTesting Tools

HP QTPDefect Tracking Tools: JIRA, HPQC, Bugzilla

Languages: C, C++, Java, COBOL

Framework: CMS

Oracle eCommerce: (ATG Suite from V 5.6 -11.3, BCC, CSC, Admin, Oracle Endeca)

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Prepared User Stories, Functional Specification Documents, Change Request Documents and Business User Manuals
• Created Requirement Traceability Matrix and the log of decisions and accomplishments done with each sprint
• Coordinated with the product team to update the product backlog and enhance the requirements based on the latest market trends
• Designed the process flows and provide the system requirement specifications to the engineering team
• Conducted requirement workshops with business, tech, UX/UI and CX teams and analytics teams
• Created product backlog and identified the potential candidate user stories for each sprint
• Conducted the sessions with mobile app team to develop the seamless omni channel experience across the channels
• Provided requirement walkthrough to different project teams as well stakeholders from different business units
• Conducted business/domain trainings to end users
• Prepared and presented the demos
• Coordinated with multiple corporate systems/vendor teams for overall system verification

Confidential

Business Analyst

Responsibilities:

• Prepared User Stories, Functional Specification Documents, Change Request Documents and Business User Manuals
• Designed the system and user flow charts and business process documents
• Created product backlog and identified the potential candidate user stories for each sprint
• Provided requirement walkthrough to various project teams as well as stakeholders from different business units
• Conducted business/domain trainings to end users
• Prepared and presented the demos
• Coordinated with multiple systems/vendor teams for overall system verification
• Performed the reviews for test plans and test cases
• Created critical business scenarios to execute during UAT \ SIT phases

Confidential

Business Analyst

Responsibilities:

• Prepared User Stories, Functional Specification Documents, Change Request Documents and Business User Manuals
• Designed the system and user flow charts and business process documents
• Created product backlog and identified the potential candidate user stories for each sprint
• Provided requirement walkthrough to various project teams as well different business units
• Conducted business/domain trainings to end users
• Coordinated with multiple systems/vendor teams for overall system verification
• Prepared and presented the demos
• Performed the reviews for test plans and test cases
• Created critical business scenarios to execute during UAT \ SIT phases

Confidential

Business Analyst

Responsibilities:

• Gathered business requirements by conducting workshops /detailed interviews with product managers, business users, stakeholders, and Subject Matter Experts (SME’s)
• Created wireframes for the responsive design of the websites
• Conducted the sessions with UI design and Architecture teams to ensure the best performance and rich user experience
• Created the requirement elicitation workshops and helped to drive prioritization
• Prepared the master business requirement document
• Prepared Use Case, Functional Specification Documents, Change Request Documents and Business User Manuals
• Developed the system and user flow charts/documents
• Created product backlog and identified the potential candidate user stories for each sprint
• Supported the proof of concept development with the help of Architect teams for upcoming phases
• Provided requirement walkthrough to project teams
• Conducted business/domain trainings as a service to customer on Demand and need basis
• Supported feature development for future releases by identifying the unique requirements through the market trends/competitor analysis

Confidential

Business Analyst

Responsibilities:

• Gathered business requirements by conducting workshops /detailed interviews with product managers, business users, stakeholders, and Subject Matter Experts (SME’s)
• Created wireframes for a responsive design of the websites
• Conducted the sessions with UI design and Architecture teams to ensure best performance and rich user experience
• Created the requirement elicitation workshops and helped to drive prioritization
• Prepared the master business requirement document
• Prepared use case and functional requirement documents
• Developed the system and user flow charts and documents
• Created product backlog and identified the potential candidate user stories for each sprint
• Supported the proof of concept development with the help of Architect teams for upcoming phases
• Provided requirement walkthrough to project teams

Confidential

Business Analyst

Responsibilities:

• Closely worked with the product management team to conceptualize the starter store, identify the features, prioritize the features and build the roadmap
• Created product backlog and identified the potential candidate user stories for each sprint Supported the presales team, to respond to the potential opportunities
• Provided application demos to business teams and product managers
• Supported the proof of concept development with the help of User Experience team
• Closely worked with the marketing and sales teams to gather the market feedback and incorporated the candidate features into the product backlog for future development
• Managed schedules and collaborated with different teams working on the project
• Prepared project progress reports and status reports and submitted to the management on an ongoing basis

Confidential

Business Analyst \ Account Lead

Responsibilities:

• Prepared User Stories, Functional Specification Documents, Change Request Documents and Business User Manuals
• Designed the system and user flow charts and business process documents
• Created product backlog and identified the potential candidate user stories for each sprint
• Provided requirement walkthrough to various project teams as well different business units
• Conducted business/domain trainings to end users
• Coordinated with multiple systems/vendor teams for overall system verification
• Prepared and presented the demos
• Performed the reviews for test plans and test cases
• Created critical business scenarios to execute during UAT \ SIT phases

Confidential

Business Analyst

Responsibilities:

• Closely worked with the product management team to conceptualize the starter store, identify the features, prioritize the features and build the roadmap
• Created product backlog and identified the potential candidate user stories for each sprint Supported the presales team, to respond to the potential opportunities
• Provided application demos to business teams and product managers
• Supported the proof of concept development with the help of User Experience team
• Closely worked with the marketing and sales teams to gather the market feedback and incorporated the candidate features into the product backlog for future development
• Managed schedules and collaborated with different teams working on the project
• Prepared project progress reports and status reports and submitted to the management on an ongoing basis