PROFESSIONAL SUMMARY:

• Worked as Business Analyst with over 7+ years’ experience gathering business, functional and system requirements, software implementation, product demonstration and providing training to end uses.
• Excellent skills to solve problems, analyze & design the business process, defining scope of the project including documentation of business rules, constraints, assumptions, business impacts, project risk and scope exclusion.
• Experience in conducting Joint Application Development (JAD) and Rapid Application Development (RAD) sessions
• Used Rational ClearQuest for version control of documents and tracking to report bugs or defects.
• Strong understanding of As - Is & To-Be business process, Business Process Modeling & Business Re-Engineering
• Experience in documenting configuration management procedures plans and processes
• Experience with SDLC, Agile/Scrum methodology and RUP’s Iterative System Development Life Cycle
• Acting as an important liaison when interacting with various business units and being cross-functional.
• Developed Test Plans, Test Conditions and Test Cases based on business requirements, technical specifications and product knowledge.
• Experienced in Functional, Integration, Regression, and Black Box Testing.
• Excellent interpersonal skills, effective written & oral communication and presentation skills, self-starter, quick learner and team player.

TECHNICAL SKILLS:

Methodologies: Waterfall, RUP, UML,Agile

Test Tracking: Rational RequisitePro, Quality Center, MS Access, Jira, Bugzilla, Doors

Databases: Oracle, MS Access, MySQL

Web Design: HTML5, CSS3, Bootstrap

Project Management Tool: MS Project

MSOffice Tools: MS Word, Excel, MS Project, MS Outlook, MS Access, SharePoint, MS Tools

UML Diagram Tools: Microsoft Visio, Enterprise Architect, Rational Rose

UI Design Tools: Balsamiq, Dreamweaver, snagit, snipping.

PROFESSIONAL EXPERIENCE:

Confidential, Irving, TX

Lead Business Analyst/ Sr. Quality Analyst

Responsibility:

• Lead the Business Analyst group for the Uncleared Margin Rules project.
• Develop strategies and solutions for large scale data reconciliations.
• Work with the business for ensuring the accuracy of risk calculations for non-OTC derivatives.
• Estimate and plan for the various stakeholder requests.
• Create and maintain a Sprint plan. Create and maintain a resource schedule in-line with the sprint plan.
• Gather business requirements for the various features identified for a sprint.
• Collaborate with Subject Matter Experts in clarification of business requirements.
• Document business requirements (feature reference documents).
• Maintained Daily Status and Progress Reports to quantitatively measure the state of the system as the bugs were being reported and fixed by the Developers.
• Develop Test Plan Document, Test Procedures, Test cases for manual testing.
• Responsible for getting bugs resolved by identifying bugs, recording them, and consistently follow up with technical team to get a resolution.
• Using JIRA as a defect tracking tool for Product backlog and reporting bugs.
• Conduct initial data quality validation before QA hand-off.
• Validate and sign-off on high level design documents and QA testing strategy and test plans.
• Writing SQL queries to setup/modify test date in Oracle database
• Track schedule adherence and conformance to requirements for the project deliverables for each sprint to provide a BA sign-off.
• Ensure smooth and successful implementation of each sprint. Create Sprint Release notes in collaboration with release management team
• Involved in UAT of the applications by providing users with test cases and scenarios, and guiding them during the testing process.
• Assigned pass or fail status and managed UAT testing result.
• Manually tested the mobile responsive Application on Android and iOS
• Maintaining Requirement Traceability matrix.
• Developed web pages using HTML5, JavaScript and Bootstrap. Designed and developed the layouts using CSS, Box model and HTML 5

Enviroment: Scrum, MS Word, MS visio, Dreamweaver, MS Project, JIRA

Confidential, Foster City, CA

Sr. Business Analyst/Quality Analyst

Responsibilities:

• Elicited and gathered new business requirements by brainstorming & reverse engineering.
• Involved in JAD sessions with stakeholders, subject matter experts (SME), end-users and developers to gather new requirements -definition.
• Created BRD (Business Requirement Document), System Specifications Document (SSD), User Requirement Document (URD) for all the applications.
• Participated in prototyping for enhancing and rebranding the applications.
• Prepared & maintained Requirement Traceability Matrix (RTM) and “AS-IS and TO-BE” documents
• Responsible for creating Use Cases, Test Cases, and Business Process Models that included modeling of all the activities of business.
• Performed compatibility testing with various mobile handsets to ensure that functionality working as expected.
• Tested the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi.
• Run Compatibility Testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices - phones, tablets, iPads etc)
• Wrote test cases in HP ALM and logged and maintained defects on various defect tracking tool HP ALM depending on the device.
• Developed and Maintained overall Test Methodology and Strategy, documenting Test plans, Test Cases, & executing them based on baseline requirements
• Used SQL queries extensively during testing to verify that notifications (email/SMS) are generated in the backend tables by different event triggers
• Responsible for setting up/maintaining the UAT data to allow users, testers to access the environment and perform testing activities
• Worked with the Project manager in taking Go/No-Go decisions for the launch of product releases
• Developed, managed and reviewed all process policy statements training manuals and relevant supporting documentation
• Managed end to end test phase by leading defect review meetings, following - up on bug fixes, test execution & reporting the same to stakeholders & senior management.

Environment: MS Word, MS Excel, MS Visio, SQL Server, Power Point, Quality center, Share Point(collaborative), Snagit

Confidential, Livermore, CA

Sr. Business Systems Analyst/Quality Analyst

Responsibilities:

• Designed the business requirement collection approach based on the project scope and SDLCMethodology.
• Interviewing business users to gather requirements and analyze the feasibility of their needs by coordinating with the project manager and technical lead.
• Created context based help on various sign up pages to increase retention rate of applicants filling out mortgage forms.
• Identifying, researching, investigating, analyzing, defining opportunities for business process improvement, documenting business processes and initiating efforts to make improvements.
• Meet with Financial Reporting Analyst and Business Intelligence Analysts to discuss impacts a feature will have to their reports and to the Data Warehouse for Financial Revenue recognition.
• Accessed and queried data using SQL queries for Data Analysis/Data Mining and generated reports in Excel.
• Created customized User Forms for applying enhancements and changes in excel based reports. UsedPivot tablesand Charts extensively to customize reports and visualization.
• Preparing Business Requirement Documents (BRD), creating use case documents; business process models, use case diagrams and sequence diagrams.
• Conducting and participating in JAD sessions with stakeholders and system users to collect the software requirement specifications (SRS)
• Worked with huge customer data for spotting trends on Accounts Receivables, Payments, Treasury, etc.
• Analyzing and translating business requirements into system specifications, communicating with the business on a broader scale as well as with an in-depth view.
• Developed Testing Strategies and managed development of detailed test plans and schedules, managed all the levels of tests (including performance) for different test phases - planning, design, setup, execution, and defect management.
• Recorded, reported and closed defects using JIRA through the entire test life cycle. Reported defects using Rational Clear Quest and verified fixes and closed bugs during regression testing. Used JIRA to Report, track and, monitor defects. Produced Requirements Traceability Matrix to support the application development.
• Assisting the PM in setting realistic project expectations and evaluating the impact of changes on the organization, planning accordingly and conducting project related presentations.
• Documented test plans, test scenarios and test cases for integration, regression and user acceptance testing (UAT) to improve overall quality of the Application.

Environment: RUP, UAT, MS Visio, .net, Share point, SQL Server, Balsamic, JIRA

Confidential, Chicago. IL

Business Analyst

Responsibilities:

• Conducted Joint Application Development sessions to elicit requirements from business users and various stake holders and prepare Business Requirement Document including Non-Functional Requirements
• Conducted feasibility study and performed GAP and Impact analysis for the proposed state.
• Conducted brain storming sessions to allow different stakeholders to communicate their perspective with each other, resolve any issues and come to an agreement quickly.
• Conducted JAD sessions for Requirement Analysis, Risk/Compliance Analysis, Adaptability and feasibility studies with various stakeholders including designers, developers and QA teams
• Created use case scenarios and documented workflow and business processes.
• Prepared Business Requirement Document (BRD) and Functional Specification Document (FSD).
• Queried the database using complex SQL queries.
• Assisted the Project Manager with creating detailed project plans and also in developing, scheduling and tracking project timelines.
• Ensured adequate testing on software, maintained quality procedures, and ensured that appropriate documentation was in place.
• Used JIRA to log defects, linked defects and tracked them till its closure.
• Conducted peer review meetings periodically to keep track of the project’s milestones.

Confidential

Sr. Business Analyst/ Quality Analyst

Responsibilities:

• Derived Functional Requirement Specifications (FRS) based on User Requirement Specification(URS).
• Understand and articulate business requirements from user interviews and then convert requirements into technical specification.
• Documented theuse casesand prepared the use case and XML diagrams usingMS VisioandRational Rosefor a clear understanding of the requirements by the development team.
• Liaised with the technology team to deriveFunctional Requirements.
• ConductedRisk Analysisto identify the risks associated withdeveloping the new system, and formulated aMitigation Planto eliminate or reduce risks ofhigh severity and major financial effects.
• ManagedChange Requestsfrom stakeholders by conducting extensiveImpact Assessmentsto capture the expected consequence of such changes.
• Created bi-monthly Status Reports using MS Excel to keep the Business Lead informed of developments.
• Responsible for creating and updating all documentation for the project, which required interacting with all concerned departments on a regular basis.
• Worked with the technical team to ensure that varied changes including configuration change requests submitted by the test team are logged, cross environment impact is assessed and cross environment migrations are managed.
• Interacted with various members at the management level to understand business decision and analysis needs in order to generate appropriate and relevant data analysis reports.
• Extensively tested the system to make sure that the functionality meets requirements.
• Conducted User Acceptance Testing (UAT) and developed the test plans, test scenarios, test cases, test data to be used in testing based on business requirements, technical specifications and product knowledge
• Assisted in development of training materials for new technology and process improvements.

Environment: Rational Requisite Pro, Rational Clear Case, Rational Clear Quest, MS Visio, MS Project Plan, Rational Rose, JIRA, Windows 2000

Confidential

Business Analyst /Quality Analyst

Responsibilities:

• Tracking of requirements enhancements and user stories for product backlog grooming in scrum environment with Rally tracking tool and JIRA.
• Working with product owner and SME to document product backlog and enhancements requests into user stories and requirements.
• Working on wireframes and requirements to enhancing the UI/UX experience by streamlining the mobile interface.
• Working with team leads to determine estimation process and project estimates for level of effort and ROM analysis.
• Working with International teams for global translation documentation of app.
• Tested cloud-based mobile applications across multiple platforms touching the full stack across the web
• Involved with content management to determine appropriate translation for all languages for mobile app.
• Proficiency in requirements analysis, gap analysis.
• Working on business / user acceptance testing for iOS, Android and Windows mobile applications.

Environment: Scrum, JIRA, Snapit, MS Visio, Rally.