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Sr. Business Analyst Resume

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Pittsburgh, PA

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PROFESSIONAL SUMMARY:

Highly Accomplished Marine Veteran with 15 years of experience in the Confidential and Confidential building a technical career as a Scrum Master / Scrum Business Analyst. Accomplished measurable s by coaching and building teams in fast - paced demanding environments. Has great repour andtrusting working relationship with product owners by assisting the product owner in creating a Product backlog that focuses on business needs but also the hidden IT needs that are necessary to deliver a complete Software Application. Has a working and al understanding of the Scrum Framework from a Scrum Master stance. This makes it easier to assist organizations that are moving towards Scrum to effectively and efficiently apply Scrum Framework.

EXPERTISE IN:

  • Scrum
  • Agile
  • Coaching
  • Liaison
  • Leadership
  • Software Implementation
  • Facilitator
  • Collaborative
  • Timely Delivery
  • Prioritizing
  • Cross-Cultural Relations
  • Focused group discussions

TECHNICAL SKILLS:

Language Skills: Hindi, Punjabi, Urdu

Intelligence Management

IBM Request Pro, Rational Team Concert (RTC)

Mainframe SQL, Salesforce CRM and GCSS CRM

Operating Systems: PC Mac / Microsoft Windows 10

Certified Scrum Master (CSM) - Scrum Alliance: License # 000690299

Microsoft Office Suite (Word, Excel, PowerPoint, Visio, OneNote, Outlook)

Microsoft SQL, Outlook, SharePoint, Slack, WebEx, Visual Studio, Microsoft Teams

MuleSoft, Jira, HP ALM, Confluence, Atlassian, Google Applications, C-Cure Systems

Web Application, Webservices(APIs) Integration, Canonical mapping data entities with JSON/XML

PROFESSIONAL EXPERIENCE:

Confidential - Pittsburgh, PA

Sr. Business Analyst

Responsibilities:

  • Delivered, Functional Decomposition of services: Identifying 300 independent and inter-related services
  • Delivered, Functional Decomposition of services: Identified 25 services
  • Delivered, Functional Decomposition document blocking Third Party Administrator (TPA) members
  • Delivered, detailed document capturing requirements for Member Portal(Healthcare); Incorporated Hi-Fidelity wireframes
  • Collaborated with agile development team, created epic in IBM Request-Pro for grooming session
  • Participated in Scrum Ceremonies: planning, daily stand-up, review and retrospect
  • Conducted, application optimization meetings

Confidential - Austin, TX

Business Systems Analyst, Product Management

Responsibilities:

  • MuleSoft canonical mapping data entities with JSON/XML for web application
  • Conducted integration mapping for web services(APIs) (GET, PUT, POST)
  • Delivered, Proof of Concept: Identifying associated risks and resource ramp-up for application integration
  • Collaborated with Product Owner to document business requirements and to remove impediments
  • Actively mentored the team transition from Waterfall to Agile
  • Identified resource ramp-up during project inception meetings
  • Participated in Scrum Ceremonies: planning, daily stand-up, review and retrospect

Confidential - Washington, DC

Business Analyst /Scrum Master

Responsibilities:

  • IT Business Analyst (3 years): Information Coordination Officer (ICO) worked with government managers; utilized Scrum Methodology on IT Project ($ 50 K); Implementing software documenting daily law enforcement incidents, and personal activity logs into meaningful data. Conducted, daily stand-up with team members; conducted Sprint Reviews and conducted Sprint Planning. Facilitated, designed and developed solutions for development team. Conducted, retrospective meetings. Disseminated, Chief’s report on final strategic decisions of stake holders to internal staff;
  • Chairman, Employee Advisory Group (EAG) managed (8 members team) and distributed team workload through planning and removing impediments to reach objectives to be presented to the Chief of Law Enforcement;
  • Trained, newly appointed officers in two weeks sprints on Information Technology Policies, Law Enforcement Ethics, Civilian interaction techniques (interpersonal-communication skills), applicable Federal / City Laws, and Federal Reserve Policies; Lead a cross-functional team. Demonstrated, effectiveness in managing complex technicalprojects, and people to assess all situations and remove impediments. Successfully interacted in a team environment;
  • Trained, officers on daily operations through sprint review in accordance to all applicable laws, Board policies/procedures, and Unit policies/procedures; Demonstrated, ability to manage effectively change and resolve conflict. Adept at managing crises; provide front-line leadership in coordinating responses to myriad crisis situations. General knowledge and understanding of State and Federal Employment laws.

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