SUMMARY

• Worked as a Business Analyst for over 7 yearsin domains such asEcommerce & Banking with an in - depth knowledge of underlying business models.
• Strong communicator and creative problem-solver skilled at analyzing business needs and transforming them into technical designs, applying technical skills and business knowledge to achieve sound results
• Expertise in planning and designing business processes and in formulating recommendations to improve and support business activities.
• Excellent understanding of Business Process Flow, Business Process Modeling and Structured Analysis.
• Highly proficient in working with users and stakeholders to Elicit requirements, analyze them and subsequently use design tools to model the requirements.
• Extensive E-Commerce and Interactive Web based system experience including Web marketing, web analytical tools and users/customer behavior analysis to analyze the users’ browser behavior.
• Experienced in different Software Development Life Cycle (SDLC) methodologies likeWaterfall,Scrum, Hybrid(Scrum-water-fall), and Agilewhich involved Test Driven Development (TDD), Acceptance Test Driven Development (ATDD).
• Involved in various projects of different size and scope in the Software Development Industry which involveddeveloping new software and enhancing an existing web application
• Experienced in analyzing and preparing Project Deliverables such as Business Requirement Document (BRD) and Use Cases.
• Visualized and modeled programs withUnified Modeling Languagessuch as use case diagrams, activity diagrams, sequence diagrams and flow-charts.
• Well versed ingathering and managing requirements with Elicitation techniquessuch as JAD sessions, Surveys, Focus groups, and Brainstorming
• PerformedAS IS and TO BEanalysis for documenting Business Requirements Document (BRD), which in turn helps in transforming to Functional Specifications Document (FSD).
• Organized and facilitated sprint planning, daily stand-up meetings, backlog grooming, release planning, retrospectives, demos and other Scrum-related meetings.
• Excellent Business writing skills inwritingBusiness Requirements Document (BRD), Use Case specifications, functional specifications,systems design specifications,software requirements specifications(SRS), Requirements Traceability Matrix(RTM),data dictionary, business continuity plan, and work flows.
• Havedocumented Request for Proposal(RFP), Request of Information (RFI)andService Level Agreements (SLA).
• Ability to create, understand, and run JQL query scripts and reports.
• Transformed client functional requirements into technical specifications during creation of projects and workflows and also worked in conjunction with developers to document appropriate use-cases, review workflow deliverables, assist with conducting testing protocols, and oversee the production release process for workflow and scheme components used within the JIRA environment.
• Liaise between IT and Business with expertise in system development processes and methodologies, including business analysis and design, requirement definition, testing (planning and test execution), and implementation.
• Excellent verbal, written and communication skills.
• Ability to share the team vision and achieve goals under deadlines.
• Excellent technical, analytical, problem-solving and leadership skills.
• Willingness to learn new concepts and ability to articulate alternative solutions and reasoning behind the alternatives.
• Able to communicate effectively with cross-functional teams, programmers, and technical staff at all levels.

TECHNICAL SKILLS

Operating Systems: Windows 98/NP/2000/XP, Mac OS X, Unix, Linux

Utility Tools: MS Office Suite, MS Visio, MS Project, Windows SharePoint Services

Testing Tools: Atlassian Jira, Atlassian Confluence, Quick Test Pro(QTP), HP Quality Center, IBM ClearQuest

Project Methodologies: Agile, SCRUM, Waterfall, Hybrid(SCRUM-Waterfall), RUP

Requirement Tools: Atlassian Jira, Atlassian Confluence, HP ClearQuest, CA Rally

Scripting: SQL, JQL, UML, HTML, XML, JSON

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

• Interacted with stakeholders to understand scope of the project and gathered and documented the requirements by conducting one on one meeting with stakeholders.
• Translated business requirements into data and process models, and developed data models, data flow diagrams and entity relationship diagrams.
• Defined processes and wrote user stories to build a new system by adopting Scrum-Agile Software Development Methodology throughout project lifecycle to satisfy the business needs.
• Have been part of initial JAD sessions to map out functional specifications and business requirements of the Confidential .com rewrite in multiple functionalities involving Homepage, Browse, Checkout and Order placement.
• Created requirement tractability matrix document to capture all the requirements prioritize and to differentiate with different modules and different parts of the application.
• As a team, we created Functional Specification Document(FSD) and Business Requirement Documents(BRD) for Browse & Search functionality.
• As Confidential .com is a Responsive designed application, we were part of evaluation and extracting requirements and design specific to Mobile Application.
• I have been part of writing requirements for Bridal Kiosk and have been part of design analysis for Bridal Kiosk.
• I have been part of providing inventory management API for all Confidential Kiosks.
• Documented technical designs, tracked requirement deliverables, and assisted in preparation of use-case tests.
• Created multiple projects for Browse & Search functionality, converted Business Requirements to Backlog containing Epics, Stories and Tasks as needed.
• Worked with multiple team members to groom stories for Backlog and plan for future Sprints so they can be developed in an orderly fashion.
• Took an unofficial role of Scrum master and took care of multiple Agile meetings like Backlog Grooming, Sprint Planning, Daily Standup, Sprint Retrospective, Sprint Demos for our 2 weeks sprints.
• Was part of Release planning, Release support and Business communication for our monthly releases.
• Held Focus Groups and Brainstorming sessions to add new requirements, converted them to user studies and added them to backlog.
• Worked with the Development and QA team in creating a demo website for UAT (User Acceptance Testing).
• Created UAT test scenarios and test cases and coordinated UAT (User Acceptance Testing).
• I have been part of BCS ( Confidential .com stability project) where we worked on the different stories related to old Confidential .com platform.
• I was part of documenting solution designs and technical requirements during the development and implementation of JIRA Workflows.
• Managed and tracked status of requirements throughout the project lifecycle; updates and refinements as necessary.
• I have provided Jira reports to CIO and all the business representatives.

Confidential

Business Analyst

Responsibilities:

• Gathered the functional and business requirements by conducting JAD sessions and participatory Design Sessions involving major leads from the Technical Department.
• Gathered business, system, and functional requirements by conducting detailed interviews with business users, stakeholders, and Subject Matter Experts (SME’s). Defined the scope of the project, financial projections and Cost/benefit analysis.
• Interacted with on-shore and off-shore development team on daily basis.
• Developed Use Cases using UML for new product functionality after conducting requirements elaboration sessions with client teams.
• Documented the Requirement Traceability Matrix for tracing the Test Cases and requirements related to them.
• Held post-launch review meetings to revisit project strengths and liabilities, and to build out better processes for future projects. Team building, and wrap-up continued up to this point.
• Worked with the testing team to analyze the test results of the application. Participated in User Acceptance Testing.
• Managed the approved change request when and as they occur by regulating the flow of requested changes.
• Interacted with the developers on resolving the reported bugs and various technical issues.
• Assisted project team in the execution of formal testing scripts and oversees approval for user acceptance plans.
• Facilitated regular review meetings to ensure that project was implemented within the specification of contract.
• Worked with internal product management teams to include particular functionality in the product release cycle. Ensure that the product and the client were in agreement with the requirements.
• Assisted user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation was in place.

Confidential

Business Analyst

Responsibilities:

• Requirement gathering by fixing up stake holder meetings and end user meetings for requirement elicitation
• Gathered the functional and business requirements by conducting JAD sessions and participatory Design Sessions involving major leads from the Technical Department.
• Identified and developed Use Cases from the business and systems requirements. Documented high level and detailed Use Cases to include all the functionalities of the new system.
• Assisted the Project Manager in preparing the Project Development Plans. Also helped in identifying and tracking Project Issues and Risks.
• Assisted the project manager in preparing the project schedules, milestone tracking, and resource allocation using MS Project.
• Able to serve as an exceptional liaison between the functional and technical team by demonstrating good communication skills.
• Analyzed the requirements, extracted, discussed, and refined business requirements from business users and team members.
• Organizing weekly Project Status and Task Review meetings
• Creating PowerPoint presentations and project updates using MS Project for management review
• Responsible for giving Training & Support (Knowledge Transfer) sessions of the project to the Production Support Team.
• Prepared the Requirement Traceability Matrix and ownership of the same.
• Created Functional Requirements document by converting business requirements in to use cases, workflow diagrams and wireframes.
• Identified opportunities to use customer data to develop customer strategies and improve business performance.

Confidential

Business Analyst

Responsibilities:

• Interacted with the executives and software development team to liaison the business requirements to ensure that the proposed upgraded application complies with the business requirements.
• Researched on the As-Is process and documented it from the scratch.
• Provided design solutions for the To-Be process to the clients.
• Assisted the project manager in preparing the project schedules, milestone tracking, and resource allocation using MS Project.
• Helped to create functional requirements document and traceability matrix for the project.
• Managed Coordination between the functional team and technical team.
• Collaborated with the QA team to ensure adequate testing on software, maintained quality procedures, and ensured that appropriate documentation is in place.
• I have to monitor and measure the effectiveness of processes to ensure consistent value delivery.

Confidential

Jr. Business Analyst

Responsibilities:

• Understand the business logic on how CashPro works, how the payments are to be done, what logic is followed, and how the redesign for the website is being done.
• Responsible with helping write requirements with the help of Lead BAs and partially responsible for versioning of the requirements
• Responsible for creating BRDs and documentation with the help of developers and Lead BAs as part of Sprint work.
• Help Create Use Cases and Test Cases. Have also helped out with executing some of the Test Cases.
• Helped Lead BAs Ensured traceability of test cases to requirements.
• Documented software defects using bug tracking system and reported defects involving program functionality, output, online screen and content to software developers.
• Met with teams weekly in meetings for planning purposes and change requests.
• Helped Scrum master manage and track status of requirements throughout the project lifecycle.