OBJECTIVE:

Looking for fulltime opportunity in information technology field related to software implementation and project management.

SUMMARY:

• Experience providing support for software/system related projects
• User Stories/Requirements Gathering
• Workflow diagram creation
• Unit testing and Integration testing
• User acceptance testing (UAT)
• Data mapping and Migration
• System Validation
• User training
• Go Live support
• Post Production support & generate custom reports
• Knowledge of Various Processes
• Change Management Process
• Software Development Life Cycle(SDLC)
• Create/update/delete database tables and its data using database tools
• Create/run SQL scripts
• Experience with Windows and Linux application servers
• Experience in MS Office, Project, Visio, SharePoint
• Review codes in HTML.
• Web administration
• Create web portal using SharePoint.
• Good Communication, Detail oriented, Leadership, Project management, Creative, Data Analysis

WORK HISTORY:

SR. IT ANALYST (ERP)

Confidential, CRANBURY, NJ

Responsibilities:

• Work with project team to ensure smooth system implementation of various modules of ERP and SAP system.
• Handle various responsibilities during the implementation:
• Serve as liaison between business users and development team.
• Perform unit testing and integration testing on the solution provided. Manage project issues to resolution.
• Review Validation documents and create training documents.
• Provide end user training and post production support.
• Perform data mapping, clean up and migration.
• Create database tables, run SQL scripts to load/ update and delete the table data.
• Provide support in maintenance of windows and Linux based jboss application servers.
• Provide projected related support and end user system support for below modules of the system.
• Master data set up for Work center, machine, Company code wise Material, Bill of material (BOM), routing masters. Transaction such as Process Order.
• Master data set up for Vendor master, Material master. Transactions such as Purchase order, Goods Receipt etc.
• Transactions such as Inspection lot creation, recording results, Usage decision and Goods movement.
• Master data set up for Customer, price masters. Transactions such as Manual or EDI generated Sales order, sales return, Shipment, Invoice generation.
• Master data set up for G/L accounts, Cost center masters. AP(Payables) Transactions such as Invoice posting, non - PO based Payment, PO based payment. AR(Receivable) transaction such as Incoming Payments.
• Develop custom reports in business Intelligence tool for users and higher management to meet business goals.
• Work on the project for developing web portal for license management using SharePoint 2013.

BUSINESS ANALYST/CONSULTANT

Confidential, NEW BRUNSWICK, NJ

Responsibilities:

• Worked on projects for Ariba spend management system for sourcing and saving tracking.
• Served as liaison between business users and IT team in order to deliver technical solutions to meet user needs.
• Provided system support as subject matter expert. Identified application defects, correlated them with business requirements and assign priorities to fix them based on business input.
• Worked with outsourced help desk team to resolve system issues correctly and in timely manner.
• Facilitated User Acceptance testing during system enhancement using testing tools such as Quality center and clear quest.
• Formalized user training process by creating user manual, reference guide and communicating the same with the users.
• Generated JNJ saving reports using the tool for business users of various regions and also created reports to make processes more efficient.
• Provided assistance for updating the Web pages for global procurement portal to organize the information and to make it more informative and user friendly.

BUSINESS SYSTEMS ASSOCIATE/CONSULTANT

Confidential, PEAPACK, NJ

Responsibilities:

• Worked on projects for document management systems such as eTRACS, GQODMS and PFLICC.
• Managed requirements change for traceability and prioritized the requirements.
• Facilitated User Acceptance Testing (UAT) to test functionality of the application.
• First point of contact to handle system issues as local administrator for quality systems and Confidential intranet website.
• Evaluated the system updates and revisions.
• Performed data analysis and designed custom reports.
• Worked on project for migrating website from domino to SharePoint environment and served as web administrator for Domino and SharePoint based website.

QA FIELD REPRESENTATIVE/ANALYST

Confidential, PARSIPPANY, NJ

Responsibilities:

• Worked on project for enhancement of Trackwise Team Access System which is a COTS system supplied by Sparta Systems.
• Supported Trackwise, LIMS, SAP system and Consumer complaints system (CCS).
• Provided support to facilitate user acceptance testing.
• Generated reports using SQL from the systems.
• Facilitated training sessions and supported to develop training materials and user manual.
• Created Standard Operating procedures (SOPs) for various systems used by quality assurance group who handle third party contractors.
• Provided SOP training to users.
• As a QA field representative, handled third party contractors for OTC products.
• Worked closely with Contract operations, Logistics and packaging for product related issues.
• Released the batches according to GMP procedures.
• Assisted in new product launch including creating validation documents.