Business Operation Analyst Resume
SUMMARY:
- Meticulous and detail oriented QA professional with through experience in full system test life cycle experience, including designing, developing and implementing test plans, test cases and test processes.
- Multifaceted experience in software testing across different SDLC models like water fall, v - model and Agile. 13 years of industry experience in working as a Tester, Individual contributor and Lead roles.
- Experience with manual quality assurance testing procedures
- Expertise in defining and developing test plans and test cases by analyzing business/technical requirements, system design documents and use case documents.
- Expertise in developing test scenarios, test data, test execution, Preparing RTM, creating bug documentation, and reporting test summary.
- Worked extensively on all Testing Life Cycle
- Good understanding of structured query language databases
- Remarkable ability to meet strict deadlines
- Effective oral and written communications skills
- Self-starter with strong work ethic and skills in time management, client relationship and ability to adapt and learn new things quickly.
EXPERTISE AREA:
Manual Testing
Test Management, Test Planning and Test Execution
Defect Management and Tracking
Functional/System Integration/Regression Testing and User Acceptance Testing
Performance Testing
Exploratory Testing
Agile Model Testing
Test case preparation/ review/execution
Resource Planning, Recruiting and Knowledge Transfer
Client Coordination
SKILLS AND TOOLS:
Methodologies: Agile, Waterfall and V model
Domain Experiance: Banking, Telecom, Supply Chain Management, Healthcare, E-learning
Test Management Tools: Quality Center, RPM, i Synergy
Operating Systems: Windows, Mac OS
Accessibility Tools: JAWS
Automation Tools: Selenium (Conceptual knowledge)
PROFESSIONAL EXPERIENCE:
Confidential
Business operation Analyst
Responsibilities:
- I was new to this business operations role and getting the transition from PMs, Delivery managers and Account managers and make it understandable and start working on that.
- My responsibilities include create/update/delete Account related information and prepare reports in lotus tools work sheets and spread sheets.
Confidential
Individual Contributor (Testing)
Responsibilities:
- Test case Preparation/Execution/review
- Overall responsibility user registration modules
- Defect reporting and tracking in QC
- Co - ordination with Onsite
Confidential
Sr Tester
Responsibilities:
- Test Assessment, Regression Test execution
- Performed back end regression testing by writing SQL statements to review the returned data to ensure that the correct data was retrieved.
- Defect Management/tracking and Co - ordination with Onsite
- Preparing reports on daily/weekly/monthly basis for Managements
Confidential
Individual Contributor (Testing)
Responsibilities:
- Test Assessment, Test case execution
- Defect Management
- Preparing status reports on daily/weekly/monthly basis for the Clients
Confidential
Sr Tester
Responsibilities:
- Test case Preparation/Execution/review
- Customer interaction and coordination of onsite/offshore activities
- Responsible for Test case walk through, defect calls and status calls
- Defect reporting and tracking in QC
- Efficiently handled entire Bug Tracking process, which includes verifying, closing and reporting them, using Bug Tracking Tool.
- Coordinated with technical leads to determine when fixes be promoted to test environments.
Confidential
Individual Contributor (Testing)
Responsibilities:
- Test case Preparation/Execution/review
- Responsible for Test case walk through and defect status calls
- Defect reporting and tracking in QC
Confidential
Test Lead
Responsibilities:
- Overall responsibility of offshore test team and deliverables
- Work Allocation, Test case Preparation/Execution/review
- Team coordination, mentoring and team building
- Responsible for Test case walk through and defect status calls
- Worked in all phases testing like Smoke, Sanity Integration, System, Business Functionality and Regression, Exploratory Testing of the application.
- Comprehensively handled QA process in an Agile environment along with releases on demand for critical deliveries.
- Defect Management and tracking in QC
- Preparing status reports on daily/weekly/monthly basis for the Managements
- Communicating with the client in understanding the requirements
- Responsible for the timely delivery of different milestones
- Act as the single point of contact between Onsite and Offshore (Developers/Testers)
- Recruiting and Training the Team
Confidential
Test Lead
Responsibilities:
- Overall responsibility of offshore test team and deliverables
- Requirements gathering, Resource allocation, Effort estimation
- Work Allocation, Test case Preparation/Execution/review
- Team coordination, mentoring/team building, Recruiting and Training the Team
- Responsible for Test case walk through and defect status calls
- Test Management Activities using RPM
- Communicating with the client in understanding the requirements
- Act as the single point of contact between Onsite and Offshore (Developers/Testers)
- Reviewed the Business Requirement Documents (BRD) and System Requirement Specification (SRS) and developed test cases for each functional requirement.
- Developed and maintained Requirement Traceability Matrix (RTM). Supported the User acceptance-testing phase performed at the customer premises, and was the first point of contact for any production defects
Confidential
Test Lead/Tester
Responsibilities:
- Responsible for testing different modules
- Responsible for Client presentation
- Preparation and Execution of test cases and Defect Management
- Responsible for all phases of Test Engineering including identifying, documenting and testing design solutions for medical devices.
- Preparation of User Manual
