Business Data Analyst Resume Mountain View, CA - Hire IT People

SKILLS:

Programming Languages: Java, Python, HTML, CSS

Analytics: R, Microsoft Excel, Confidential Analytics, Tableau, JMP, Pentaho

Databases: MySQL, SQL Server, Oracle, Confidential SQL

Tools: and Technologies: Hadoop, Spark, Machine Learning, AWS, Git, Zuora, Salesforce - Remedyforce

EXPERIENCE:

Confidential - Mountain View, CA

Business Data Analyst

Responsibilities:

Performed data analysis and hypothesis testing for Confidential ’s Global Marketing and Sales team to deliver key business insights about Confidential ’s customer segments and channel sales partners.
Drove revenue sustainability analysis and identified areas of potential growth and opportunity for Confidential Ad-words.
Worked on customer diversity to help Confidential expand into and support minority businesses across North America.

Confidential - San Ramon, CA

Data Analyst

Responsibilities:

Write complex SQL queries and stored procedures to maintain data pipelines and support important business processes
Automated discrepancy detection of customer data comparing multiple instances of databases using SQL querying and procedures to reduce data analysis time by 87%
Provide operational support to finance and billing teams for generating daily reports and perform testing
Conducted root cause analysis of inconsistent data to propose solutions to minimizing errors and increase efficiency for billing transactions
Assisted in EDA and creating dashboards for customer data using Tableau and Birst tool

Confidential, Sunnyvale, CA

Product Analyst Intern

Responsibilities:

Designed products and defined important product features for enhanced user experience
Proposed and designed a proof of concept to capture actionable user feedback and gain detailed insight for expanding customer base in data center industry - researched current trends and projections
Developed SQL procedures to filter, extract and mine customer data to determine customer behavior and create better product offerings
Implemented Confidential analytics dashboards for digital marketing team to graphically represent user information, highlighting business parameters important to engage user involvement and acquire new customers

Confidential - Santa Clara, CA

Senior Lab Assistant- Engineering Lab

Responsibilities:

Assisted manager in desktop support, technical issues, provided application support and troubleshooting OS issues