Program Associate Resume

SUMMARY:

Driven and organized team worker, who is a fast - learner and problem-solver.
Strengths in leading projects and meetings, as well as successfully alleviating concerns by effectively coordinating schedules, planning events, and managing projects.

SKILL:

PROFESSIONAL EXPERIENCE:

Confidential

Program Associate

Responsibilities:

Case managing and monitoring Kindergartens attendance while engaging parents to be involve with school activities.
Collected, organized, and developed quality data of Kindergartens’ attendance provided by administrative staffs of the school.
Data was collected and reorganized through Microsoft Excel to manage and calculate.
Worked in partnership with Teachers and School in promoting to students and parents with flyers and incentives.
Drafted and edited agendas with team, prepared meeting materials, and lead parent meeting presentations in dual languages, English and Hmong.
Lead and organized projects in collaboration with the schools in partnership with the organization.

Confidential

Outreach Coordinator

Responsibilities:

Drafted and edited presentation on PowerPoint and collected meeting materials needed for community events and meetings.
Outreached and raised awareness with the Hmong community about Affordable Care Act and Covered CA.
Worked in partnership with similar local organizations in organizing events to bring resources to the community about health care coverage changes.
Collected and organized data of events that demonstrated customer service performance.

Confidential

Workshop & Programming Co-Coordinator

Responsibilities:

Drafted and edited meeting agenda with Co-Coordinator for monthly team meetings.
Oversaw a team of 10 in reviewing and organizing workshops for the national 3-day conference.
Communicated through emails, phone conferences, and Google Hangout with presenters and board members nationwide through the process of planning.
Supervised and delegated task to the team and volunteers during the 3-day conference.
Handled attendees’ and presenters’ conflicts professionally throughout making sure everyone was satisfied.

Confidential

Intern

Responsibilities:

Trained under Professional Engineers using AutoCAD 2007 LT and Land Desktop to modify and revised mark-up plans.
Assisted Professional Engineers in computing cut/fill for given projects.

Confidential

Floor Staff

Responsibilities:

Welcomed costumers into the movie theatre in a friendly manner and helped guide them where they needed to go.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register behind box office and concession stand, and stocks, such as candy and popcorn bags.
Handled costumer complaints and issues graciously and professionally in accordance to company policies while prioritizing customer satisfaction.
Worked collaboratively in a team-friendly environment to promote positive culture.