SUMMARY:

• Business Analyst with 7+ year’s industry experience in business data modeling, software requirement analysis, process modeling, process flow and quality assurance skills using different methodologies, mainly OOA, OOAD and UML.
• Experience in business analysis and execution of all steps in the system development lifecycle in conjunction with implementation ofPeopleSoftor other system functionality
• Organized many Joint Application Developments (JAD) sessions and Joint Requirement Planning sessions (JRP), walkthrough, Interviews, Workshops and Rapid Application Development (RAD)
• Proficient in creating Risk Analysis documents, Risk Management Plan, User Requirement Specification, Functional Requirement Specification and Business Process Flows.
• Proficient in using UML in behavioral, structural and architectural modeling - in creating Use Case, State, Activity, Class and Sequence diagrams using Rational Rose.
• Proficient in Excel, Access, PeopleSoft, Visio, Word, PowerPoint, familiar with SQL and Toad
• Experienced in complete AGILE, RUP, SDLC, Client /server architecture providing a well-balanced understanding of business relationships, business requirements, worked for financial and technical solutions and help the team at all levels until final product release.
• Experienced in creating Data Flow Diagrams, Use Cases, Use Case Diagrams, Activity diagrams, Entity Relationship Diagrams
• Defined business and technical requirements, performed project management for a couple of business acquisitions. Automated the hiring process, benefits and payroll conversion processes for 14,000 new employees into the PeopleSoft HRMS and PeopleSoft Payroll systems.
• Strong knowledge of financial industry including investment banking, healthcare industry including HIPAA with emphasis on business requirements and functional requirements.
• Extensive knowledge of all phases of the software development life cycle (SDLC) and the iterative Rational Unified Process (RUP).
• Comprehensive knowledge of and solid experience in SDLC Methodologies, MSF,RUP, Waterfall, RAD, and XP
• Good Knowledge of Unified Modelling Language (UML), Class Diagrams, Use Case Diagrams, Activity Diagrams, Sequence Diagrams.
• Used Microsoft Visio for Business Process Modeling and Data flow diagrams.
• Working as PeopleSoft BA consultant with client for implementation. Evaluated client's current PeopleSoft customization and presented the 9.1 features.
• Used ER win 4.0 to capture data by creating Entity-Relationship and Use Case diagrams.
• Worked with Rational Suite of tools to create requirements documents (Requisite Pro), visual data models (Rose), manage and track defects (Clear Quest).
• Well-versed in project management tool (MS Project) for status reporting, planning and resource allocation.
• Successful as a team player to work in conjunction with other DBA’s, testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in Projects especially with Test Director.
• Expertise in Analysis of Problem Severity, Defect tracking and reporting system.
• Strong communication, problem solving, organizational, interpersonal, and presentation skills.

TECHNICAL SKILLS

Business Tools: Rational Suite (Requisite Pro, Rose, Clear Quest, Clear Case), MS Visio, MS Project, MS Access, MS Office Suite, Visual Paradigm, Doors Erwin Data Modeler, Business Object (Crystal Reports)

Business Skills: Business Definition Requirements, Business Process Analysis, Gap Analysis, Use Case Modeling & Analysis, Business Environment and Market Research Analysis

Methodologies: RUP, OOAD, UML & Business/Data Modeling

Testing Tools: Win Runner, Load Runner, Test Director, Quick Test Pro, PR Tracker

Operating Systems: Windows, Mac OS X, DOS, UNIX, Linux

Databases: Oracle, SQL Server, MS SQL Server, DB2

Languages: UML, C, C++, HTML, Java, SQL, PL/SQL, ASP.NET

PROFESSIONAL EXPERIENCE:

Confidential - McLean, VA

Sr. Business Analyst

Responsibilities:

• Support requirements triage in MQC to select release specific requirements - identify relationships and dependencies between requirements, estimate technical effort and perform Impact Analysis.
• Facilitated JAD sessions and design meetings with the Stakeholders, SME’s and Leads of Interfaces.
• Performed requirements modeling and develop analysis diagrams, activity diagrams, sequence diagrams, state diagrams, data models, and use-case realizations using RUP tools in Agile.
• Led the in-house timekeeping system integration testing for release 2 of PeopleSoft My HR project, which involved converting the timekeeping and payroll systems
• Defined requirements to automate the daily imports from PeopleSoft into the Phoenix system.
• Worked with PeopleSoft administrators to define the different security groups needed for different roles.
• Customized Accounts Payable (A/P) pay-cycle process to create a lights out pay-cycle. Modifications required the integration of PeopleSoft Accounts Payable with Control-M scheduler.
• Strong experience in Reverse Engineering the legacy systems and documenting thebusinesswith flow diagrams using JIRA, IBM Rational Rose and MicrosoftVisio.
• Conveys business requirements to technical teams using tools such as Visio process flows, data samples, and functional requirement documents
• Resolved issues with check printing, Crystal Reports, positive payment and Accounts Payable voucher matching functionality.
• Bring outsourced Oracle E-Business Suite support in-house, improve business processes.
• Customize and extend the Oracle E-Business Suite using flexfields, Forms Personalization, Oracle 12g PL/SQL and SQL*Plus scripts
• Designed new Business Intelligence (BI) system using Oracle Discoverer 12g to provide reporting under Oracle Applications.
• Led the development of a training program to train users on a custom web application and a Cognos ad-hoc reporting environment.
• Reviewed requirements and answered questions from off-shore testing groups to test key functionality changes with the upgrade.
• Identify legacy PeopleSoft queries for re-creation within Workday for support of internal/external customer processes
• Worked closely with the vendor to define work rules for different types of exempt and non-exempt employees.
• Prepared Business Object / Business Process Models that included modeling of all the activities of business from conceptual to procedural level.
• Gathered requirements to build an interface that loads employee demographic and PeopleSoft specific data directly from the HR system. Employee data appears in the Workforce Timekeeper application within 20 minutes.
• Created customized report using OLAP Tools such as Crystal Report for business use
• Met with the internal training team to review functional changes for their preparation of web-based training for regular employees and managers approving timesheets.
• Produced metrics which provide management insight into the requirements process, to include, status, size, volatility, quality, effort, etc. - Visio, Rational Tools, Traceability Matrixes.
• Performed after Action/Post Milestone Reviews and quality reviews to ensure that developed software products met the business needs and are in compliance with RUP and CMMi3.

Environment: Windows, Oracle, PL/SQL, MS-Project, MS-Office Suite, MS Visio, Rational Requisite Pro, Clear Case, Clear Quest, MS Visual Source Safe, Test Director 7.6, Quick Test Pro (QTP)

Confidential, Indianapolis, IN

Business Analyst

Responsibilities:

• Involved understanding the current business process, defining scope of the project along with position statement.
• Met with users and stakeholders to understand the problem domain, gathered customer requirements through surveys, interviews (group and one-on-one) along with JAD sessions.
• Created business use case, functional (FRS) and technical specifications for trading system.
• Interacted with Cash Management Division and Compliance Office to review the AML (Anti Money Laundering) requirements and provide Positive Pay service to reduce check fraud
• Executed treasury products as options, swaps, futures, forwards, swaps and debts.
• Thorough knowledge of treasury operations Match Funding, Fund Transfer Pricing, FATCA reporting.
• Assist Director of Treasury and Cash Management with corporate credit card maintenance and fraud detection
• Helped document the rational and requirements behind the XML architecture that encompasses data origination, secondary market and servicing data for implementing MISMO standards
• Applied Unified Modeling Language (UML) methodology to create use case diagrams and sequence diagrams in Rational Rose.
• Implemented a daily cash reconciliation process, which saved 264+ man hours per month collectively for the Accounting andTreasurydepartments.
• Created use-case scenarios and storyboards in MS Word and MS PowerPoint for better visualization of the application.
• Worked with the Remediation team to identify and analyze the ISA (Information Security Administration) functions to check for compliance and open CAP (Corrective Action Plan), RA (Risk Acceptance) or RE (Risk Exception) for AML (Anti Money Laundering), Bank of America Bond trading and Fraud prevention applications.
• Tested Trade Cycle (Front end) for Equities, Fixed Income, Bonds, Treasuries and Credit Derivatives to verify the alerts at different stages of a trade.
• This module included Online Bill Payments, Transfers, Online Bank Statements & Check Images, email & Wireless Alerts
• Interacted with Cash Management Division and Compliance Office to review the AML (Anti Money Laundering) requirements and provide Positive Pay service to reduce check fraud
• Used the Datastage Designer to develop processes for extracting, cleansing, transforms, integrating and loading data into data warehouse database.
• Developed Systems Specifications document to define the impact of the new requirements on the existing system. Wrote Test Cases in Mercury Quality center that would test various Test scenarios.
• Involved in performance measurement of ongoing data collection to determine if a program is implementing activities and achieving objectives.
• Resolved issues and improvised the process to ensure a stable and accurate solution.
• Performed cost-benefit analysis, generated reports for analyzing various investments and their profitability and also for analyzing various lost opportunities due to time delay in investing.
• Working with the architect, developers on business and technical issues, helping in designing of the system; and testers to ensure all requirements are correctly translated.
• Updated and modified progress and resources allocation in MS project for the team.
• Suggested process and product improvements for the application.
• Created test plans, scripts and facilitated user acceptance testing.
• Performed manual front-end testing to check all functionalities of different modules.
• Helped in deployment of portal a venue for the on-line trading application a collaboration bundle solution.
• Identified areas of risks, assessment, monitoring, having security and audit controls in place.
• Ensured that the application met user and management expectations.

Environment: Jira, SQL Server, HP Quality Center, UML, Informatica, Cognos, MS Office Suite (Word, Excel, Power Point, Access, Visio), SharePoint

Capital One, Richmond, VA

Business Analyst

Responsibilities:

• Liaison between the client and development team to support the client’s data analysis and reporting needs.
• Proficient in discussing and defining project, Gap Analysis with the clients from both a business and technical perspective.
• Provide current market, economic and technical information and updates as well as external changes impacting trading activities to customers.
• Used Visio to create workflow diagrams. Created and documented use cases.
• Gather requirements for the listed options risk management system, specifically for index options risk management spreadsheet. Defining requirements for product control and risk management end of day feeds.
• Successfully upgraded PeopleSoft HRMS customized online benefits pages and all benefits, and training related SQR from release 8.3 to release 8.9.
• Involved in gathering, analyzing business rules, and documenting business requirements, functional requirements and data specifications for Business Objects Universes and Reports.
• Responsible for the overall strategy, set-up and daily administration ofPeopleSoftSecurity v8.8x in all production and non-production environments.
• Worked on the Business Objects Data Insight to analyze and monitor the claims reports.
• Design and develop ad-hoc reporting system using Oracle Discoverer.
• Wrote functional requirements and non-functional requirements based upon the approved business requirements by following UML processes and standard procedures for developing use cases, use case diagrams, and other supporting documentation.
• Performed daily backups ofPeopleSoftSecurity using Data Mover scripts and performed daily profile and system audits to maintain clean environments.
• Engaged in analyzing requirements, identifying various individual logical components, expressing the system design through UML diagrams.
• Worked on Rational Rose to develop the use cases, class diagrams and sequence diagrams.
• Worked on Requirement Change Management System in Rational Requisite Pro.
• Perform GAP Analysis and outline current and future state inVisiodiagram.
• Setting up document hierarchy and standards to define different level of requirement using Rational Requisite Pro.
• Manage Scope and change throughout the SDLC process of the product.
• Analyzed existing data and used tools available to successfully forecast the pricing models.
• Responsible for addressing, diagnosing, and resolving issues that arise on a day to day basis for the team. Also responsible for documenting the causes, analysis and final resolution to the issues/errors.
• Identified areas of risk exposure and loss techniques adopted.
• Developed detailed auditing and reporting of the current status and history of all components related to a product.
• Translated customer/clients’ needs into new features and new services.
• Develop process improvement projects by gathering and analyzing data.
• Define Key Process Areas for different Projects.

Environment: Rational Suite (Rose, Requisite Pro), Rational Unified Process (RUP), Windows, Oracle, PL/SQL, MS-Project, MS-Office Suite, MS Visio, MS Word, MS Excel

Confidential, Indianapolis, IN

Business Analyst

Responsibilities:

• Involved in interactions with Subject Matter Expert, Project Manager, Developers, and the end-users in more than one JAD sessions. MS Project proved useful in coordinating activities with project manager and various other teams.
• Gathered product requirements in order to describe the business needs in terms of the main deliverables or products that are created.
• Talked to the end users to create the process requirements and to proper explain to the design and development team the flow of future data modules.
• Modeled the information and then came up with the requirements prioritization. Eliminated false requirements by screening out multiple versions of user input. Final prioritization was based on both, product and process requirements.
• Participated in Coordination of JAD session with system analysts, development team, project manager for application development and Pre-validation specifications.
• Provided clear and concise documentation regarding requirements management plans, functional requirements, supplemental requirements, test plans and test cases.
• Created Use Cases documents and Use Case diagrams using Rational Rose.
• Kept a watchful eye on the changes along with maintaining a constant communication with the developers.
• Created, executed and translated Manual Test Cases and scenarios into Automated Test Scripts in order to validate the functional requirements using Mercury Test Suite.
• Planned and managed testing strategies through all phases of the software development, test and revision cycles in the Mercury Test Director.

Environment: Rational Suite (Rose, Requisite Pro), Rational Unified Process (RUP), UNIX, UML, Win Runner, Test Director (Mercury Interactive), Java, SQL, C++, .Net

Confidential, Miami, FL

Business Analyst

Responsibilities:

• Performed requirement gathering & analysis by actively soliciting, analyzing and negotiating customer requirements and prepared the requirements specification document for the application using MS Word.
• Identified opportunities for business process improvement through various meetings with business users and developers and initiated efforts to make improvements.
• Developed the project plan with assistance from the management, and included provisions for project scope changes and issues and initiated efforts to make improvements.
• Lead multiple project teams of technical professionals through all phases of the SDLC using technologies including Oracle, Erwin, Data Stage, Data Warehousing, Websphere and Cognos.
• Conducted project kick off meetings with team members to explain roles / responsibilities, relationships with other groups, deliverables, timelines, assignments and status reporting.
• Created RUP activity diagrams and sequence diagrams to analyze the requirements and recommend solutions.
• Involved in the Business Objects Administration like CMC and CMS maintenance & security issues.
• Prepared scenarios, Use Cases & UML State Diagram for scenarios using Rational Rose.
• Prepare presentation slides in MS Project, which was extensively used in different JAD sessions and to track progress.
• Assisted the technical team in translating application functionality into application architecture.
• Participated in the bug review meetings, updated requirement document as per business user feedback and changes in the functionality of the application.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Organized meetings to discuss outstanding issues with QA and developers.
• Wrote test scripts for User Acceptance Testing (UAT).

Environment: Rational Suite (Rose, Requisite Pro), Rational Unified Process (RUP), Windows, LINUX,, UNIX, MS-Project, MS-Office Suite, MS Visio, UML, Mercury, WinRunner, Test Director