SUMMARY

• Senior Business Consultant with an industry experience of over 10 years.
• Expertise in Requirements Analysis, Planning and Design over Financial and Ecommerce Domain
• Expertise in writing Functional Requirement Designs, Technical Design Documents, Business Requirement Designs, Conceptual Designs, Use Case Designs, Blue Print Requirements Management, User Acceptance Test Plans, Test Strategy Documents, and User Acceptance Test Summary Reports.
• Experienced in functionality and usability design for web - based and mobile applications
• Experienced in ATG Commerce, BCC and Endeca tools for Ecommerce and Retail specific user design
• Experienced in Siebel Call Center Application, Siebel version 7.7, 8.1.1.7,8.1.11, OBIEE 10 G and 11G, ISO/IEC 27034 Application Security Interfacing, Business Intelligence Publisher, Cognos, Informatica ETL, IT Service Management, MS SQL, DB2.
• Experienced in Advanced SQL, Omniture Reporting, Business Intelligence Reporting, OBIEE Reporting
• Experienced in Advanced Excel Working and providing Annual, Quarterly reports to domain specific requirements.
• Elicitation of Usability Experience for Customer Applications on Handset/mobile (Android and iPhone)
• Experienced in Requirement Analysis for Mobile Crawlers, Ipad 3, Ipad 4 and Iphone 4, Samsung S4.
• Experienced in Handling new Change Requests with Change Management through ITIL V2
• Feature Testing, Quality Auditing, System and User Acceptance testing experience
• Expertise knowledge in Financial, HealthCare and Retail Domain.
• Knowledge on Sarbanes-Oxley Act Compliance and Compliance Regulations for Retail Marketing Solutions
• Hands on experience with Application Testing, Web based Testing, Datawarehouse testing
• Understanding of Software Development and Software Testing Life Cycle
• Experienced in Waterfall and Agile Scrum Methodology

TECHNICAL SKILLS

Platforms: Windows Vista/XP/NT/7, iOS

Mobile: iPhone, Android

Database concepts: Query language (SQL)

Bug Tracking: HP Quality Center, JIRA, Clear Quest

Virtualization: VMWare Workstation, Virtual Box

Browsers: Internet Explorer, Firefox, Chrome, Safari, Opera

Software: MS Office, MS PowerPoint

Tools: Siebel CRM, Cath, ATG, Clarify, OBIEE, Informatica, Abinitio, Hadoop, SQL, ATDD Ruby - Gherkins writing, MS Visio, Wireframe, Irise and MS Office Tools.

PROFESSIONAL EXPERIENCE

Senior Business Analyst

Confidential, Spartanburg, SC

Responsibilities:

• Working with a team of conversant Business Analysts who are committed to proposing solutions in the betterment of the product and portals yielding high revenues.
• Working with project team to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues
• Participating in design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow
• Reviewing and analyzing the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
• Identifying and establishing scope and parameters of IT Service Management in order to define outcome criteria and measure-taking actions
• Collaborating in the planning, design, development, and deployment of new applications, and enhancements to existing applications
• Conduct research on software and hardware products to justify recommendations and to support purchasing efforts

Senior Consultant

Confidential - Richmond, VA

Responsibilities:

• Planning and Monitoring of FDD, BRD and Business Proposals.
• Designing User Stories and presenting them to Dev and Test Team on Release and Sprint Planning for Story points Estimation and getting the Stories ready and groomed.
• Designing Functional and Technical Design Documents for Data Control Flows and Architecture which includes Metadata and Bulk Data Flow
• Design of the User Stories by Features in ATDD (Acceptance Test Driven Development) using RubyMine and Gherkins
• Creating Requests for Proposals for new Work Orders and Contracts
• Framing the requirements for Application Security with categories of ISO/IEC 27034
• Create, Review and Discuss Effort Estimates with Vendors and Clients and submission of SOWs for prospects
• Documenting Compliance and Risk Protection Architectures and Disaster Recovery Process Flow
• Contributing to the Defect Triage Meetings with Vendors, Tech Leads and Testers
• Coordinating with the Agile Scrum Master on Product Planning, Sprint Planning and Tracking
• Working on SaaS Application Delivery Methodologies
• Managing project scope, milestone achievements and maintenance of GANTT charts
• Review of the Retrospective Summary and planning of Product Backlogs
• Test Review and Finalization with Siebel Open UI framework
• Working on User Acceptance Test Plans, Test Scenarios, Execution and Sign Off Summary reports

Environment: Siebel 8.1.1.11, and Siebel 8.1.1.7, Java Jquery, SQL Oracle 11.2.0.4, Test Automation using Agile Scrum and SAFe, ATDD with Ruby, MetaData Management, Oracle OBIEE 10 G and 11 G with ETL loads and Datawarehouse Testing, Abinitio, UNIX, Pega - PRPC testing, Use Case Modelling, ATM Technology Testing, BPCS for management, HP Application Life Cycle Management 11.52, SOAP UI - XML Testing, QTP, Version one for Agile Tracking.

Lead Consultant

Confidential, Pittsburgh, PA

Responsibilities:

• Business Analysis lead for Desktop Application anticipating transfer from Centura to Dot Net
• Analyzing Business and Functional requirements, creating plans, UAT test cases, milestone reports
• Creation and Review of Conceptual Design documents with clients
• Participation in creation of RFPs for new leads and prospects
• Documentation of End to End Process Mapping Lineage
• Review of Test Plan document and work with Project manager to create project plan
• Validate the defects logged by offshore and Onsite UAT team and assigned to Development team
• Review the test cases in HP QC quality center and conduct triage with development and client contacts
• Data verification with various database systems and supporting application using SQL Testing
• Verification of WebSphere System Out logs
• Working in close contact with Developers, Project and Product management team

Environment: MS Dot Net, Centura, Quality Center, Unix, SQL, Mobile Crawlers, SOAP UI for Orchestration Layer Testing, Quality Center and JIRA

Senior Business Analyst

Confidential, San Antonio, TX

Responsibilities:

• Designing new User Layouts by analyzing requirements, constructing workflow charts and diagrams
• Analyzing system capabilities of ATG BCC and writing specifications.
• Responsible for coordinating and reviewing of testing and development activities performed by the peer members Managing software quality from product requirements through the implementation in each Sprint releases using Agile Scrum Methodology
• Creation and Maintenance of Omniture Reports for Tracking the Browser Capability
• Creation and Maintenance of Requirement Designs through Wireframes and Irise.
• Tracking and driving the defects to closure and thereby co-coordinating with the counterparts for clarification
• Designing frameworks for requirements, reviewing test plans, test cases, milestone reports, defect reports
• Designing User Stories, Use Case Diagrams in FRDs
• Designing Wireframes for Usability Experience and walkthrough with clients
• Knowledge Management and Defect Triage
• Stakeholder communication
• Working in an agile environment
• Work in Progress review, Defect review and Daily stand up meetings

Environment: Siebel 7.7, Siebel 8.1.1.7 Wireframes, Irise, SQL, Omniture, BCC (Business Component Center), ITIL V2, Ipad 3, Ipad 4 and Iphone 4, Quality Center, Selenium, Confluence and JIRA

Business Analyst

Confidential

Responsibilities:

• Design and Analyze the business requirements as per the document given in the Simon work folder
• Creating the Business approach using MS Visio, Irise and presenting them on BRD
• Executing Test Scripts based on the Software Development Plan (SDP) available in the SIMON work folder, when the WR is in User Acceptance testing phase
• Confirming with the developers and testers for updates in the requirements and ensuring the availability of the updated SDP, if required.
• Indepth knowledge on PoS(Point of Sales), Salesforce and ESales Usabiilty Design
• Verification of defects and tracking them to closure using Quality Center (QC).
• Providing Sign off on the Work request that pass Functional testing.
• Update and send the Daily Maintenance Task report by EOD.
• Certifying the changes of WRs in production environment during the release
• Tracking and driving the defects to closure and thereby co-coordinating with the onshore counterparts for clarification and status updates.

Environment: Oracle, Java, C and C++, Rational Functional Tester tool, Quality Center and Rational Clear Quest

Software Test Engineer and Business Analyst

Confidential

Responsibilities:

• Working in Agile environment in a close contact with CTO and developers team
• Performing functional, regression, usability, release acceptance testing
• Generate User Stories and Test Scenarios
• Generate Test Scripts for the E2E testing
• Multiple Test Plan created and completed test matrixes
• Participating in daily scrum meetings
• Preparation of test scripts for
• Component Testing
• Application Testing
• System Integration Testing
• Regression Testing
• Investigating and troubleshooting defects using JIRA
• Configuring test environments
• Writing a comparative report of the previous and subsequent builds
• Made a selection of web sites with matched parameters for application testing
• Filing and verifying bug reports
• Utilized Test management tools Mercury Quality Center 9.0
• Generate Test Scenarios from User Stories & Functional docs
• Generate Test Scripts for the E2E testing
• Preparation of Daily status reports

Environment: Siebel CRM 7.7 and Quality Center