PROFESSIONAL SUMMARY:

• Over 9+ years of experience in Business Analysis, Requirement Gathering, Quality Testing of Web Based E - Commerce, GUI based client/server applications using Manual testing procedures and Automation Tools.
• Involved in all stages of Business Requirement gathering, Analysis and Quality Assurance Life cycle
• Good Knowledge of SLA Measurements and SLA Reporting.
• In-depth knowledge of business process in various Industries like Electricity, Mortgage, Insurance, Banking, Gas, Telecom and Manufacturing.
• Liaison between third party vendors, project teams and client or customer teams; between business units for requirement gathering, scoping, phasing and implementation of enterprise initiatives
• ISTQB Certified tester along with Oracle certified SQL Developer
• Highly proficient in working with end users and stakeholders to draw out, analyze, communicate and validate the requirements using JAD, JAR, API and Brainstorming Sessions, identify Functional, Non-Functional, and Business Rules, and then subsequently model them.
• Provided clear business, organizational and/or operational requirements from the client to successfully deliver complex and/or highly transactional solutions.
• Proficient in GAP Analysis, SWOT Analysis, Risk Analysis and Cost-Benefit Analysis.
• working on billing system like CSG/ ICOMS.
• Responsible to train and educate testers and the rest of the development team in compliance.
• Experience in standards / guidelines for business process modelling, Change Management Process and Requirements development and Management Plan.
• Execute annual Compliance Monitoring, Surveillance and Testing plan as scheduled and periodically report on progress to plan.
• Highly proficient in Automated Testing Tools (Win Runner 7.2/6.0, Load Runner 9.52/7.02/6.0, Test Director 6.0/7.0, Rational Test Suite and Segue Silk 5.0.3, QTP 8.2, Quality Center 8.2)
• Hands on experience with analysis of business, technical, and functional requirements, use case scenarios, use case diagrams and development, preparation, execution of the test plans, test cases and test strategies.
• Good understanding of object oriented methodologies, software life cycle and software testing methods.
• Familiarity with complete Software Development Life Cycle (SDLC), Project Management Life Cycle (PMLC), Quality Management Processes and Testing Management.
• Fluent in a broad range of technologies, including business process tools such as Microsoft Office suite, MS Project, Excel, Access, and Visio.
• Strong experience working with Agile, Scrum process.
• Expert in all stages of Software development life cycle (SDLC) which includes requirement analysis, design, development, testing and documentation.
• Productive team player, Capable to meet deadlines, multi-tasking, flexible in work schedules.
• Experience in analysis, design, development and implementation of Data Warehousing and other applications using object oriented analysis, design and methodologies.

TECHNICAL SKILLS:

Project Management tools: Microsoft Project

Requirement Gathering Techniques: Brainstorming, Interviews, Workshops, Focus groups

Reporting Tools: Microsoft Share Point, SAP BI BO, Tableau, HP BAC.

Modeling and Requirement Management Tools: MS Office Suite Word, Excel, PowerPoint, Visio, Access, Data Warehouse HP ALM

Testing Tools: Quality Center, LoadRunner, Test Director 6.0/7.0, Rational Test Suite and Segue Silk 5.0.3, QTP 8.2, Selenium

Operating Systems: Windows 95/98/NT/2000/XP/2003, MSDOS, UNIX

Web Applications: HTML, XML, IBM Web Spehere

Designing Tool: Lotus Notes, Microsoft Outlook

Auto CAD ETL: Informatica Power Center 8.x, Data stage 8.x, SQL Server Integration Services (SSIS), SQL Server Analysis Services (SSAS)

Database: Oracle 10g/9i/8i, SQL Server 2000-2005, MS Access 97/00/03, TOAD

PROFESSIONAL EXPERIENCE:

Confidential MD

Sr. Business Analyst

Responsibilities:

• Worked closely with Rembrandt team to analyze and understand the business requirements and participated in requirements gathering meetings/JAD Sessions.
• Created, modified and manages the SQL server jobs.
• Worked with project teams to design, implement, and test and deploy BI Data Warehouse solutions using the agile methodology.
• Assisted the PM in setting realistic project expectations and in evaluating the impactof changes on the project plans accordingly and conducted project relatedpresentations
• Developed Test Plan and Test Cases for IFT (Integrated Functional Testing),UAT (User Acceptance Testing).Interacted with the client to identify business needs, finalize the project scope
• Conduct Pre-Planning Meeting with the business Compliance Officer for eachreview.
• Validate the Business-to-Business data exchanges between data exchange partners; validate the internal processing of the MMIS, or other transaction processing system.
• Monitored changes and version control using IBM Rational Clear Quest and IBMRational Clear Case
• Implemented Rational Unified Process (RUP) methodology of Softwaredevelopment life cycle with its workflow and activities to develop business processmodels
• Assist in review new and existing systems design projects and procurement plansfor compliance with regulatory requirements
• Co-ordinated vendor screening and demos for new products like FAMES, Go Simple,
• Developed test plan and test cases for user acceptance testing.
• Responsible to train and educate testers and the rest of the development team in thearea of compliance
• Execute annual Compliance Monitoring, Surveillance and Testing plan as scheduledand periodically report on progress to plan.
• Assisted the PM in setting realistic project expectations and in evaluating the impactof changes on the project plans accordingly and conducted project relatedpresentations
• Worked with the client architecture team in defining tools, processes andtechnologies to be leveraged on the data warehouse.
• Maintained Requirement Traceability Matrix in MS Excel.
• Assisted the Testing Teams in Compliance Tasks
• Deep understanding of source systems,businessusage, Data warehousetransformations andbusinesslogic, data issues.
• Create and managed SharePoint Lists using SharePoint designer and CentralAdministration
• Design and Develop custom SharePoint 2010 applications using SharePointDesigner
• Responsible for updating the team on the compliance area on our supported platforms to help the team stay on top of potential compliance issues and locate problems early in the development process.

Environment: Rational Rose, Microsoft SharePoint, MS Visio, RUP, MS Project, SQL, MS Access, MS Excel, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), .Net, Windows XP/Vista, MS SharePoint, Six Sigma, Agile, SDLC, HTML, SAP Business One, SAP BI, Microsoft Dynamics, FAMES, Go Simple.

Confidential, MD

Sr. Business Analyst

Responsibilities:

• Worked closely with OSS in house team to analyze and understand the business requirements and participated in requirements gathering meetings/JAD Sessions.
• Created, modified and manages the SQL server jobs.
• Worked with project teams to design, implement, and test and deploy BI Data Warehouse solutions using the agile methodology.
• Assisted the PM in setting realistic project expectations and in evaluating the impactof changes on the project plans accordingly and conducted project relatedpresentations
• Developed Test Plan and Test Cases for IFT (Integrated Functional Testing),UAT (User Acceptance Testing).
• As a team lead I manage a group of developers and personally managed security and Framework Manager related development activities.
• Interacted with the client to identify business needs, finalize the project scope
• Conduct Pre-Planning Meeting with the business Compliance Officer for eachreview.
• Validate the Business-to-Business data exchanges between data exchange partners; validate the internal processing of the MMIS, or other transaction processing system.
• Monitored changes and version control using IBM Rational Clear Quest and IBMRational Clear Case
• Implemented Rational Unified Process (RUP) methodology of Softwaredevelopment life cycle with its workflow and activities to develop business processmodels
• Assist in review new and existing systems design projects and procurement plansfor compliance with regulatory requirements
• Developed test plan and test cases for user acceptance testing.
• Responsible to train and educate testers and the rest of the development team in thearea of compliance
• Installed and maintained MS SQL Server 2008 and upgrade to latest version of MS SQL Server 2012.
• Assisted the PM in setting realistic project expectations and in evaluating the impactof changes on the project plans accordingly and conducted project relatedpresentations
• Worked with the client architecture team in defining tools, processes andtechnologies to be leveraged on the data warehouse.
• Maintained Requirement Traceability Matrix in MS Excel.
• Assisted the Testing Teams in Compliance Tasks
• Deep understanding of source systems,businessusage, Data warehousetransformations andbusinesslogic, data issues.
• Create and managed SharePoint Lists using SharePoint designer and CentralAdministration
• Execute annual Compliance Monitoring, Surveillance and Testing plan as scheduledand periodically report on progress to plan.
• Responsible for updating the team on the compliance area on our supported platforms to help the team stay on top of potential compliance issues and locate problems early in the development process.

Environment: Rational Rose, Microsoft SharePoint, MS Visio, RUP, MS Project, SQL, MS Access, MS Excel, MS Office (MS Word, MS Excel, MS PowerPoint, MS Visio), Tableau, Windows XP/Vista, MS SharePoint, Six Sigma, Agile, SDLC, HTML, .Net, Selenium.

Confidential

Sr. Business Analyst

Responsibilities:

• Met with client groups to determine requirements and goals. Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures and create a Business Requirement Document.
• Responsible for preparing Business Requirement Specification (BRS) and documenting them.
• Created Process Work flows, Functional Specifications documents and documented system requirements.
• Reviewed standards / guidelines for business process modelling, Change Management Process and Requirements development and Management Plan.
• Provide implementation assessment, strategy, and mentoring services for Rational Rose, UML and RUP.
• Conductbusinessanalysis and provide subject area domain expertise Incorporate analysis into detailed functional specifications documentation
• Worked with other SQL developers to improve the database, and implemented an entirely new application for ranking customers.
• Create documents including data samples, use case, key project assumptions, report samples, data flows, logical data models and other details; functional documents, user guides and testing documents
• Bridge the understanding betweenbusinessand technical teams by developing a rapport with thebusinessteams and a deep understanding of existingbusinessprocesses
• Perform QA of new reports/dashboards based on functional understanding of system, prior to hand-off to UAT team and also, Create test scenarios and test cases in consultation withbusinessteam
• Created SharePoint groups and assigned different permission levels to different sites.
• Report status/progress to senior and executive management
• Interacted with various cross-functional teams on building Business cases and understanding expenses and revenue stream.
• Interaction with the developers to report and correct bugs.
• Used Meta Manager to deploy the packages and reports from development to test and test to prod.
• Used Life Cycle Manager 10.2 to test the packages and reports.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, and information needs. Ensured that critical requirements are not missed.
• Aided management in standardizing web applications by preparing GUI standards and recommending alternatives for incorporation in a phased, iterative manner.
• Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Detailed Functional Specifications.
• Analysis of the new requests specified by the end users for the future releases and discussion with the functional and technical teams.
• Experience in Data Modeling
• Communicated changes to requirements promptly and precisely to all personnel involved.
• Identified and clearly defined functional issues and support IT development staff throughout the design, development, unit testing, and implementation phases of the software development life cycle.
• Assisted System Analyst to analyze and translated business requirements into System Requirements Specifications

Environment: Rational Rose, Microsoft Sharepoint, MS Visio, RUP, MS Project, SQL, HTML, MS Access, MS Excel and MS Word, Data Modeling, Windows Xp, Life Cycle Manager, MS office, Lotus Notes, MS Visio, UML, IBM Rational, Selenium.

Confidential

Sr. Business Analyst

Responsibilities:

• Facilitated (JAD) Joint Application Development sessions to identify businessrules and requirements.
• Created targeted Questionnaires to gather requirements.
• Gathered, analyzed and documented Business Requirements (BRD) based on theanalysis of business process, work flow model and existing use cases
• Created Functional Requirement Documents (FRD) and delivered within projecttimelines.
• Performed extensive requirement analysis including Data Analysis and GapAnalysis.
• Designed and developed project document templates based on Waterfallmethodology.
• Designed wireframes and mockups to communicate business and functionalrequirements to Business Stakeholders and developers
• Worked with the Business Process Reengineering team, analyzed the existingsystem and created a detailed To-Do plan.
• Communicated change request to Project managers and Change control board forapprovals
• Designed and developed Use Cases and UML diagrams using Microsoft Visio.
• Partnered with the technical team in the research and resolution of system andprocess problems
• Worked on preparing project plans and managed changes to the scope of theproject
• Developed Requirements Traceability Matrix (RTM) in MS Excel to trace eachsoftware requirement to test case.
• Worked closely with Testers to develop test cases and test plan to perform UAT.
• Performed activities supporting the roll out e.g. the UAT template for Business Userfor QA, QA Action Item Register Template, and the User Sign Off.
• Was responsible for documenting the procedures that followed updating and version controlling.

Environment: Rational Rose, Microsoft Sharepoint, MS Visio, RUP, MS Project, MS Excel and MS Word, HTML, LoadRunner, Windows 7, SQL Server 2005, MS Project 2007, MS Access 2010 and HP Quality Center 9.20, SAP BI, FICO, MM.

Confidential

Business Analyst

Responsibilities:

• Implemented SCRUM methodology of Software Development life cycle to develop business process models
• Designed implemented and tested User cases using HP ALM.
• Acted as a liaison between Business and Project Stakeholders to translate User Stories, Wish List items into respective Sprints
• Monitored the progress of Portfolio delivery and ensured timely and effective communication of the status and risk assessment.
• Provided ad-hoc research support for ongoing model developments, enhancements and related portfolio analytics
• Initiated and coordinated various Sprint Meetings
• Worked closely with key team members, SCRUM Master and Product Owners in resolving complex issues related to key initiatives.
• Developed Use cases, Activity Diagrams using MS Visio for potential Use case deliverables and their inter-relationships
• Performed User Acceptance Testing using Quality Center
• Facilitated communication and understanding between product owner and technical team in bringing out tremendous amount of system knowledge to discussion
• Involved in full project life cycle implementation (Requirements gathering to production phase).
• Conducted User Workshops and documented their queries, business analysis and data warehousing needs.
• Documented Business requirements, Data Mapping and Technical specs for the project.
• Used TOAD to run SQL queries and validate the reports.
• Deployed applications from development to QA and then Production servers
• Performed Feasibility analysis and Gap analysis for understanding the User Stories at lower level and delivered an expectable outcome
• Created Activity Diagrams and use cases using MS Visio and validated the data using SQL queries.

Environment: Oracle 10g, Data stage 8.1, SSIS, JavaScript, HTML, Windows 2003/2008, TSQL, PL/SQL, IIS 6.0/7.5, SCRUM Methodology, HP ALM, Requisite Pro, MS Visio, RUP, MS Project, SQL, MS Access, MS Excel and MS Word, Selenium.