OBJECTIVE:

Business Analyst/Scrum Master with having 6+ years of experience. Dynamic and Assertive team player with strong commitment. Possess excellent verbal and documentation skills complimenting a strong Business analysis background with excellent interpersonal and problem - solving skills.

PROFESSIONAL SUMMARY:

• Extensive experience in Requirement analysis, Business Modeling, and Use Case development using UML methodology.
• Highly experienced in the Financial Services Domain (specifically Wealth Management, Investment Management and Asset Management to name a few). Excellent know how ofCapital Marketinstruments such as fixed income securities, credit derivatives, Mortgage Backed Securities (MBS), Equity Markets, Trade life-cycle and Front-office trading systems(Streetscape Trading Portal). Experienced working with Product data, Price Data, Market Data from Bloomberg and Thomson Reuters.
• Strong understanding of Software Development Life Cycle (SDLC), including good knowledge of RUP methodology.
• Experience in developing project plans, identifying documents, and validating requirements and reengineering process.
• Experienced in complete AGILE, RUP, SDLC, Client /server architecture providing a well balanced understanding of business relationships, business requirements, worked for financial and technical solutions and help the team at all levels until final product release.
• Involved inSalesforce mobile application development and customization.
• Well versed in analyzingbusinessrequirements, Entity Relationship Diagram, Master-Detail Relationships, Lookup Relationships and implementing them toSalesforceobjects.
• Strong knowledge on RAD, SWOT, and CRM.
• Extensive knowledge of financial services including Capital Markets, Trading, Securities, Loans and risk management.
• Experience in applying Rational Unified Process (RUP) methodology using Modeling and requirement documentation tools such as MS Office, MS VISIO, and MS Project.
• Conduction JAD Session and communicating with Stakeholders, Development team, SMEs, System Analyst and Project Manager.
• Overview knowledge of Eagle PASE and BRS
• Excellent analytical skills for understanding the business requirements, business rules, business process and detailed design of the application.
• Experience in using Rational RequisitePro.
• Developed excellent professional skills, by working independently and as a team member in designing, developing, and implementing innovative business process and system solutions using new approaches, technology and for Banking, Insurance and Software applications.
• Experienced in manual testing, recreating errors and provide support to programmers to correct defects in the system.
• Facilitated UAT with the stakeholders and the business users and Delivered UAT
• Facilitated JAD sessions with business owners, IT team & Users to drive out detailed business requirements, experienced in Systems Testing, Integration Testing, Regression Testing and Software Quality Standards,, Documentation and implementation in a business environment
• Experienced in Agile coaching/mentoring, improving development team motivation, process innovation,SCRUMbased emergency procedures, removal of project impediments, working with business/product owner to maximize business value and ROI in shorter period.
• Experienced inSCRUMbased iterative incremental development showing increasing business value every Sprint. Experienced in techniques such as Sprint planning, Product Backlog management, Agile estimation, dailySCRUM, metrics such as Burn-down & Burn-Up charts, Sprint summary report, Sprint review/retro meetings etc.
• Extensive process analysis,Data analysisand analytics, Data mapping and Data modeling skills to develop solutions to complex application, business and operational problems, and by performing business process re-engineering and process improvements where necessary.

TECHNICAL SKILLS:

Web Technologies: ASP.Net, VB.Net, XML, HTML, Angular JS, CSS

Operating System: Windows 98/NT/2000/XP, UNIX, DOS.

Databases: Oracle 9i, Teradata, SQL Server, RDBMS, Ms Access.

Languages: Java, Visual Basic 6.0, DB2, SQL Server 2000, C, C++, SQL.

Design Methodologies: OO Design, OOPS, Agile, Rational Unified Process (RUP), UML, JAD, TQM, Gherkin.

Design Tools: Rational Rose, Rational RequisitePro, Rational ClearCase, Rational ClearQuest.

Project Management Tools: Ms Visio 2003, Ms Excel, Ms PowerPoint, Ms Office, Ms Project, Ms Word, TOAD, Crystal Report, Ms SharePoint, Ms FrontPage 2000, Target Process.

PROFESSIONAL EXPERIENCE:

Confidential - Phoenix, AZ

Business Analyst/Scrum Master

Responsibilities:

• Provided technical expertise in the user needs analysis, estimation, design, development, and implementation of Enterprise GIS solutions for the County Assessment Office
• Prepared Charts for existing business processes in order to define current business activities for the development of procedures and models
• Facilitated customer interviews and workshops
• Researched, reviewed, and analyzed the effectiveness and efficiency of existing processes and developed strategies for enhancing or further leveraging these processes
• Analyzed software product requirements for completeness and accuracy
• Worked with customers to arrive at a clear understanding of needs and the factors that contribute to them
• Identified technical challenges and risks for both the customer and product development team
• Communicated user needs and priorities to the product development team and validated deliverables with each iteration
• Prepared and delivered reports, recommendations, or alternatives for improving processes in production systems across the organization.
• Worked with other consultants in the design and delivery of client solutions from conception to completion
• Scoped projects and assisted the Project Manager in developing complete project SOW and project plans for all assigned projects
• Coordinated and performed in-depth tests, including end-user reviews, for modified and new processes, and other pre/post-implementation support
• Assisted in producing status and consulting reports as required
• Modeled client requirements and defined functional specifications and system architecture
• Served as liaisons between customers and development team.
• Defined the system and functional requirements and assisted with testing to analyze results.
• Assessed available technologies to create development specifications as well as detailed test cases.
• Played a key role in employees on application, Agile, testing and continuous integration.
• Facilitated Daily standups, Iteration/Sprint planning, mid-sprint reviews, Iteration/Sprint demos and retrospective meetings for multiple teams
• Identified, owned and removed impediments for team on a daily basis
• Responsible for identifying sprint and project risks and offering any potential mitigation strategies
• Tracked metrics of team progress, productivity and success and development costs

Environment: Microsoft Visio, Microsoft Sharepoint, Target Process, Gherkin, Trello, Cucumber, UML, HTML, Angular JS, CSS, Java.

Confidential - Washington, DC

Business Analyst/Scrum Master

Responsibilities:

• Gathered requirementsthrough interviews, meetings, and existing documentation and conducted UAT.
• Set up meetings, conductedWalkthroughs, JAD sessions with Management, SMEs(Subject Matter Experts), vendors, users and other stakeholders to flesh-out issues and to resolve open and pending issues and to develop specifications.
• Identified and refined scope -- developedscope documents.
• Analyzed and documented currentstate workflow and developed future stateusingMS Visio, Rational Rose
• CreatedUse Case Diagrams, Activity Diagrams, Sequence Diagrams, flow diagrams in Rational Rose and Visio.
• Analyzed and developed system requirements forUse Cases, Supplementary Specifications, UI specifications and other supporting documentation.
• Prepared and maintained BRDs, FRDs, Technical Design Documents, and RTMs & Uses Cases.
• Responsible for creation of Accounts and Opportunity ID’s in siebel CRM for testing purposes
• Conductedgap analysis between existing and future state systems
• Created andmanaged project templates, use case project templates, requirement types and traceability relationships in Requisite Pro.
• DevelopedRequirements Traceability Matrix (RTM) using Rational Roseto trace each software requirement to test case.
• Strong experience with Business Process/Workflow automation, Business Process/workflow modeling methods, Business Process Redesign & Process Improvements like UML, Riva, BPMN, Lean Six Sigma, SOA, Enterprise Architecture Design, and CMMI.
• Maintained track record working within IB Financial Data related environments.
• Extensively used Visual Basic to create macros in order to make data migration testing more useful and compared results from the legacy databases to the new CRM database.
• Translated business requirements into Design Document forfunctional coding.
• Tested the validity of the data cleaning done by the ETL by writing SQL.
• Identified/documented data sources and transformation rules required populating and maintaining data warehouse content.
• Facilitated UAT with the stakeholders and the business users and Delivered UAT.

Environment: Rational Unified Process (RUP), UML, Windows, Oracle, SQL, Microsoft Office suite, Rational Enterprise suite, JAVA, J2EE, JSP, HTML, Visual Basic.

Confidential - Chicago, IL

Business Analyst/Scrum Master

Responsibilities:

• Gather and analyze High Level Business Requirements and Detailed Level Business Requirements by conducting sessions with stakeholders and communicate it to business team for approval.
• Facilitate Joint Application Development and brainstorming sessions with business and IT teams to provide better functionality for the application being developed.
• Conduct sessions to understand the business needs, assumptions made and the dependencies or road blockers throughout the life cycle of the project.
• Gather and define functional/non-functional and system requirements specification documents.
• Create and review High Level Functional Design and Detail Level Functional Design documents and communicate it to business and IT team for approval.
• Create wireframes, mockups and prototypes for user interface and user experience applications.
• Involve in preparing the project scope document elaborating on the scope of the project, areas of development, risks, assumptions, dependences and limitations.
• Create use cases, data mapping documents, process flow diagrams and user stories, as artifacts for the project and manage all project documentation on SharePoint.
• Conduct knowledge transfer sessions and provide support to development and quality assurance team for their efforts.
• Draft Sequence diagrams,BusinessProcess, Activity diagrams to elicitBusinessProcess management (BPM) through MS Visio in SDLC.
• Involved in creating gap analysis document, clearly identifying the data,businessprocess and work flows of the organization with respect tosalesforce.com implementation.
• Document and mange development ofSalesforceinstances to build a robust application to deliver the Worldwide Sales initiatives.
• Collaborate with the Quality Assurance team to review and approve test strategy, test cases and test scripts. Involved in the planning and execution of performance testing efforts.
• Perform Production Validation Testing for Front-end and Back-end systems and be involved with the planning and execution of User Acceptance Testing to evaluate the system performance.
• Manage change requests from the business, document and communicate them to ensure that the solution meets the business needs.
• UseBusinessProcess Modeling (BPM) life-cycle to define, model, analyze, improve and control new processes designed to improve the efficiency of the testing environment
• Assist program and project team in preparation of US-SOX 302/404 process mapping, data mapping and documentation for internal reporting.
• Develop extensive material to train end-users about the features and functionality of the application by describing navigation, usage and more.
• Conduct walkthrough and demo sessions of the final solution with the business stakeholders.
• Gather end users or customer feedback for the system/software built and conduct retrospective meetings for continuous improvement.
• Maximizing cyclical Scrum meetings through clear communication, staying in time-boxed Scrum ceremonies resulting in team focus, more time programming, as well as removing impediments
• Facilitate user story creation, release planning, backlog estimation, sprint planning meetings, stand-ups, retrospectives, and sprint reviews; trained clients on Scrum framework.
• Move teams toward the full Scrum framework and completing and delivering on time products; liaison for development team and the Product Owner.
• Work with the Product Owner to maintain backlog in Application Lifecycle Management (ALM).

Environment: Agile, Scrum, Waterfall, JIRA, Version One, Oracle Service Bus, SOAP UI, MS Access, MS Share Point, MS Visio, MS Project, MS Office Suite

Confidential - New York, NY

Business System Analyst

Responsibilities:

• Worked closely with cross-functional teams and with distributed system groups, including PMO, to capture financial advisory business requirements for FX and Trade analysis (SDLC)
• Facilitated UAT with the stakeholders and the business users and Delivered UAT
• Completed risk assessments, data flow mapping, flow charts, and definedSOXcontrols
• Risk Management - Initiated and maintained risk register, contributed to mitigation strategies for SEC/FINRA regulatory risk assessment; worked with Compliance team leads to identify risk mitigation, etc.
• Status Reporting - Facilitated for status meetings, including creation of agendas and recording of action items from meetings, received, consolidated, and produced status reports for business constituents and steering committee, etc. using MS Word & PowerPoint.
• Served cross functionally in various units in WealthManagementApplication processing and Authorizations.
• Followed the organizationbusinessprocess management (BPM) models to improve the wants and needs for the clients to improve processes continuously.
• Extensive experience in Sales Forecast viewing in Siebel CRM for sales promotion.
• Worked extensively on Business Requirements, Functional Specification, Data-Integration, Data Mapping, and Data Warehouse access using SQL and Crystal Reports, ETL process, use cases modeling (UML) using MS Office (Word, Excel, Access, Visio) and dashboards
• Designed ETL Process Models, Systems Diagram, Workflow, Activity Diagrams, Use Cases (UML) and Business Rules using MS Visio
• Maintained track record working within IB Financial Data related environments.
• Developed efficientSOXtest plans to validate the operating effectiveness of the general computer controls and IT entity level controls of the organization
• Creating BMR views for business reporting based on sales forecast data from Siebel CRM
• Worked closely with QA’s and Assisted Quality Management team to ensure that requirements documentation accurately translated into test plans and test cases, including Quality Assurance Verification and Validations
• Implemented Novell's SentinelSecurity Information & Event Managementsystem to provide "Dashboard" view of security event activity within for conducting its information security surveillance and correlating security related events
• Successfully coordinated System Integration Testing (SIT) and User Acceptance Testing (UAT)

Environment: Test Director, Telelogic Doors, Oracle, MS Access, Windows 2000, Requisite Pro, Clear Quest, Agile, MS Visio, MS Project Professional

Confidential

Software Developer

Responsibilities:

• Developed the Graphical User Interface (GUI), used for account management using Java AWT.
• Developed modules that handled the interaction between the GUI and the database. Implementation of the modules involved using WebLogic interface to communicate with the database on AS 400.
• Implemented data access, storage and validation routines on the database server using Procedural Language/Structured Query Language (PL/SQL).
• Responsibilities included coding, writing test plans, testing (Unit test, Integration test), load building, technical documentation, and implementing quality checks at each stage of the software development life cycle.

Environment: Java, J2EE, Oracle, AWT, testing, WebLogic.