SUMMARY

• Over 8+ years of comprehensive experience as a Business Analyst in Pharmaceutical and Health Care organizations.
• Hands - on experience in eliciting and documenting Business Requirements, developing Use Cases as inspired by interactions with relevant stakeholders.
• In-depth knowledge of Rational Unified Process (RUP) Methodology, Use Cases, Software Development Life Cycle (SDLC) Processes, Object Oriented Analysis and Design (OOA/D).
• Worked with Rational Suite of tools to create requirements documents (Requisite Pro), visual data models (Rose), manage and track defects (Clear Quest).
• Competent in Creating Unified Modeling Language (UML) Diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams, Navigational Flows, Story Boards, UI Specifications and Sequence Diagrams.
• Executed Business Analysis & Supply Chain Methodologies and Iterative Software Development Life Cycle (SDLC) especially in relation to all the phases of Enterprise Resource Planning (ERP), Rational Unified Process (RUP), and Agile Processes (SCRUM).
• Functional experience with Use Case modeling (UML), Business Process Modeling, Data Modeling, Change Management, Technical Training, Software Development methodologies, QA testing, and Systems Testing of client-server and web-based systems.
• Experienced in Designing, Creating and maintaining the Universes, Business Object Reports, WEBI Reports and Domains (Security, Universe, and Document) in Business Objects.
• Results-oriented Joint Application Development (JAD) Facilitator and meetings coordinator with excellent interpersonal skills.
• Strong Experience in Test Plans Development, Test Conditions, Test Cases, Test Data Creation and analysis.
• Experienced in conducting GAP analysis, User Acceptance Testing (UAT), SWOT Analysis, Risk Analysis, Mitigation Plan, Cost Benefit Analysis and ROI Analysis.
• Well versed in preparing Test Strategies, Test Plans, Test Cases, Test Scripts, Defect Reports using HP Quality Centre and other testing tools.
• Proficiency in preparing Requirement Traceability Matrix and Project Change Requests.
• Experience in conducting User Acceptance Testing (UAT), Black Box Testing and Unit Testing.
• Expert in conducting Requirement Gathering Sessions, Feasibility, Impact Analysis, Cost and Benefit
• Analysis, User Acceptance Testing (UAT) and Risk Analysis.
• Tracked, prioritized and documented bugs, defects, failures and eliminated redundancies.

TECHNICAL SKILLS

Tools: MS Project, MS Office, Visio

BI Tools: Tableau, Eclipse.

Requirements and documents tools: Rational Requisite-Pro, Rational Clear-Quest

Business modelling tools: Rational Rose, Rational Requisite Pro, Microsoft Visio

Process Tools: Splunk, Tealeaf

Testing tools: Win-Runner, Load-Runner, Quick Test Pro, HP ALM

Database: SQL, MySQL, PL/SQL

Application/Web servers/OS: WebLogic8.1.6, DOS, Windows 10/8/7/vista/XP

Methodologies: Agile, RUP, UML, SDLC, Waterfall.

PROFESSIONAL EXPERIENCE

Sr. Business Analyst

Confidential - Albany, NY

Responsibilities:

• Coordinated SAP entry structure procedures for workflow processes with the IT department.
• Independently prepared Business and System specifications for RFID tag.
• Followed a structured approach to organize requirements into logical groupings of essential business process, permissions, information needs, and critical requirements for SharePoint coordination.
• Created and maintained the Requirement Traceability Matrix between the requirements and other products such as (Epics, Use Cases, Design documents and Test plans). Responsible for project documentation and served as a liaison between the business team and the project team by assisting in identifying, understanding, and documenting their business needs.
• Conducted interviews with internal users to generate As Is process flow and prepared the detailed work flow diagram based on the proposed modifications in Enterprise Architect.
• Coordinated requirements to refine Star PC requirements, drafted Business Requirement Document, and Functional Requirement Document.
• Created Use Case Models, Wireframes & Mock-ups, Analysis Models, Design Models, Use Case Diagrams, Behavior Diagrams (sequence diagrams, activity diagrams) based on UML methodology Involved in version control and defect tracking activities using Rational Clear Case and Rational Clear Quest.
• Utilized HL7 guidelines create specifications, assist with unit testing, and perform integrated testing for messaging between the state Departments of Health and the location office.

Environment: MS Word, MS Excel, MS Project, Dynamics CRM, SharePoint, Oracle Master Data Management, UNIX, MySQL, Data Warehousing, UML, RUP, SDLC, HP Quality Center

Business Analyst

Confidential - Louisville, KY

Responsibilities:

• Skilled in analyzing and documenting business requirements and system functional specifications including Use Cases
• Created Use Case Diagrams, Activity Diagrams, and Sequence Diagrams using MS Visio
• Coordinated with QA team to create the test approach and determined test needs, test environment, testdata, resources, and limitations
• Worked on gathering requirements for HIPPA (Health Insurance Portability and Accountability Act) EDI (Electronic Data Interchange) Transactions 834, 835, 837 (I and P), 270, 271, 997 and 999 in various phases of implementation.
• Worked on systems testing, Integration testing, and software quality standards, training, documentation, and implementation in a business environment
• Assisted in obtaining technical and analytical guidance to the project team
• Comprehensive experience in project management best practices, processes & methodologies including Waterfall, and Agile.
• Profound skills in implementing Business Process Procedure (BPP), Use Case Specifications, Functional Specifications (FRD), Systems Design Specification
• While using SQL queries to perform research, gather data and identify solutions, performed several types of analysis related to business as well as systems enhancement
• Worked on SWOT analysis to check the compatibility of the existing system infrastructure with the new business requirements
• Used the requirements traceability matrix (RTM) to trace requirements throughout the development process

Environment: MS Office Suite, MS Visio, Windows, Business Objects, Oracle, SQL Server, PL/SQLXML,.NET, ASP.NET,Java Scripts.Provider Portal.

Quality Analyst

Confidential

Responsibilities:

• Gathered business requirements through interviews, surveys, and observing from account managers and UI (User Interface) of the existing Broker Portal system.
• Interacted with fixed income business heads to finalize the Business Requirements for the Risk Management process.
• Extensive Analysis done on KPIs using Advanced Excel like Pivot Tables, V Lookups and Functions. Also Created Reports and Dashboard for Senior Management.
• Credit Risk management of the existing portfolio of international and local corporate clients. Prepared credit approval packages reports for corporate clients, which involved in depth risk analysis, industry trends, financial analysis and forecasting for local customers.
• Design methodology around the RUP (Rational Unified Process). Prepared High Level Logical Data Models and BRD.
• Designed Use Cases, Use Case diagrams, Class diagrams, Activity diagrams, Sequence diagrams in UML methodology using VISIO.
• Conducted workflow, process diagram and gap analysis to derive requirements for existing systems enhancements and use case, AS IS -TO BE diagrams using MS Visio.

Environment: Agile-Scrum, Windows7, Oracle SQL Server, Microsoft Office, UML, MS Visio 2010

Business Analyst

Confidential

Responsibilities:

• Support team members and others when additional analytics are required.
• Perform Medicare Part C/D and Medicare-Medicaid Plan Required Reporting.
• Interpret and analyzes Medicare Part C/D and MMP Required Reporting Technical Specifications.
• Support/assist with Molina's Fraud, Waste and Abuse programs, Annual Call Letter, HIPAA incident investigation, Training, Duals Demonstration and other Health Plan program readiness
• Extract and upload information including large data sets from various systems using oracle database
• Executed SQL queries to manipulate the database and provide management the data needed
• Assist in preparation of reports produced regularly to support executive decision-making.
• Research and analyze report results identifying opportunities and trends.
• Consolidate data from multiple sources using industry based tools or manually be able to process data effectively using Microsoft Excel.

Environment: Oracle SQL database 11ge,Windows 7, Microsoft Excel, Access, MDMS, MS project