SUMMARY:

• Results - driven Management Information Systems Graduate with extensive knowledge in SDLC, UML, RUP, STLC and quality assurance methodologies.
• 4 years of professional experience in requirements gathering, GAP & SWOT analysis, and data analysis methodologies.
• Proven ability to improve systems, connectivity, communications and business operations; effectively communicate with end-users to identify and provide solutions.
• Proficient in creating Use Cases, Use case diagrams, Sequence diagrams, and Activity diagrams. Involved in designing and implementing test cases, test scripts, and test scenarios.
• Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Self-Starter, Analytical, Presentation Skills, and Leadership Qualities.

TECHNICAL SKILLS:

Project Management: Agile Project Management, Scrum, Ms Visio, Ms Project, Ms Excel, Ms Powerpoint

DB Languages and Tools: SQL, PL/SQL, db2, Oracle, SSMS, Ms Access, Tableau, Power BI, SAP Crystal Reports

ERP: SAP ERP 6.0 Ehp6 (Procure to Pay, Plan to Produce, Order to Cash, Financial Accounting, Controlling, Material Management, Warehouse Management, Predictive Analytics, Business Objects, Microsoft Dynamics

Programming Languages: R, C, C++, Core Java, ASP .Net, HTML, XML, CSS, Unix, PHP

Protocols: IP Internetworking, DNS, HTTP, FTP

Testing Methodologies: Manual, Automation, Regression, Functional and User Acceptance

Documentation and Business Presentation: Business Blueprint Documentation (BPD), Change Request, User Manuals, Manuals, Business Process Flowcharts, Burn down Charts, Client Presentations

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst/Scrum Master

Environment: Agile / SCRUM, Windows 7, Ms Sql Server 2008, Ms Visio, Ms Project, Ms Excel, SAP, Tableau

Responsibilities:

• Effectively communicated with the client in the requirements gathering and prioritizing the tasks. Developed data flow diagrams and UML diagrams of current and proposed systems.
• Facilitated JAD sessions to collect requirements from system users and prepare business requirement that provides appropriate scope of work for technical team to develop prototype and overall system.
• DeliverBusinessProcesses, Use Cases, Activity diagrams, User Stories, Wire-frames, Functional and Non-functional requirements.
• Engage in project initiation activities such as developing the Project Charter, Project Scope and assisting the management in resource and budget estimation.
• Created Business Requirements Document and converted them into System Requirement Specifications Document.
• Documented software defects using bug tracking systemand reported defects involving program functionality, output, online screen and content to software developers.
• Ensured timely execution of test plans and developed automated test scripts to reduce execution time by 35%. Prepared test plans and executed Unit, Integration, User Acceptance testing(UAT) using test cases to ensure that the systems conformed to specifications of business requirements performance criteria.
• Performed data cleansing, data manipulation and exploratory data analysis to identify, analyze and interpret customer, vendor and product data to find out trends/patterns in large data sets and reduced customer churn.
• Studied and supported initiatives for the migration to a new Master Data Management (MDM) system to retire the legacy system.
• Performed the predictive analysis on the obtained data sets to identify and analyze the patterns of traffic simulations of different network protocols for better traffic communication between the nodes.
• Act as a liaison between development, QA, operations, business, as well as client stakeholders throughout the project life cycle.
• Worked in a fast-paced agile environment with responsibility of using data of the nodes available with the company to propose new approaches in order to eliminate time-consuming processes.
• Enforced Kanban principles as Scrum Master resulting in reduction of cycle life time by 25% thus increasing team’s throughput in less than 10 weeks.
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying and tracking hidden tasks that increased customer satisfaction.
• Utilized Agile Scrum practices to help the team increase their velocity by 70% within the first year of agile adoption.

Confidential

Solution Designer

Environment: Agile / SCRUM, Windows 7, Ms Sql Server 2008, Ms Visio, Ms Project, Ms Excel

Responsibilities:

• Provided user requirements analysis, design and programming support for enhancement of a mobile portal internal to team Eridoc.
• Worked very closely with Business to map out initial requirements and the scope of the project.
• Elicited requirements through Discussions with various Stakeholders, document analysis, requirements workshops, surveys,businessprocess descriptions, use cases, scenarios,businessanalysis, task and workflow analysis.
• Analyzing new Requirements further for the impact and timeline scalability as per the Requirements and deliverables.
• Worked on modules such as user approval, document approval where users can access their documents through their mobiles. The application increased the portability and the accessibility of the user documents.
• Working closely in preparing HLD (high level design) document outlining all major functional and technical specifications.
• Key liaison between Business; Project Manager; Dev Lead and QA Lead to gather all specifications and obtaining sign offs.
• Regularly meat with Business in person to discuss UAT testing OR Sanity checks results/findings using SQL queries at times to validate data based findings.
• Efficiently logged all UAT defects in QC and follow up for the fixed ones to be retested and close in QC.

Confidential

Business Analyst

Environment: SDLC, Windows 7, Ms Sql Server 2008, Ms Visio, Ms Project, Ms Excel, UML, Ms Access

Responsibilities:

• Worked on online booking and RSS feeds for automated news updates modules for tellmeboss.com, a web portal used by employees of Infotech-HAL.
• Performed detailed analysis of the requirements and developed blue prints of the plans and the scope. Reviewed code for errors and conducted weekly systems tests.
• Gathered requirements from the vendors using methods like personal interviews, questionnaires, and team meetings.
• Organized walk through with system developers to explain the business and system requirements and validate end-user requirements.
• Responsible for supervising work activities with offshore (Development, Testing) to ensure that they are well-performed, coordinated among team members and consistent with the approved work plan.
• Responsible for writing Functional Requirement Specifications (FRS) and User Requirement Specification (URS).
• Defined detailed process diagram to create update Master Data and represented it through use case for user to understand.
• Facilitated with JAD sessions with the management groups, vendors, users and the IT Group for open and pending issues to develop specifications.

Confidential

Graduate Teaching Assistant

Responsibilities:

• Handling a class of 50 Graduate students of Database Management Systems Class and 70 Undergraduate students of Business Analytics class.
• Assisting students in designing and creating databases.
• Providing assistance with course planning including supervision of graduate students.
• Assisting students in visualizing and exploring data, regression analysis, forecasting techniques, spreadsheet modeling.
• Grade the assignments and resolve the network issues faced by the students.