SUMMARY

• Over 8 + years of extensive IT experience in the area of Data Analysis, Master Data Management, CRM Data Integration & Data Migration in various domains like Manufacturing, Retail, Consumer Goods, Drug Manufacturing, Life Sciences and Healthcare domain.
• Extensive experience in product business analyst and client business analyst while working on multiple program for clients like Confidential, Confidential Motor Company GSK and Confidential .
• Extensive experience in Agile,Data Analysis, Data Feeds and large migration projects
• Extensive experience in Product domain, Web Analytics tools, Pre Sales and conducting proof of concepts for new features.
• Mastered study, customer, product using different tools like Stibo Step, IBM Infosphere, Informatica.
• Strong communication, go get done attitude, teamwork, competence, honesty, commitment, value creation and learning from your mistakes are the attributes that sums me up.

PROFESSIONAL EXPERIENCE

Global Business Analyst

Confidential

Responsibilities:

• Owner of implementing single view of customer for entire Service Portfolio catering customers from North America, South America, Asia Pacific and Europe.
• Understand the business process for each geography and lay out the global requirements which can be utilized for each geography.
• Mapped all the similar business process for each geography and identified the gaps to lay out a requirement technically and functionally to implement MDM instance across the globe to enable Confidential Motor Company to do global analytics for customer marketing and campaigns.
• Lead the team to make sure the timelines for each deliverable is met while optimizing the process to get the robust requirements quickly.
• Defined process and requirements for data mapping from source to destination ensuring to comply with data governance
• Used IBM Inphospere,DB2, Teradata,SQL, Hadoop on Confidential environment to store data during different process.
• Consulted Confidential team on the roadmap to implement MDM on global scale with the challenges and the process to overcome those.
• Involved in thereleasecycle of the products from environments like Development, QA and UAT through Production.

Global Business Consultant/Data Analyst/Product Manager

Confidential

Responsibilities:

• Implemented Stibo STEP PIM tool for Confidential at North America, South America and Korea to provide consistent, accurate and complete product data. This helped KC to meet different channels demand for digital product information growing/evolving across the globe.
• Working with client in developing new market strategy
• Engage new businesses/geographies to promote the use of Digital Shelf to improve business results
• Played key role in the pre - discovery, (pre-project) phase: engaging with new market, educating, understanding high level requirements and challenge areas, bringing new ideas to solve their problems, assessing potential project size, assessing data quality standards
• Analyze and do assessment of feasibility of requirement for PIM from global standpoint.
• Provide PIM consulting to different business areas and geography from global standpoint.
• Gathered and Owned PIM requirements for Latin America region which caters 4 regions Brazil, Central America and Caribbean, Austral and Andeans.
• Consistently marketed and increased the number of Users accessing PIM.
• Defined and created various stats around PIM syndication, Users and Usage parameters successfully showcasing 26% increase in user volume, 63% growth signons and 50% increase in number of exports.
• Ensured to improve 20% data quality in PIM tool on every month basis.
• Ensure data elements are compliant with GDSN/GS1 Standards

Team Lead Functional System/Data Analyst

Confidential

Responsibilities:

• Worked on projects across the Lash portfolio which includes Product support for the in house CRM healthcare, innovating the existing CRM solution by building new features through medium of proof of concepts, migration and new feature rollout projects.
• Played the role of product business analyst to lay down the best solution based on the issue reported by business leveraging robust experience in healthcare domain including Payer, Provider.
• Worked with client managers to understand the business and IT problems and created a solution for them to implement
• Laid down multiple processes improvement plans for the client which scaled up productivity for the team and thereby providing Year on Year gain to the client.
• Key member in Lash Novartis strategic aligned team where my inputs are considered valuable for all new upcoming projects in terms of Planning, Organizing, Leading and controlling the team.
• Facilitate requirements gathering and interview sessions with customers in order surface essential IT requirements.
• Act as a liaison between IT and Business stake holder's teams to convey technical material to non-technical team members, and to convey non-technical concepts to technical team members.
• Executed multiple complex migration projects from legacy application to new application which involved ETL process with Data Modeling, Data Cleansing, Data Transformation, Data Capturing Process, and Defining Metadata.
• Lead a team size of 10 Business analysts to ensure customer satisfaction and deliver quality project on time and within budget.

Functional System Analyst

Confidential

Responsibilities:

• Identified the process of improved search capabilities to allow the users to find the customers that they want to transact business with, hence reducing the need to create new customers
• Facilitated sessions with each application and cross-functional team SME to understand the process of adding the HCP and current pain area.
• Defined the business rules of the attributes required in building the User Interface with User Roles and permission for each application.
• Assist development team to build on the System/User interface through the medium of Proof of Technology.
• Created client presentation to showcase the proof of technology to all the stakeholders for phase 2 implementation of the project.
• Created presentations of the implementation results with analysis to the stakeholders and users and documented modifications and requirements.

Business Analyst

Confidential

Responsibilities:

• Laid down purpose and scope of each application involved in the implementation and the dataflow for upstream and downstream application to MDM system.
• Created process and data flow with help of other team members showcasing all the existing applications with dataflow between them complying with FDA requirements
• Analyzed /worked to identify / resolve integration issues between different source systems creating the best version of truth master data.
• Created Business requirement document catering the client’s business needs.
• Created System requirement document defining master data, ETL process, data cleansing rules, data standardization and transformation rules, Data quality rules, Match rules for each attribute, trust rules, validation rules, business process flow diagram and use case diagrams.