PROFILE

Business analyst with 5 years of experience with emphasis on Business Analysis, including Quality Analysis and software development. A motivated, sincere, committed, quick learning, multi-tasking, detail-oriented team player with excellent communication, problem solving and leadership skills with the ability to build and maintain strong working relationships with senior and junior business sponsors, as well as technical specialists.

SUMMARY:

• Exposed to all processes involved in software development life cycle.
• Served as a Liaison between client customers and IT organizations in the development of new IT system requirements.
• Experience in gathering and interpreting the requirements to prepare the business requirement document and functional requirement document.
• Experience in various domains like Retail/E-commerce and Healthcare.
• Worked on projects with different SDLC methodologies such as Waterfall, RUP, and Agile methodology.
• Experience in organizing Joint Application Development JAD , Interviews, Workshops and Requirement felicitation sessions with end-user/clients/stake holders and the IT group.
• Extensive experience documenting Business Requirement documents BRD , System requirement Specifications SRS and Functional Requirement Specifications FRS .
• Experience in performing Feasibility Analysis, Impact Analysis, Gap Analysis, Risk Analysis, Project Scheduling.
• Experience in providing Usability solutions for various web based applications.
• Excellent understanding of HIPAA transactions and code sets.
• Experience in implementing EDI transactions 835, 270/271, 276/277 and 834.
• Experience in reviewing Test Procedures, defining Test cases, reviewing and maintaining Test scripts, analyzing bugs, interaction with team members in fixing errors and User Acceptance Testing UAT .
• Strong experience in GUI Testing, Functional, Regression, Integration Black Box and White Box testing.
• Seasoned in testing analyst and oversight of testers creating Use cases, Activity Diagram, Sequence Diagram, Requirement traceability matrix.
• Experience in using software testing tools used for Defect Tracking and testing.
• Excellent problem solving and conflict management skills including the ability to manage conflict and find mutually acceptable resolutions.

TECHINCAL SKILLS:

BUSINESS SKILLS:

• Translating business requirement into system requirement.
• Business Process Analysis Research
• Use Case Modeling Analysis
• Usability Study for web based applications
• Detail oriented.

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst/ Quality Analyst

Responsibilities:

• Conducted meetings with business team, marketing team to capture business requirements and system behavior.
• Experience in both Waterfall and Agile methodologies.
• Developed Wireframes and Interaction specifications on the Confluence.
• Played a major role in requirements gathering from the users and creating use cases, data flow diagrams, activity diagrams, sequence diagrams, UI design and development of the front-end architecture
• Created Test plans and executed Manual Test Cases by using positive and negative data inputs. Reported results and defects in ALM and JIRA respectively
• Used Test Lab module of Quality Center to perform test execution activities by creating various test sets.
• Experience with Mobile application testing iPhone, Android feature phones using Simulator Device anywhere
• Expertise in Content Management Testing CMS and CMC to manage website content and the inventory of the products.
• Involved in Smoke Testing, Complete Functional Testing, End-to-End testing, Regression Testing and User Acceptance Testing, and on different versions.
• Actively involved as a member of the Change Management Board and documented all the change requests.
• Actively participated in Defect Review Meetings and analyzed the status of the discrepancies.
• Coordinated with the off-shore team to write test cases, test scenario and run the test cases manually.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Worked closely with Usability Team to ensure all the usability standards and procedures for the application where correct.
• Analyze the impacts of any new releases going into effect to minimize effects on corresponding systems.
• Actively involved as a member of the Change Management Board and documented all the change requests.
• Used regression testing to make sure that new functionality is not impacting existing functionality in the system.

Environment:

E-commerce, Retail, HTML, Javascript, Java Web Services 2.0, J2EE, ALM, MS Visio, SQL UML,MS Office, MS Project, CMS, CMC, Oracle 10g, SOAP UI, ITIL, JIRA

Confidential

Business Analyst

Responsibilities:

• Involved in all the phases of Software Development Life Cycle.
• Interviewed the client to understand their business and functional requirements, gathering their future needs and transforming them to functional specifications.
• Elicited and documented business requirements, perform data and transaction mapping, complete a GAP analysis and document the impact of the migration from HIPAA 4010 to HIPAA 5010 on current business processes and applications.
• Determine scope of the project and conduct workshops with key users to collect business process, reporting, interface development and data load requirements. .
• Documented Meeting minutes, Business Requirement Document and System Requirement Specification Document.
• Created design and behavioral elements through, flowcharts, storyboards and interaction design specs
• Worked closely with Usability Team to ensure all the usability standards and procedures for the application where correct.
• Participated in the Bug review meeting to discuss outstanding issues with QA Team and developers.
• Review project deliverables for completeness and quality and compliance with established standards.
• Reserve engineered, created, and developed project documentation including: entity relationship diagrams, use cases, data flow diagrams, business processes, project scope etc.
• Prepared status reports and submitted to management on an ongoing basis.
• Created UML diagrams including use case diagrams, activity diagrams using MS visio.
• Helped testing team in developing Test Plans, Test Scenarios, Test Cases and updated the test cases using Quality Center which acted as repository.
• Developed Traceability Matrix, UAT, document and status report.
• Interacted with Business Analysts, Programmers to understand detailed technical and business process flows, managed testing assets in Quality Center.
• Coordinated with the developers on Defects Status on a regular basis.
• Experience in understanding specific business needs and overall business strategy of the business customer.
• Created Mockups to show the basic webpage.
• Involved in HIPAA assessment and HIPAA X12 EDI transactions 835,837,270/271 mapping and identified changes that needed to be done to comply with HIPAA regulations.

Environment: HTML, Java, Java Web Services 2.0, J2EE, Rational Requisite Pro, MS Visio, MS Access, UML, MS Office, MS Project, Test Director, HP Quality centre, Sharepoint, DOORS, ITIL.

Confidential

Business analyst

Responsibilities:

• Interacted with the stakeholders to get a better understanding of client business processes and gather requirements.
• Accumulated customer requirements from various end users through surveys, interviews and JAD sessions
• Organized and facilitated meetings with the management and development team and conducted the requirement gathering sessions with the purpose of creating and defining the business and functional requirement document.
• Created Mock-up for better visualization and understanding of the software solution.
• Analyzed and prioritized user and business requirements as system requirements that must be included while developing the software.
• Conducted functional requirement reviews with the designers, developers, and stakeholders, involved in requirement scoping and analyzing high priority requirement for implementation..
• Created activity diagrams, state chart diagrams, entity relationship diagrams ERD , sequence diagrams and web page mock ups in Microsoft Visio.
• Created high-level use cases from Business Requirements and created UML diagrams using MS-Visio for various stakeholders.
• Created test plan, test cases and test scripts.
• Actively involved in Analysis Design walkthroughs.
• Participated in implementing new software in to the productions.
• Involved in User Acceptance Testing UAT by providing test data for users and by testing UAT defects in Test Environment before new code gets moved to UAT environment.
• Ran validations in the production after the product is implemented.
• Well versed with complete software development Life cycle SDLC and its integration With QA methodology. Used different methodologies like Waterfall, Agile etc.

Environment: Windows NT 4.x, EJB, Web logic 6.0, JSP, JavaScript, SQL Server 7.0, Microsoft suite, E-commerce.

Confidential

Business Analyst

Responsibilities:

• Basic responsibilities involved the analyzing end user requirements and communicating and modeling them to the development team.
• Took critical part in formulation of the Project Plan.
• Initiated JAD sessions with End Users through one on one and group interviews to better understand the user requirements.
• Worked along with the Business Project manager in handling end-to-end issues, managing team meetings and making statically presentation for various Business Works.
• Created extensive use case, activity, sequence diagrams of the required system to enable clear project idea and goals.
• Worked with Medicare Plans in claim processing.
• Created System Specification Document using RUP Methodology, Requirement Specification Documents, Use Case Models, and Work Flows.
• Detail knowledge and experience working on HIPAA and transformation of ICD- 9 to ICD-10.
• Change and Traceability Matrix was maintained throughout the project to keep track of changing user requirements and alterations made by the team.
• Involved in UAT testing and made documentation for Test Cases.
• Assigned the task of User Acceptance Test UAT coordination, this involved monitoring of business UAT testing and interfacing with the development team regarding defect status and fixes and the monitoring of the availability of the testing environment on a daily basis using RAD sessions.
• Met with technical/development team on weekly basis to determine the project structures such as Privacy protection, communication, and security and explain them the various changes made to the system that needs to be tested before implementation
• Helped the testing team in making up the test strategies and test plans to be used in the testing process
• Created Use Case scenarios and interfaces using UML methodology.

Environment: Rational Unified Process RUP , MS Project, SQL, Rational Requisite Pro, Rational Rose, Clear Quest, Microsoft Visio, Windows 2000/XP, Mercury Test Mercury Centre.

Confidential

Manual Tester

Responsibilities:

• Involved in analyzing the applications and development of test cases.
• Applications are tested manually.
• Tested Various Modules manually.
• Identified the test requirements based on business requirements.
• Responsible for doing System testing of the entire applications along with team members
• Analyzed Results with Business Analysts.
• Worked with technical analysts to develop functional specifications for the features and functions defined in the requirement document.

Environment: Test Director, Rational Clear Quest, VB 5.0, SQL Server, MS-Word, Ms-Excel, DB2, Windows98