SUMMARY

• Business Systems Analystwif8 years of experience in analyzing and providing solutions to various business and customer needs. Key strengths include the following:
• Excellent Analysis, Communication, Problem solving, Project Management, Leadership and Interpersonal skills critical topro - actively manage projects and gather requirements for supporting the strategic initiatives and goals of Global corporations.
• Adept in identifying project stakeholders, document Project Charter, System Vision, Traceability Matrix, Define and control Project Scope, Identify and Manage Project Risks and Issues, Change Management Control, Release Management, Create WBS and Develop Project Schedule, Manage Stakeholder Expectations, and facilitate communication to maximize productivity.
• Extensive experience and complete understanding of SDLC processes including Waterfall, Agile (Scrum) and RUP’s Iterative process in all four phases of a project Inception, Elaboration, Construction and Transition.
• Understand AS-IS business process and create TO-BE business process model. DocumentUse Cases, Class Diagrams, Sequence Diagrams, Activity flows, UI Prototypes and non-functional system requirements based on the understanding of the business needs and processes.
• Expert in tracking and managing requirements using Requirement Traceability Matrix (RTM) dat controls numerous artifacts produced by the teams across the deliverables for a project.
• Extensive working experience wif Rational Unified Process, HP ALM Quality Center, Rational Software Architect, Rational Rose EE, Requisite Pro, UML & OOAD techniques and Microsoft SharePoint. Experience in onshore/offshore co-ordination.Quick learner - ability to quickly grasp functional noledge and technical concepts.

TECHNICAL SKILLS

Functional: Warehouse ManagementInbound (Receiving, Returns, Quality Control), Outbound (Slotting, Waving, Picking, Packing & Shipping), Intra-Warehouse, Inventory Counting, Production Staging Sales & DistributionPre-Sales, Sales Order Processing, Shipping, Billing.

Inventory Management: Inventory Preparation, Inventory Counting, Inventory Analysis, Storage, Transportation.

Tool sets: MS Project, MS Office, MS Visio, ALM Quality Center, Rational Software Architect, Rational Rose, Rational Requisite Pro, JIRA, ClearCase, BPMN, SAP Fundamentals Software Engineering

Processes: Agile (Scrum),Rational Unified Process (RUP), SDLC, Waterfall

Technical: C, C++, SQL, XML, Web Services, ASP.NET, HTML

Certifications: Lean Six Sigma Green Belt

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Recycling Management

Environment: Waterfall, ELEMOS, HP ALM Quality Center, UML, Microsoft Visio, MS Office

Responsibilities:

• Understand the strategies and goals of recycling business, customers and user requirements.
• Carry out AS-IS analysis of current system. Identify gaps present and perform feasibility analysis wif business.
• Conducted JAD sessions wif business owners and IT to elicit requirements.
• Capitalized on opportunities to maximize the benefits/project-outcomes by highlighting unexpressed requirements.
• Carried out multiple walkthroughs wif business users and IT to verify gatheird requirements and maintain integrity.
• Created Process flows to describe the Outbound recycling process and propose new features to existing functionality.
• Produced a functional design document dat gave insights into the Outbound functionality dat could be understood by both business and IT alike.
• Regularly managed scope wif Project Manager and other business stakeholders.
• Designed new screens using mock-ups and wireframes dat make clear logic of data movement. Also halped business get a better understanding of the proposed product.
• Identified critical issues and points of failure in the Outbound system and devised processes to mitigate them.
• Implemented scalable solutions in order for Outbound interface to easily integrate wif Brokerage, Inbound and Export.
• Designed and implemented robust processes wif MRF scales dat handle large amount of data. Designed the scale screen wif functionalities such as weight capturing, hauler information, bill of lading.
• Adhered the system design to NTEP requirements, CRV requirements and SOX compliance.
• Created a Requirements Traceability Matrix encompassing all requirements and their dependencies dat was communicated to IT.
• Clearly communicated status to Project Manager, business owners, and other stakeholders to keep the vision intact.
• Handheld devices will be tablets dat will be carried in MRFs by Grading Experts to grade commodities. Currently all grading is done on word/excel sheets. me designed the Handheld functionality to be incorporated wif ELEMOS.
• Gatheird requirements from MRF managers and SMEs.
• Created multiple wireframes to design the layout of the Handheld application.
• Designed and instilled process flows dat will allow ELEMOS to communicate wif Handheld devices.
• Conducted demos to get business buy-in on proposed design and solution.
• Identified and documented test cases for Outbound wif approval from business owners.
• Performed Systems Integration Testing for Outbound and maintained log in ALM.
• Collaborated wif QA in their various testing efforts and took ownership of defects generated.

Confidential, Houston, TX

Business Systems

Environment: Rational Requisite Pro, Rational Rose, HP ALM Quality Center, MS Project, UML, Rational Software Architect, Microsoft Visio, MS Office, Agile

Responsibilities:

• Understand the business strategies and goals of an organization, customer and user requirements, risks and constraints.
• Use Rational Requisite Pro to create and manage requirements, prioritize requirements, assign requirement type.
• Created Requirements Traceability Matrix to ensure dat all requirements trace to an appropriate business requirement or feature.
• Develop Work Breakdown structures (WBS), assign task to various team members, manage scope, facilitate issue resolutions, manage risk, draft decision memos, verify project status at checkpoints, monitor schedule slippage, and facilitate requirements approval process.
• Facilitate identification of Business Entities and Business Workers.
• Participated in sprint planning, daily sprints meetings and sprint reviews.
• Developed User Stories. Responsible for analysis and grooming of Product Backlog.
• Assisted Product Owner in prioritizing User Stories for Sprint Backlog.
• Documentation of requirement in JIRA as 'Acceptance criteria'
• Create Use Case Realizations utilizing Sequence diagrams to depict behavior of processes in Rational Rose using UML. Manage requirements using Requisite Pro. Verify requirements wif users by conducting walkthroughs
• Worked wif change control board to initiate/manage change requests.

Confidential, Fort Myers, TX

Web-Applicationand

Environment: HP Quality Center, MS Project, UML, Microsoft Visio, MS Office, Business Process Flows, SQL

Responsibilities:

• Understand AS-IS business process and business model
• Create TO-BE Business Use Case Model and Business Analysis Model based on the understanding of the business structure and business processes. Document requirements artifacts.
• Use appropriate tools; including use cases, process models, non-functional requirements, and user interface wireframes, and UML activity diagrams, state diagrams, to contribute to the development of system architectures in specific business or functional areas.
• Elicit and analyze business system requirements, write detailed description of project and stakeholder needs required to develop or modify computer programs.
• Document process work flows and activity diagrams to specify operations to be performed by the system.
• Create requirements and design artifacts by conducting Joint Application Requirements / Design (JAR / JAD) sessions
• Participate in design, implementation and software testing reviews.
• Manage the analysis of business processes; identify alternative solutions, assess feasibility, and recommend new approaches.
• Support the development team in understanding the requirement and serve as the bridge between business users, stakeholders and development team
• Assist in developing strategies wif Quality Assurance group to implement Test Cases in Quality Center.
• Create and/ or assist in training for internal users wifin the company.

Confidential, Houston, TX

Environment: SAS JMP, MS Visio, MS Access, MS Project, Rational Clear Quest, HP ALM Quality Center, Agile

Responsibilities:

• Used Lean Manufacturing methods to determine accurate labor requirements for testing of electric motors, increasing testing efficiency in first time capability.
• Prepared testing strategy dat included cost-benefit analysis for establishing testing facilities.
• Developed RUP Analysis Model dat included entity classes, use case diagram, sequence diagrams using MS Visio dat provided a view of the requirements.
• Carried out Defect Tracking in Rational Clear Quest and interacted wif business wif respect to enhancements/changes made.
• Created Fishbone Diagram to understand problem domains and to reach best solution.
• Injected “Voice of Customer” into various processes. Rectified issues related to warranties, claims and returns, test failures.
• Assisted personnel in understanding Six Sigma methods and putting those methods to use in their daily activities.
• Designed a MS Access data collection database for test reports for testers to use.
• Developed strategy to implement test cases in Quality Center.
• Eliminated downtime associated wif unavailability of testers.

Confidential, Austin, TX

ERP Custom Development

Environment: HP ALM Quality Center, MS Project, MS Visio, MS Office, UML, Rational Requisite Pro, JIRA, SQL

Responsibilities:

• Clearly and concisely communicated business requirements to developers; interact wif IT Development team through the Agile/Scrum process to clarify and resolve any issues.
• Initiated JAD sessions wif the business users to elicit/gather all requirements to prepare business specifications and translate requirements into business functionality
• Documented Workflows and results of business analysis and obtains sign-off from stakeholders on specifications.
• Prepare graphical depictions of UML (use case, activity diagrams, system context diagrams, sequence diagrams, use case diagrams, wire frames/mockup screens, etc.)
• Communicated the business strategies, goals, and needs to the application development team and serves as business interface to manage expectations and define business satisfaction metrics.
• Worked closely wif user interface web designers to create screen layouts/wireframes wif emphasis on user-friendliness, clarity, and consistency wif applications and standards; assist wif developing new standards.
• Performed application testing prior to rollout as part of the User acceptance testing-UAT phase.
• Reviewed Test Plan, Test scenarios and Test Cases to ensure dat they meet the requirements.

Confidential, Cincinnati, OH

Web Order Management

Environment: HP Quality Center, MS Project, UML, Rational Requisite Pro, JIRA, MS Visio, SQL, Java

Responsibilities:

• Gather and manage Business/ Stakeholder/ functional requirements through the complete SDLC, using iterative project methodology.
• Conduct in-person/ online interview sessions wif various stake holders to solicit their visions/ requirements about the opportunity/ initiative at hand.
• Accurately document the As-is business processes to facilitate analysis, comparison, and mapping wif desired to-be solutions, duly capturing the Gaps, by creating the to-be Process flow diagrams, data-flows and Use Cases.
• Document the agreed upon requirements as Business requirements and functional requirements and non-functional requirements
• Analyzing the internal and external processes, dependencies, SOPs, interfaces, and, mapping them to specific business needs, objectives and desired functionalities.
• Creating detailed and clear Documentation of desired enhancements to ensure accurate mapping and integration wif different dependent systems, both internal and external, to Business processes to achieve maximum efficiency to allow maximum automation and great user experience for both, external, as well as internal users.
• Analyze and document the existing systems’ architecture to facilitate an accurate assessment of dependencies between different applications, databases, and impacted functionalities.
• Manage client Change requests in light of newly desired functionalities.

Confidential

Environment: HP Quality Center, MS Project, UML, MS Visio, SQL, Business Process Flows, Oracle, Java, XML

Responsibilities:

• Gatheird requirements from JAD sessions wif developers and business clients, users and stakeholders to understand the problem domain and elicit Functional Requirements
• Created Data Stage jobs to extract, transform and load data into data warehouses from various sources like relational databases, application systems, temp tables, flat files etc.
• Assured dat all Artifacts are in compliance wif corporate AGILE Policies and guidelines.
• Responsible for writing Test cases to cover overall quality assurance using Test Director
• Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives using the UML methodologies.
• Develop and maintain sales reporting using in MS Excel queries, SQL in DB2, and MS Access.
• Designed and Developed the Business Objects Universes which suit the standard, analytical and ad-hoc reporting requirements of the Business Objects users.
• Experience wif writing/analyzing SQL scripts for various report and test results validation and data analysis.