SUMMARY:

• Sr. level JDE Functional Analyst with 10 years’ experience in JD Edwards One World Sales and Distribution (S&D), Logistics and Manufacturing.
• 8 years’ experience specifically working on the Sales Order Module.
• Worked on Sales Order Preferences within the Sales Order Module that impacted Customer Profiles, Accounting, and other general record keeping systems.
• Oracle JD Edwards
• ITIL Foundation Certificate in IT Service Management
• Oracle Database 11g Administrator Certified Associate
• JD Edwards Modules: Supply Chain, Distribution and Logistics, EDI Interfaces
• Order management processes - Order Entry, Pick/Pack slip, Ship Confirm, Freight update, Invoicing, Sales Update.
• Order Types - Regular, Credit, RMA, Inter Company Orders and Transfer order.
• Base & Advanced Pricing - Adjustment & Schedules, Preferences, Price groups, Free goods, Rebates and Discounts, Advanced preferences
• Advanced Preferences - Preference Schedules definition and preference setup
• Address Book, Customer Master, Availability control etc.
• Order Hold definition, Credit Checking
• DMAAI associated with Sales order management
• Inventory Issues, Adjustments, Transfers, Reclassification
• Cycle counting, Tag count processed
• Item Master, Item Branch, Branch Plant constant setup
• Cost and Price definition
• Line type definition, Item Xref definition
• Order Activity Rule definition
• Inventory Integrity issues
• Lot/Serial Item definition and processing
• DMAAI associated with Inventory Mgmt.

PROFESSIONAL EXPERIENCE

Confidential, Shoreview MN

JD Edwards Business System Analyst

Responsibilities:

• Confidential responsible, on the Sales Order Management module: Objects Migration; Full cycle testing; System Configuration; Post go-live support.
• BillTrust and JDE integration testing. Invoicing, Payments, Prepay, Finance Charges, Foreign Currency, Invoicing, Templates, Price Compliance.
• Interacted with production planners, business and operations users, to utilize ERP new features and tools, during UAT. Ensured appropriate engagement and oversight of testing quality.
• Data integrity maintenance in the multiple systems.
• TestRail to log test cases and results.

Confidential

Sales Order Management module.

Responsibilities:

• Project’s responsible as Business System Analyst to test and ensure the functionality of new customized programs previously developed and designed, but not tested. Implemented improvements.
• Support and supervision of API-ODI integration.
• Participated as Key User.
• SQL Scripts design and execution.
• Functional Requirements edit. Test Plan, Test Scripts, User Acceptance Protocol and Test Script, Test Results documents creation and full execution.
• Work under pressure to meet deadlines.
• Staff and train customers, personally and via WebEx.
• Purina Animal Nutrition

Online system

Confidential

Responsibilities:

• Responsible for JDE Unit and Integration Testing. CC - SOA - JD Edwards E1 Xe
• Contracts, EDI, Pricing, Order Entry, Replacement Items, Dock doors, Inbound orders, Customer Freight, Lead Times.
• CC - Informatica/ ETL - JDE integration testing
• Data mapping.
• Security setup by application and users. Worked with CNC and Security Team to grant appropriate security.
• User Acceptance Protocol and Test Script, Test Results documents creation and execution.
• Compliance Regulations Project, for JD Edwards E1 Xe on the Sales Order Management module.
• Project’s responsible as Business System Analyst taking part in gathering user requirement, Enhancements, Configuration, Data Conversion, user training, Go - Live, Post Go Live Support and Maintenance.
• Design and implementation of new customized programs to manage and maintain sales orders per FDA regulations.
• Updates to programs using Dot Matrix printers.
• Functional Requirements, Test Plan, Test Scripts, User Acceptance Protocol and Test Script, Test Results documents creation and full execution.
• Assisted on user training materials and conduct training sessions.
• User Security Profile setup, Security Roles, Tasks and Menus creation.
• Reports generation using SQL.
• Incident Management and Change Management process adherence.
• On site - Off shore coordination.
• Hands-On-To-Support sessions and material creation.
• Customer Service post-go-live support.
• Pricing Project assignment, for JD Edwards E1 8.12.
• Project’s responsible as Business System Analyst to work on a major bug-fix, on a customized program for Advanced Pricing without previous documentation.
• Support and supervision of delivery method enhancement: from OSB to ODI.
• Complete documentation.
• Project Management on ServiceNow system.

Confidential

JD Edwards Functional Consultant

Responsibilities:

• Analysis and resolution to issues based on the Service level agreement established. Collaboration with users to resolve high priority functional and process related incidents and tasks in a complex, customized and integrated Supply Chain environment.
• Worked on Purchase Orders, Blanket Orders, Material Releases, Inventory, Voucher Match, Retainage, Preference Profile, Routing Setup, DMAAI’s, Supplier Master, Master Agreements, Templates, Ship Confirm, Print Order, Sales Update and SQL executions.
• Creation of Functional documentation and execution of testing across multiple Production and Pre-Production environments, preparing test scenarios and execution of system tests.
• Creation of Functional documentation for Project Enhancements, Bug Fixes, Break & Fixes, managing all stages of projects status in order to promote fixes from Development through Production.
• Project Management on JIRA system.
• Creation of User’s Manuals.
• Providing remote and live support to users located in Calgary, Denver and Grand Prairies in the modules of Supply Chain.
• Tracking of issues in BMC Service Desk Express and Service Now.
• Implemented and managed SQL fixes for Purchase Orders, Sales Orders and Inventory codes.

Confidential, Edison, NJ

JD Edwards Functional Consultant

Responsibilities:

• Functional requirements design.
• Documentation: Scope, Functional requirements definition, flow diagrams, risk assessment, system test scripts, compliance plan.
• Application Support and Maintenance of JD Edwards One World XE Sales and Distribution module.
• Requirement gathering, analyzing business process and proposing improvements, identify process gaps, etc.
• Participate on projects in support of JDE applications as subject matter expert in JDE Distribution and Logistics Module.
• Collecting the user requirements and mapping with JD Edwards One World XE.
• Provide Permanent fix for long pending issues.
• Incident Management and Change Management process adherence.
• On site - Off shore coordination.

Confidential, Fairway, IL

JD Edwards Functional Consultant

Responsibilities:

• Part of Baxter project team, responsible for full cycle implementation of JD Edwards 8.12, taking part in business analysis, gathering user requirement, Enhancements, Configuration, Data Conversion, user training, Go - Live, Post Go Live Support and Maintenance.
• Positioned as the Team lead for JDE Logistics and EDI.
• Understanding the user requirement, gathering the Knowledge from SME and map the requirement in JDE.
• Team Lead for Application Run Organization (ARO) team which is responsible for supporting the business and day to day user issues.
• Suggesting best possible solutions and workaround to business users.
• Analyzing issues and giving the best possible solution in quick time.
• Enhancement testing and defect fix.
• Part of Baxter stabilization team which is responsible to resolve various unnon problems (Problem tickets) across geographies for Baxter.
• Responsible for conducting training within the team and providing noledge transfer to the offshore team.
• Frequent visit to the manufacturing plant to understand the business better and provide more Value Addition during the implementation and support.
• Played lead role in understanding and supporting business critical EDI transactions like EDI 940, 945, 856 ASN, 947, 861, 855, 850, 860 etc.
• Understanding EDI mapping and middleware process.
• Provide permanent fix for various business critical, long pending issues.
• Updating SMTD (System Maintenance and Technical Document) with system configuration and business process.
• Organizing meeting with the offshore team for weekly and monthly status update.
• Defining the Incident management process and describing SLA (Service Level Agreement) norms.

Confidential, Houston, TX

JD Edwards Functional Consultant

Responsibilities:

• Worked on JDE Transportation, Procurement and Bulk Stock modules.
• Took over the responsibility from offshore on handling Sales and Distribution modules.
• Provide Functional support for Change requests and Enhancement requests.
• Monitoring the SLA of the issues and ensuring all requests are addressed on time.
• Updating SMTD (System Maintenance and Technical Document) with system configuration and business process.
• Month end activities like sales update related issues, Inventory Integrity between Cardex and Item Availability, Cardex to GL Integrity fix.
• JDE Manufacturing module support in the Shop floor Mgmt., Product data management, Work Order Processing, Forecasting.

Confidential

JD Edwards Functional Consultant

Responsibilities:

• Onsite Support for modules: Distribution and Logistics, Supply Chain and EDI Interfaces
• Assignment resolution and follow-up of ticket levels 1, 2 & 3 according to established SLA’s with client.
• JD Edwards - DLX Interfaces