PROFESSIONAL SUMMARY:

• Over around 6+ years of extensive experience as a Business Analyst in Software Development Life Cycle (SDLC), business and functional requirement gathering, analyzing requirements, business process design and software validation.
• Highly experienced in broad range of technologies including business process tools such as MS Project, MS Office Suite, MS Visio, Data Warehousing concepts.
• Strong experience in client interaction, understanding business applications and business data flow.
• Experienced in conducting and facilitating JAD and Work Sessions, Interviews and client meetings, to gather requirements.
• Extensive experience in documenting Business Requirements (BRS), Use Case, Functional and Non - Functional requirements, Systems Design Specifications, Systems Requirements Specifications (SRS).
• Excellent in performing Gap Analysis to check the compatibility of the existing system infrastructure with new Business Requirements, SWOT analysis, forecasting and traceability matrix.
• Proficient in developing Use Cases, Behavior & Structural diagrams, Business Process Flow based on UML using MS Visio.
• Adept in 1translating business requirements, reporting requirements and user expectations into detailed system specifications employing Unified Modeling Language (UML).
• Experienced in conducting User Acceptance Testing and coordinating with the UAT participants to get the change requirements.
• Adept in deploying the projects by involving in go-live processes and getting client feedback timely.
• Experience in preparing documents for purposes.
• Experience in working independently with minimal supervision and also a great team player.
• Strong customer/user advocate, apt negotiator with excellent analytical, communication, decision-making and organization skills.
• Domain Knowledge and experience in various industries - Banking, Insurance, Transportation, Energy, Retail, Banking and Food Distribution (Wholesale/Supply Chain).
• Excellent communication, analytical, interpersonal, presentation and troubleshooting skills.
• Expert at managing multiple projects simultaneously with excellent time management skill and meeting deadlines.

TECHNICAL SKILLS:

Operating Systems: Windows 8, 7, XP, Windows Server, Linux, VMWare

Office Suites & Other: Microsoft Office (Word, Excel, PowerPoint, Outlook), MS Visio, Paint, Adobe Acrobat

Business Analysis / Data Modeling Tools: MS VISIO, Rational Rose, UML, Rational Requisite Pro, Rational DOORS

Project / Test / Document Management: MS Project, HP Quality Center / Application Lifecycle Management (QC/ALM), JIRA, MS SharePoint, Rational Quality Manager, Microsoft Test Manager (MTM), Rational Functional Tester, Rational Quality Manager.

Programming Languages: Python, JAVA, C++, JavaScript, Solidity

Database: SQL, MS Access, Oracle, Teradata.

Methodologies: AGILE SCRUM, Waterfall, RUP, BDD, RAD.

EXPERIENCE SUMMARY:

Confidential, MD

Sr. Business Analyst

Responsibilities:

• Conducting meetings with clients of both the systems for understanding the customer records and its attributes.
• Understanding the data of the input files on which merging is performed.
• Conducting data analysis using tools and transformation jobs on kettle to do data profiling and staging.
• Actively participated in technical detail of the data performing ETL.
• Designing high-level architecture and process flow diagrams to explain the flow of data.
• Identifying unique attributes in the data to set up relationships between two systems input files.
• Involved in data cleansing and data profiling and performing transformations to perform data operations
• Loading the data into data bases and performing querying to create views to the data.
• Performing matching component to identify unique data depending upon certain attribute values.
• Reporting data updates to the client for feedback.
• Creating a solution by merging records and providing a single view of customer data.
• Refining the data system of Nexus and Pre-Bill System by establishing a merge link.
• Developed source to target mapping and involved master data management.
• Documented Software Requirement Specification including the Logical Database requirements, performance metrics and software system requirements.
• Worked on java scripts in the Pentaho tool to perform kettle transformation.

Environment: /Tools: SQL Server, .NET, Pentaho, MS-Project, Zoho, MS-Visio.

Confidential, New York, NY

Business Systems Analyst

Responsibilities:

• Worked closely with the business owners; conducted formal interviews, live Meetings and JAD sessions to identify requirements and functional specifications.
• Conducted and controlled brainstorming sessions with project focus groups.
• Conducted analysis on business needs, critical success factor.
• Worked with the systems architects in designing the system, flows etc.
• Documented High Level Design (HLD) and Low-Level Design (LLD) Documents to define the system rules by creating Use cases, interface designs etc.
• Designed wireframes and screen mockups to explain in detail the business implication.
• Created ad roc reports for the business, management.
• Created Use Case diagram, activity diagrams, sequence diagram in MS Visio
• Analyzed and prioritized user and business requirements as system requirement that must be included while developing the software.
• Involved in creating the Project templates, use case specifications, Change request form.
• Worked with cross-functional teams for building use cases, demonstrating the business requirements, developing business models; Designed and developed business flow diagrams, Object Oriented models using MS Visio.
• Worked with the database design team to assist them in designing the database and also created data dictionary.
• Conducted Model reviews with project team members; Publish and communicate models to various IT and business-based teams.
• Worked with testing team in developing the test plan, test conditions, test cases based on business requirements and technical specifications.
• Involved in UAT process and coordinated with the UAT team to get the feedback to make change requirements document.

Environment: Microsoft Office Suite 2007, MS Visio, MS Excel (Macro), HP Quality Center, SQL Server Management Studio 2005/2008, MS SharePoint.

Confidential, Houston, TX

Business Analyst

Responsibilities:

• Validated CenterPoint Energy’s application supporting tools, Middleware, Tools to IHPUM (Integrated High-Performance Utility Model) Heat map
• Assisted in analyzing CenterPoint Energy’s application portfolio to determine the current state and identify potential value that may be obtained through optimization of the applications.
• Assisted in analyzing CenterPoint Energy’s middleware applications to determine the current state and identify potential value that may be obtained through rationalization and cost of the tools and technologies leveraged by IT in service delivery.
• Assisted in characterizing current state of CenterPoint Energy’s application portfolio by reviewing the financial, strategic alignment, application disposition, technical and functional adequacy.
• Identify and prioritize functional capability areas with CenterPoint Energy business units with the greatest potential optimization and cost reduction.
• Assisted in defining the road map for the validation and implementation of the future state blueprints
• Gathered and document business requirements for Intranet using SharePoint 2010
• Document and develop test plans for UAT testing in HP Quality Center based on requirements
• Include tests for both graphic and data-driven results
• Review and re-design business process flows
• Maintained and updated documentation in Microsoft SharePoint
• Assist in determining user roles and authorization requirements to restricted and confidential data
• Work with business to determine reporting requirements and design report formats
• Support integration testing and user acceptance testing
• Manage track and posting of project deliverables using Microsoft Project

Environment: Microsoft Office 2010 (Outlook, Word, Excel, Visio, Access), Microsoft SharePoint 2010, SQL

Confidential

Business Analyst

Responsibilities:

• Collaborated withbusinesspartners from multiple disciplines to elicit, document, prepare and managebusinessrequirements package for stakeholder sign-off and delivery to technical teams.
• Established meaningful traceability between related requirements.
• Acted as a liaison between thebusinessand IT design and delivery teams.
• Documented requirement artifacts utilizing industry standard diagram techniques to enhance the clarity of definition, including: process flows, context diagrams, use cases, wireframes, etc.
• Interfaced withBusinessPartners, Technical resources (i.e. Solution Engineers, SystemsAnalysts, Developers, Architecture, and Quality Assurance) to translate and simplify requirements, ensure requirements are met throughout entire TDLC framework, and verify that the implemented solution meets the requirements.
• Partnered with QA team and SMEs to ensure adequate test coverage.
• Interacted with various end user teams during beta testing to gather feedback on application usability.
• Involved in creating Test Strategy for User Acceptance Testing (UAT).
• Worked on Jira & HPQC environment to help the Quality Assurance team in defect tracking.
• Assisted the Project Manager & SeniorBusinessAnalystin communicating to project stakeholders on project progress and risks and collected feedback.
• Provided project support to the Project Manager & reviewed the efficiency and effectiveness of service delivery.
• Worked with stakeholders to conduct sessions/demos, and to develop manuals /user guides.
• Identified and articulated the need for requirements change and assessing the impact of the change.
• Followed the RUP & Agile SDLC methodology.

Environment: Windows, MS Office (MS Word, MS Excel, MS PowerPoint), Quality Center, Axure RP Pro, Jira, JAVA, IOS, .Net, Rally, MS Visio, SharePoint

Confidential

Business Analyst

Responsibilities:

• Serves as a liaison between thebusinesscommunity and the IT organization in order to provide technical solutions to meet user needs. Negotiates agreements and commitments by facilitating communication betweenbusinessunit(s) and IT from initial requirements to final implementation. Educates the IT organization on the direction of thebusiness.
• Gather requirements by conducting meetings with senior management team and coordinating white boarding sessions, brainstorming and documenting requirements.
• Involved in different Line ofBusiness(LOB)
• Documented the Process Flows for B2C and B2B in the High-Level Requirements Document.
• Documented all the Detailed Design andBusinessRules in Detailed Design Document.
• Conducted user interviews and documentedbusinessand functional requirements (FRD).
• Performed Requirement Analysis and developed Use Cases, Activity Diagrams using Microsoft Visio, Microsoft Word.
• Involved in performing gap analysis, risk analysis and conducted brainstorming sessions to elicit those gaps and come up with strategies.
• Involved in thebusinessunit(s) they support, as well as, an understanding of the IT organization's systems and capabilities.
• Analyzebusinesspartner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
• Assists in thebusinessprocess redesign and documentation as needed for new technology.
• Translates high levelbusinessrequirements into functional specifications for the IT organization and manages changes to such specifications.
• Create theBusinessRequirements Document and communicate it effectively with thebusinessand the team.
• As aBusinessAnalystinvolved in the integration of the Warehouse Management System (PKMS) with Logistics and other EDI enabled external applications/systems.
• Created the transition rules as per the defect workflow, Creating and generating reports, creating thebusinessviews, Creating the workflows in HP ALM.
• FollowedBusinessProcess Testing usingbusinessProcess components in HP ALM.
• Involved with Dev Team, QA Team using JIRA to track the requirements/clarifications.
• Support for a major effort to improve the Warehouse Management System (WMS) capabilities of Supply Chain.
• Write the user manual guide for thebusiness.
• Manage standardbusinessprocess, including Inventory Control, Merchandise Planning, Pricing and Invoicing and Transportation Management Process.
• Integration of merchandising systems with Warehouse Management Systems.
• Organize requirements into high level Use Cases and low-level Use Case specifications and modelling them into UC, Activity and Sequence Diagrams using MS

Environment: SDLC, Rational Tools Suite (Rose, Requisite Pro, Clear Quest, Clear Case), HP ALM, UML, SQL, MS Project, MS Office.