SUMMARY

• Over 10+ years of experience working as a Business analyst in Cross - functional domain including Healthcare, Clinical Research Trials, Insurance, Non-Government.
• Excellent communication skills, writing skills as well as presentation skills. Experience working with business users as well as Senior Management/ C Level Executive.
• Serves as a point of contact/liaison for IT team on all the requirements and business questions.
• Performed Project co-ordination and project monitoring to ensure the project finishes on time.
• Solid understanding of all phases of Software Development Life Cycle (SDLC) methodology (such as requirement, analysis, design, implementation and deployment.
• Extensively worked in Waterfall Methodology.
• Working knowledge of Agile (SCRUM), facilitating of Sprint Planning meetings, daily stand-ups and Sprint Reviews& Retrospective for AGILE projects.
• Experience in creating Requirement Artifacts, Business Requirements (BRD), Functional Requirements (FRD), Use Case specifications, User stories and other artifacts.
• Extensive experience in developing/designing diagrams such as Use Case, Class, Sequence, Workflow using UML (Unified Modeling Language) and Visio..
• Experienced of Veeva CRM.Working experience of Veeva Vault(ETMF, CTMS, RIM Suite, Submission and Submission Archive)
• Proficient in writing SQL Queries to query and analyze information.
• Experience in conducting Gap analysis.
• Created Requirements Traceability Matrix (RTM) to keep the stakeholders informed of the project progress.
• Good in requirement gathering including Joint Application Development (JAD) and requirement analysis.
• Flexibility to adapt wide range of work environment.
• Organized, goal-oriented, self-starter and ability to master new technologies, manage multiple tasks while following through from start to completion.
• Good understanding of Microsoft Technologies like Word, Excel

TECHNICAL SKILLS:

Languages: Java, Dot NET

Methodologies: Agile, Waterfall, SDLC

Database & Tools: Oracle, MYSQL

Business Processing Tools: JIRA, Confluence

Tools and Technologies: MS Office, MS SharePoint, Veeva

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Sr Business Analyst

Responsibilities:

• Worked with the business users to define business requirements and analyze the possible solutions.
• Interviewed key users to gather functional and non-functional requirements.
• Documented project related documents and artifacts.
• Participated in Standup meetings every day morning.
• Demonstrated the stories during Sprint Review.
• Worked closely with the Scrum Master in Sprint planning, Sprint review, Sprint Retrospective.
• Maintain the Product backlog and regularly reviewing the backlog or backlog grooming.
• Co-authored business requirements document and extracted, discussed, and refined business requirements from business users and team members.
• Designed and developed Use Cases, Use Case Diagram,and Sequence Diagramsusing MS Visio.
• Created RTM.
• Assisted project managers with the development of project schedules.
• Developed requirements and preliminary design for client applications.
• Involved in the study of the business logic and understanding their physical system.
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements.
• Assisted with users during User Acceptance Testing (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Developed timelines for project delivery, and managed projects and resources to successful completion.
• Acquire and provide sign-offs.
• Reported the status to Project Manager and Business Users on a weekly and monthly basis.

Environment:Hybrid Methodology, MS Visio, MS Word, Oracle,Sharepoint,Jira, UML

Confidential, Rahway, NJ

Sr Business Analyst/ Project Coordinator

Responsibilities:

• Worked with Project Manager and Business Managers in defining the scope and gathering high-level requirements.
• Performed administrative duties like reporting and documenting as well managing the paperwork.
• Implemented the Agile Software Development Lifecycle. Designed the Epics and User stories and worked closely with Scrum Team to ensure all the queries are timely resolved.
• Implemented Veeva CRM for better reporting, analysis and automation of Task, Alerts.
• Gathered requirement for Clinical Operation on Veeva Vault mostly on Vault ETMF &CTMS.
• Organized team meetings and team and client meetings if needed.
• Conducted GAP Analysis to determine the solutions to the business requirements.
• Conducted Joint Application Sessions (JAD) and Brainstorming sessions.
• Performed SQL query with databases in developing reports.
• Prepared RTM to maintain a traceability between the Business requirements, User stories, and Accepance Criterias.
• Reported status to Project Manager and Business Users on a weekly and monthly basis.
• Conducted User Acceptance Testing (UAT) of the intranet with a specific group of users to identify the errors and determine the maximum possible load on the system.

Environment: Agile Methodology, JIRA, MS-Visio, Java, SQL and XML, Veeva CRM and Veeva Vault, SharePoint

Confidential, Piscataway, NJ

Sr. Business Analyst

Responsibilities:

• Served as Subject Matter Expert (SME) on service level risks / issues.
• Records minutes of the meetings.
• Communicated with team member to maintain the maximum efficiency.
• Used Microsoft SharePoint server as a central repository to store different versions of BRDs and Use Cases to avoid duplicate versions of the document propagating in the team.
• Conducted Joint Application Sessions (JAD) and periodically held weekly meetings for the purpose of project updates and to discuss the current project status
• Designed Wireframes/Mockups with the help of balsamiq and creately.
• Scheduled and facilitated weekly status report meeting for the Project Team and for key Stakeholders. Used MS Outlook to schedule and coordinate meetings with all process.
• Provide sign-offs before software release phase for production.
• Conducted User Acceptance Testing (UAT) of the intranet with a specific group of users to identify the errors and determine the maximum possible load on the system.

Environment: Agile methodology, Microsoft Project, SharePoin,t JIRA, MS-Visio, Java, SQL

Confidential, Westborough, MA

Business Analyst/ Product Owner

Responsibilities:

• Conducted meetings, interviews and JAD sessions with SME’s, business users and stakeholders to understand their business process and elicit requirements.
• Performed GAP analysis of existing processes by developing AS-IS and TO-BE process flows and proposed solutions for improvement.
• Acted as a liaison between business and Technical teams.
• Involved in User Acceptance Test (UAT) for final testing of the application in the deployment environment.
• Develop user manuals, presentations and training manuals as per project specifications and timelines.

Environment: WaterfallMethodology, Dot Net, Microsoft office

Confidential

Business Analyst

Responsibilities:

• Analyzed, developed, tracked and enhanced Business Requirements.
• Participating in the planning, development, coordination and presentation of specific needs as appropriate to the quality assurance needs of the end user.
• Updated the meeting minutes of JAD sessions.
• Worked as the primary liaison between the business user and the developers throughout the project cycle.

Environment: Java, Ms Office

Confidential

Business Analyst

Responsibilities:

• Understand and articulate business requirements through user interviews, JAD Sessions and convert them into Technical Specifications.
• Conducted joint requirements planning sessions as a facilitator to gather requirements from the business area.
• Create Use Cases for requirements documentation and deployment.
• Participated in UAT.

Environment: Microsoft Office and Excel.

Confidential

Development Coordinator

Responsibilities:

• Liaison with Confidential, Calcutta
• Coordinating from Central office to other project offices
• Reporting and Documentation.