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Business Operation Analyst Resume

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SUMMARY:

  • Meticulous and detail oriented QA professional with through experience in full system test life cycle experience, including designing, developing and implementing test plans, test cases and test processes.
  • Multifaceted experience in software testing across different SDLC models like water fall, v - model and Agile. 13 years of industry experience in working as a Tester, Individual contributor and Lead roles.
  • Experience with manual quality assurance testing procedures
  • Expertise in defining and developing test plans and test cases by analyzing business/technical requirements, system design documents and use case documents.
  • Expertise in developing test scenarios, test data, test execution, Preparing RTM, creating bug documentation, and reporting test summary.
  • Worked extensively on all Testing Life Cycle
  • Good understanding of structured query language databases
  • Remarkable ability to meet strict deadlines
  • Effective oral and written communications skills
  • Self-starter with strong work ethic and skills in time management, client relationship and ability to adapt and learn new things quickly.

EXPERTISE AREA:

Manual Testing

Test Management, Test Planning and Test Execution

Defect Management and Tracking

Functional/System Integration/Regression Testing and User Acceptance Testing

Performance Testing

Exploratory Testing

Agile Model Testing

Test case preparation/ review/execution

Resource Planning, Recruiting and Knowledge Transfer

Client Coordination

SKILLS AND TOOLS:

Methodologies: Agile, Waterfall and V model

Domain Experiance: Banking, Telecom, Supply Chain Management, Healthcare, E-learning

Test Management Tools: Quality Center, RPM, i Synergy

Operating Systems: Windows, Mac OS

Accessibility Tools: JAWS

Automation Tools: Selenium (Conceptual knowledge)

PROFESSIONAL EXPERIENCE:

Confidential

Business operation Analyst

Responsibilities:

  • I was new to this business operations role and getting the transition from PMs, Delivery managers and Account managers and make it understandable and start working on that.
  • My responsibilities include create/update/delete Account related information and prepare reports in lotus tools work sheets and spread sheets.

Confidential

Individual Contributor (Testing)

Responsibilities:

  • Test case Preparation/Execution/review
  • Overall responsibility user registration modules
  • Defect reporting and tracking in QC
  • Co - ordination with Onsite

Confidential

Sr Tester

Responsibilities:

  • Test Assessment, Regression Test execution
  • Performed back end regression testing by writing SQL statements to review the returned data to ensure that the correct data was retrieved.
  • Defect Management/tracking and Co - ordination with Onsite
  • Preparing reports on daily/weekly/monthly basis for Managements

Confidential

Individual Contributor (Testing)

Responsibilities:

  • Test Assessment, Test case execution
  • Defect Management
  • Preparing status reports on daily/weekly/monthly basis for the Clients

Confidential

Sr Tester

Responsibilities:

  • Test case Preparation/Execution/review
  • Customer interaction and coordination of onsite/offshore activities
  • Responsible for Test case walk through, defect calls and status calls
  • Defect reporting and tracking in QC
  • Efficiently handled entire Bug Tracking process, which includes verifying, closing and reporting them, using Bug Tracking Tool.
  • Coordinated with technical leads to determine when fixes be promoted to test environments.

Confidential

Individual Contributor (Testing)

Responsibilities:

  • Test case Preparation/Execution/review
  • Responsible for Test case walk through and defect status calls
  • Defect reporting and tracking in QC

Confidential

Test Lead

Responsibilities:

  • Overall responsibility of offshore test team and deliverables
  • Work Allocation, Test case Preparation/Execution/review
  • Team coordination, mentoring and team building
  • Responsible for Test case walk through and defect status calls
  • Worked in all phases testing like Smoke, Sanity Integration, System, Business Functionality and Regression, Exploratory Testing of the application.
  • Comprehensively handled QA process in an Agile environment along with releases on demand for critical deliveries.
  • Defect Management and tracking in QC
  • Preparing status reports on daily/weekly/monthly basis for the Managements
  • Communicating with the client in understanding the requirements
  • Responsible for the timely delivery of different milestones
  • Act as the single point of contact between Onsite and Offshore (Developers/Testers)
  • Recruiting and Training the Team

Confidential

Test Lead

Responsibilities:

  • Overall responsibility of offshore test team and deliverables
  • Requirements gathering, Resource allocation, Effort estimation
  • Work Allocation, Test case Preparation/Execution/review
  • Team coordination, mentoring/team building, Recruiting and Training the Team
  • Responsible for Test case walk through and defect status calls
  • Test Management Activities using RPM
  • Communicating with the client in understanding the requirements
  • Act as the single point of contact between Onsite and Offshore (Developers/Testers)
  • Reviewed the Business Requirement Documents (BRD) and System Requirement Specification (SRS) and developed test cases for each functional requirement.
  • Developed and maintained Requirement Traceability Matrix (RTM). Supported the User acceptance-testing phase performed at the customer premises, and was the first point of contact for any production defects

Confidential

Test Lead/Tester

Responsibilities:

  • Responsible for testing different modules
  • Responsible for Client presentation
  • Preparation and Execution of test cases and Defect Management
  • Responsible for all phases of Test Engineering including identifying, documenting and testing design solutions for medical devices.
  • Preparation of User Manual

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