SUMMARY:

• A combined fifteen years of management, business development, strategy, and analysis for driving organizational success.
• Seeking opportunities within an upbeat work culture to enhance company practices into fresh cutting edge and cost effective products and solutions.
• Strategic Thinker and Problem Solver
• Skilled in Business Analysis
• Small Business and Start Up Development
• Experienced in Agile and Waterfall Methodologies
• SDLC Test Plans, Cases and User Stories
• Project Management
• Cross - cultural Communications
• Ability to Effectively Interact with Business Stakeholders, Subject Matter Experts, Executive Leadership, and Technical Teams
• CBAP Credits
• Published documents
• User Stories

SKILLS:

Fluent in Microsoft Office Suite, Visio, SharePoint

Requirements tracking tools including ALM, Visual Studio, and Jira

Working knowledge of TSQL

Quality Improvement

Strong Client Relations

Motivated Self-Starter and Team Player

PROFESSIONAL EXPERIENCE:

Confidential

IT Business Analyst

Responsibilities:

• Led meetings that focused on executive requirement elicitation and user story backlog grooming sessions with development teams to create a new Works, Parties, Agreements software as a primary platform for songwriters and publishers to register works and manage catalogues.
• Primary responsibilities included meeting facilitation, writing user stories, acceptance criteria, process flow diagrams, UAT test plans, and backlog management.

Confidential

IT Business Analyst

Responsibilities:

• Led Agile Dev team in the development of a web based custom content management tool system created to manage domestic and international humanitarian projects and financing.
• Primary responsibilities included reporting to CIO, facilitating meetings with Stakeholders, product ownership, flow diagrams for business process, gathering requirements with a heavy emphasis on user stories, and ensuring timely delivery of product features in two week sprints.
• Participated in story pointing and grooming sessions and introduced more agile methodologies to team.

Confidential

IT Business Analyst

Responsibilities:

• Elicitation and documentation of requirements from stakeholders, architects, and system engineers to deliver quality modernization of TennCare subsystems for State eligibility and medical identity security initiatives
• Support of cross functional teams
• Led meetings with stakeholders, directors, architects, systems engineers, SMEs, testers, and other project venders
• Preparation and delivery of user stories and user acceptance testing
• Aligned teams to ensure project success on aggressive timelines

Confidential

IT Business Analyst

Responsibilities:

• Elicited requirements from key stakeholders such as doctors, clinicians, and statisticians with active user involvement to build new predictive tool application for patients in post-acute care settings
• Collaboration with stakeholders (executives, doctors, and field clinicians) on requirements, status updates, and coordinated communications across teams to meet project timelines
• Worked with Director of Software Project Engineering, Product Manager, Agile Coach, and Scrum Master on large scale transformation to Agile, enabling rapid business innovation and mastery of continuous change
• Gained knowledge of how to incrementally build software and how requirements can evolve with a fixed timescale;
• Assisted teams on successful integrations and delivery of new products
• Served as the Business Analyst on two large successful Medicare Advantage implementations
• Defined operations and management strategies to support overall business development and best practices by strategizing with Directors, building requirements, communicating with Architects and Systems Engineers
• Engaged stakeholders while gathering software requirements from business and ensured alignment with development teams
• Created organizational processes, documents, and collaborated with SMEs, process owners, and users to elicit needs, challenges, and external interfaces using various methods of documentation, reporting, tracking, and interviewing
• Developed and maintained all project communication deliverables including roadmap, user stories, planning list, change request, timeline, and other requirements to define scope, processes, alternatives, and risks

Confidential

Responsibilities:

• Analysis and project management of special projects and business intelligence support to Commissioner.
• Responsibilities included project management, extensive research and analysis, report writing (published), generating and administering surveys, data analysis, facilitating symposiums, conferences, and meetings.
• Analysis and project management of quality control and special assignment projects.
• Primary responsibilities included coordination and oversight of special assignments teams, research and data analysis, outreach, strategic operational change management, and business process re-engineering.
• Coordination of special projects within the performance management unit.
• Responsibilities include strategic planning, data analysis, research and design, technical writing, and special quality control projects.