SUMMARY

• Over 5 years of experience in business systems analysis and design with extensive background in financial and Healthcare domains.
• In - depth knowledge and experience in all phases of the PLC(Project Life Cycle), SDLC(System Development Life Cycle) and methodologies like Agile, Water fall, RUP(Rational Unified Process) methods.
• Solid understanding of Software Development Life Cycle(SDLC), Business requirements gathering, Business process mapping, user interface design, evaluating data sources, translating requirements into specifications and application design.
• Good documentation knowledge in maintaining the BRD and FRD using the requirement documentation management tool like Requisite Pro.
• Competent in creating UML diagrams such as use case diagrams, class diagrams, activity diagrams, sequence diagrams, wire frames and collaboration diagrams using MS Visio.
• Experience in performing Feasibility Analysis, Gap Analysis, Risk Analysis and Project Scheduling.
• Extensive experience in tracking, documenting, capturing, managing and communicating the requirements using Requirement Traceability Matrix (RTM) and helping teams across the deliverables of a project.
• Excellent facilitation skills in conducting walkthroughs, surveys, questionnaires, interviews, brainstorming and JAD/JAR sessions. .
• Facilitating and documenting all scrum events(if needed) including daily standup meetings, sprint planning, user demos, retrospectives and backlog grooming for scrum teams.
• Worked under Agile scrum methodology using JIRA ticketing system to log day to day activities.
• Worked with QA teams for designing Test plan and Test cases for the User Acceptance testing (UAT) and validation.
• Well versed in different management scenarios like Change Control, Quality Assurance, Defect Tracking, System Integration, and Scheduling.
• Good understanding of HIPAA standards, Electronic Data Interchange (EDI), implementation of HIPAA code sets, CPT coding and ICD-9/10 coding.
• Highly motivated self-starter able to work independently and collaboratively within a diverse technical team.

TECHNICAL SKILLS

MS Office Tools: MS Office, MS Word, MS Excel, MS PowerPoint

Project tools: MS Project, MS Visio, Rational Rose

Requirement Management tools: JIRA, HP ALM

SDLC Methodologies: Water Fall, Agile/Scrum, RUP

Testing Tools: Quality Center(11/10), QTP 11/10/9.5, SOAP UI, Test Director, Clear Quest

Languages: C, HTML, Java Script, XML, SQL

Methodologies: Waterfall, Agile, Iterative

Database: Oracle 11g/12c, My SQL, Teradata, MS Access, SQL Server, DB2

Operating Systems: WIN 2003/2008 Server, Unix, Linux

PROFESSIONAL EXPERIENCE

Confidential - Charlotte, NC

Business Analyst

Responsibilities:

• Responsible for creating (through stakeholder elicitation) and managing the three principle Analysis/ Design phase deliverables: the functional specification document, Approach Document and the Design Specification.
• Worked closely with the product Owner and Line of Business during requirement gathering, analysis and documenting the functional and non-functional requirements.
• Performed GAP analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements.
• Evaluated options for meeting user needs, and ensures that system requirements are identified, prioritized and incorporated in an effective and efficient manner.
• Tracked and maintained Stakeholder requested enhancements and changes using Traceability Matrix.
• Performed Data Mapping of the entire module and performed complete analysis to integrate Risk Analyzer with the online processing tool.
• Worked with Agile team in implementing projects.
• Created and tracked Epics, Backlogs and Tasks of projects for agile implementation.
• Created issues in JIRA, collaborated with Scrum Master and Development team to prioritize the requirements and story points.
• Participated in daily standup meetings, sprint review and sprint planning sessions.
• Designed and developed dashboards, screen mockups and other interfaces to simplify the presentation of information to business users.
• Analyzed and created use case diagrams, sequence diagrams, activity diagrams, business flow diagrams using MS Visio and Rational Rose.
• Performed Walkthroughs with the SMEs for requirements approval and baseline business architecture. Worked with Architects for System Design.
• Developed Standard Operating Procedure (SOP) documents for business processes.
• Executed Test Cases for UAT of the applications, and reported bugs to the development team through defect tracking and rectification process
• Experience in managing defects in the Quality Center.
• Excellent interpersonal skills and written communication skills to frequently interact with all levels of the organization.

Environment: Agile/Scrum, Waterfall, JIRA, HP Quality Center (10.0/11.0), QTP (10.0), J2EE, Weblogic server, UNIX, Web Services, Oracle 11g, XML, SQL, SOAP UI, Windows 2008.

Confidential, Windsor - CT

Business Analyst

Responsibilities:

• Gathered Business requirements through interviews, surveys, prototyping and interacting with Project Managers, Business users and all the requirements by having Requirement Traceability Matrix (RTM).
• Conducted brainstorming sessions with project focus group and the application stakeholders related to the projects.
• Defined the scope of the project based on gathered Business requirements including documentation of constraints, assumptions, business impacts, use cases and project risks.
• Prepared Business Requirement Documents (BRD) and used HP ALM to manage, analyze and convert business requirements into functional specifications.
• Conducted and participated in JAD sessions with stakeholders and system users to collect the software requirement specifications (SRS).
• Prepared a mock up application behavior and presented in the JAD session.
• Created Use Case specifications, business flow diagrams, Behavior diagrams (sequence diagrams and Activity diagram) using MS Visio.
• Performed Gap Analysis to compare all elements of existing "as is" with desired "to be" processes.
• Involved in all phases of Software development life cycle (SDLC) using Waterfall and Agile/scrum methodology.
• Review prototypes, solution blueprints, and project scope to ensure that the needs of the business are being met.
• Worked extensively on EDI 835 for payment and billing options.
• Worked in the Scrum team and participated in backlog review and sprint planning sessions.
• Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the organization and plans accordingly and conducted project related presentations.
• Reviewed Test plans, Test cases, Test case execution using business specifications documents.
• Used HP Quality Center for defect tracking, facilitating and monitoring the testing process and bug reporting.
• Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.
• Analyzed the changes requested by the clients and prepared a detailed report of the scope of the change. Prepared a report on the defect discrepancies in system and User Acceptance Testing.

Environment: Waterfall, Quality Center(10.0), QTP(10.0), Oracle 9i/10g, Windows 2008/2003, UNIX AIX 6.1, Java, TOAD, SQL, HIPAA, HTML, XML, MS Word/Excel/Visio.