SUMMARY

• Accomplished, achievement driven and result oriented Business Analyst /Project Manager having 10 + years of Capital market experience. Worked in Front Office systems, Regulatory Reporting and Reconciliations wif leading firms such as Confidential .
• Associated wif development & support of systems and solutions for leading Investment Banks & Insurance companies in Confidential .
• Worked as an SME in Investment Banking Operations and lead Business Analyst in IT
• Posses strong noledge in Capital markets
• In depth noledge of Equity Trade Life Cycle, Trade processing, Regulatory reporting and Reconciliation
• Excellent in creating and maintaining project artifacts such as Business Requirements Document (BRD), Functional Requirements Specification (FRS), System Requirement Specifications (SRS), Use Case Specifications and Requirements Traceability Matrix (RTM), process flow diagrams, screen mockups, screen prototypes, user - interface(UI) designs, and user manuals
• Strong leadership and managerial skills wif proven ability to manage, lead, delegate and mentor team members
• Excellent written and communication skills wif ability to gather create and transform business requirements into functional requirements.
• Knowledge of Software Development Life Cycle (SDLC) and development methodologies like Waterfall and Agile
• Exceptionally good team player who can work independently as well wif minimal supervision
• Sound noledge of MS Office, Visio, Project and working noledge of SharePoint, JIRA and HP-ALM

PROFESSIONAL EXPERIENCE

Confidential

Sr. Business Analyst and Project Manager

Responsibilities:

• Created and maintained artifacts such as BRD, FSD, RTM, data flow diagrams and process flow diagrams.
• Managed a team of young and dynamic Business Analysts and developers
• Taking ownership of data dictionary, data analysis, data mapping and data conversion of data from source systems to ETL.
• Build Test Cases & test scenarios and debugged the issues & tracked test results and bugs on HP-ALM, Jira.
• Prepared test plans and strategies for System Integration Testing, Regression Testing and User Acceptance Testing.
• Acted as a liaison between the client & development team.
• Represented Weekly Status Report calls and Governance meetings.
• Manage the scope and requirements throughout the project lifecycle development phases.
• Prepared and monitored the resource allocation plan to evenly distribute the work load.
• Participated in the demand prioritization calls wif the clients to pick up monthly JIRA tickets.
• Ensure the timely and successful completion of Project Audit as per CMMi standards.
• Initiated and implemented Agile (scrum) methodology in a project.
• Secured recurring business from the client amounting to for upwards of 2 mm annually.

Confidential

Sr Product Consultant

Responsibilities:

• Created and maintained artifacts such as Functional Specification Document (FSD), data flow diagrams, process flow diagrams, screen prototypes, wireframes (screen mockups), and user-interface designs.
• Prepared and took the ownership to maintain the Roadmap for the development of the product for Wealth Management.
• Conducted research and market survey to prepare the baseline for the Products initial development.
• Created process flow and business rules and translated business requirements into functional specifications using Use Case and Sequence diagrams.
• Performed various presales activities like demos, walkthroughs and proof of concept(POC) sessions.
• Participated in various RFP/RFI’s.
• Closed the deal to the tune of approx $ 3-4 mm by participating in the presales process.
• Worked on various Compliance and Regulatory Reports of different geographies like Middle Confidential, Confidential, Confidential .

Confidential

Business Analyst

Responsibilities:

• Prepared Business Requirement Documents and Functional Requirement Specification documents by conducting various interactive sessions wif the business users.
• Conducted Gap study to bring out the difference between client’s requirement and the base product to identify the scope for customization.
• Provided implementation support and training to end-users.
• Managed a team of QA
• Prepared the release notes to be part of the release package and maintained separate environment for QA team.

Confidential

Asset Service Desk Officer

Responsibilities:

• In house marketing of various banking products (savings, current, demat, loan against shares, car loans, personal loans, home loans).
• Solving various issues of the customer related to car loans, home loans, personal loans, mileage (OD on cars).
• Customer retention.
• Attending customers on the phone for balance enquiry in their account (savings, current, demat, loan against shares, car loans, personal loans, home loans).
• Coordinating wif the logistics department for deliveries and pickup of cash.
• Taking cheque book request, demand drafts request, hot listing of lost debit cards.
• Cross selling of all the banking products.
• Preparing various reports for audit purpose.
• Time Management
• TEMPEffective Communication
• Project Management
• Agile Methodologies
• Recipient of Best Employee of the month - Confidential .
• Recipient of Mystery Shopping Knowledge Quiz award (twice) - Confidential .
• Appreciated by Wipro on various Cultural program organized among various team.
• Received ‘Inspiring Performance’ award from Wipro management.