SUMMARY

• Materialized Sprint burndown charts and Product/Release burndown charts. Facilitator between Technical teams & Business users.
• Advance understanding of SDLC and various methodologies including Agile/SCRUM, RUP (Rational unified process) and Waterfall.
• Focused around end to end business analysis through all the phases of SDLC.
• Recognized for my ability to work on multiple web redesign/enhancement and integration projects, Hand - on experience gathering business requirements using various methods including JAD, brainstorming sessions, focus groups, Sprint planning, etc. Generated mock-ups, user stories, use cases and various high level & low level requirement documents including BRD, FRD, and SRS.
• Advance working knowledge with UML and Generating Use case diagrams, Use case stories, Activity diagrams, State diagrams, Data flow diagrams, Sequence diagrams using MS Visio.
• Created and executed test plan and test cases

TECHNICAL SKILLS

Project Management Tools: Visio | Microsoft Project | Clarity | PlanView | Blue Print

Testing Tools: Quick Test Professional | Load Runner | Quality Center

RDBMS/Database: Hyperion Essbase | PeopleSoft | SQL Server | Quick Base SharePoint |Microsoft Access

Statistical Software: Minitab | PHSTAT | R | SAS

Methodologies: Agile & Waterfall

Programming Languages: C,C++,C#,VB & J2EE

PROFESSIONAL EXPERIENCE

Confidential

Senior Business Analyst

Responsibilities:

• Experience managing Big Data.
• Implemented the standards and processes of the Product Development Life Cycle as they relate to product development.
• Served on an international taskforce charged with providing a new and innovative approach to the way airlines' products and services are being distributed.
• Facilitated the definition and the establishment of industry standards to support and shape a new airline system model for the benefits of the industry and all its stakeholders.
• Performed GAP and risk analysis of existing airline system and evaluated benefits of new system.
• Recommended controls and procedures to be instituted to effectively manage identified risks.
• Served as the airline industry point-of-contact for assigned product
• Perform requirements gathering from the business users of the system while adhering to SDM
• Adopt Agile and Waterfall and its best practices as the process product for implementing the project and following incremental methodology
• Involved in the design phase of the development
• Work with the business users and with different levels of management to identify requirements, use cases and to develop functional specifications
• Implement full project lifecycle phases including Requirements Gatherings, Design and Analysis, Construction, Integration, Quality Assurance, and Installation
• Review requirements and understand technical recommendations and constraints, and develop comprehensive and accurate functional specifications
• Capture quality attributes, external/internal constraints and functional/non- functional requirements
• Prepare project related Presentations and provide Reports to Higher Management
• Involved in integration testing
• Prepare and present product demo for global airline customers
• Prepare user guides and FAQ’s for end-users
• Present product to customers during annual conference
• Analyze customer feedback to create future enhancements list.
• Support sales and marketing team
• Conduct lesson learned meeting with the project team once the project is completed

Environment: SQL, MS Office Suite, MS-Visio, Windows 10, ALM, JIRA, Java.

Confidential

Business /Quality Assurance Analyst

Responsibilities:

• Perform requirements gathering from the business users of the system while adhering to SDM
• Adopt Agile and Waterfall and its best practices as the process product for implementing the project and following incremental methodology
• Work with the business users and with different levels of management to identify requirements, use cases and to develop functional specifications
• Implement full project lifecycle phases including Requirements Gatherings, Design and Analysis, Construction, Integration, Quality Assurance, and Installation
• Review requirements and understand technical recommendations and constraints, and develop comprehensive and accurate functional specifications;
• Capture quality attributes, external/internal constraints and functional/non- functional requirements
• Prepare project related Presentations and provide Reports to Higher Management
• Work with the Quality Assurance lead to develop detailed Test Plan and Test Cases
• Interact with computer systems end-users and project business sponsors to determine, document, and obtain signoff on business requirements
• Work with business teams to understand the requirement and needs of the potential stakeholder and the target market

Environment: SDM, Quick Test Professional, SharePoint, MS Office Suite, SQL.

Confidential

Business Analyst

Responsibilities:

• Perform requirements gathering from the business users of the system while adhering to SDLC (Software Development Life Cycle) industry best practices
• Adopt Agile and its best practices as the process product for implementing the project and following incremental methodology
• Work with the business users and with different levels of management to identify requirements, use cases and to develop functional specifications
• Analyze data from multiple sources and formulate recommendations to advise clients through written research reports, industry updates, and presentations, and gathered requirements for the project
• Participate in the vendor selection process by, doing a GAP Analysis on the vendor (clearing broker) contracts and upon selection, serve as a liaison between the vendor and the Business Design Team
• Conduct surveys, interviews and facilitate Joint Requirement Planning (JRP) sessions with the Business Users
• Conduct JAD sessions, focus groups to allow different stakeholders to communicate their perspectives with each other, resolve any issues, and come to an agreement quickly
• Assist clients in development of Business Requirements by doing a Feasibility Study and Market Analysis to understand the trends
• Implement full project lifecycle phases including Requirements Gatherings, Design and Analysis, Construction, Integration, Quality Assurance, and Installation
• Create vision and scope document as part of Business Modeling to assess success criteria and revenue projection
• Review requirements and understand technical recommendations and constraints, and develop comprehensive and accurate functional specifications; Data Mapping, and process flows
• Analyze the system from both Technical and Business perspectives and prepare Business Requirement Document (BRD)
• Create workflow diagrams to validate the Basic and Alternate flows in the various Business and Technical Use Cases
• Develop Use Case Diagrams, Activity Diagrams, Class Diagrams, and Object-Oriented Design (OOD) using Rational Rose according to the UML methodology to define business processes
• Perform task decomposition, delegated tasks and monitored project milestones using MS Project
• Capture quality attributes, external/internal constraints and functional/non- functional requirements
• Prepare project related Presentations and provide Reports to Higher Management
• Work with the Quality Assurance lead to develop detailed Test Plan and Test Cases
• Perform Smoke (Sanity) Testing to test the basic functionality of the application
• Suggest measures and recommendations to improve the current application performance
• Interact with computer systems end-users and project business sponsors to determine, document, and obtain signoff on business requirements
• Participate in development of Training Materials for the new technology and organizing User Training
• Work with business teams to understand the requirement and needs of the potential customers and the target market

Environment: SDLC, HP Suite (Quality Center, Quick Test Professional, Load Runner), UML, SQL, MS Project, MS Office.

Confidential

Business/ Quality Assurance Analyst

Responsibilities:

• Adopted Agile Process and its best practices as the process product for implementing the project as well as following incremental methodology
• Involved in interactions with SME, PM, Developers, and the end-users in multiple JAD sessions
• Created exceptions report which were then submitted to project lead and stakeholders on a regular basis
• Analyze data/workflows and convert problem statement to well-documented designs
• Performed Gap Analysis, analyzed the current state and future state of the system, worked on developing the current workflows &mapping the requirements for the future growth
• Attended sprint sessions with the PM and build manager for knowledge transfer about the current system
• Documented Business scripts after understanding the system thoroughly an Senior d translating them to the developers helping them in corporate the current system features into the future system
• Made sure correct reporting pattern was utilized for developing and generating the reports
• Recommended to improve the current application performance
• Worked with the test team in testing the different reports across multiple lines of business writing test conditions
• Planned and defined system requirements to Use Cases, Use Case Scenarios and Use Case Narratives using the UML methodologies
• Involved in the design phase of the development
• Worked with the business end users, project and technology management and their staff to identify, define, interpret, and clarify scope of problems/issues in terms of complex business systems requirements and processes
• Responsible for the physical as well as logical design of physical configuration on the storage media
• Implemented the Test Plans using HP Suite and updating requirements traceability matrix
• Developed test scripts and test cases for various releases of the reports. Involved in User Acceptance Testing (UAT), test plans, documentation of test reports etc.
• Participated in the team meetings to discuss issues arising out of the Quality Assurance (QA) testing and provided appropriate feedback from the requirements perspective

Environment: SQL, MS Office Suite, MS-Visio, Windows XP/2000/2003, Quick Test Pro, Java