SUMMARY

• 6+ years of extensive experience as a Business Analyst in business requirement gathering and analysis, business process re - engineering, object-oriented design and modeling.
• Extensive experience in analyzing and requirements gathering and writing system functional specifications including use cases.
• Strong knowledge on the Systems Development Life Cycle (SDLC), Rational Unified Process Methodology (RUP), RAD, SWOT, and CRM.
• Strong skills in creating UML Diagrams and Data Models including Use Case Diagrams, Activity Diagrams, Deployment Diagrams, Data Flow Diagrams (DFD) and Entity-Relationship diagrams using Rational Rose and MS Visio.
• Strong knowledge of Project management skills includes time estimation, task identification, and scope management.
• Manage critical IT investments within a single, integrated platform: Portfolio and Investment Planning, Portfolio Management, Project Portfolio Management and Application Portfolio Management
• Organized Joint Application developments (JAD), Joint Application Requirements sessions (JAR), Interviews and Requirement Elicitation sessions.
• Great skills in collecting business requirements for developing Use Cases, creating Business Requirements Document (BRD) and Functional Requirement Specification (FRS) documents
• Knowledge in Testing VOIP Multimedia Conferencing solutions by testing the voice telephone calls used in customer-service environments and video teleconferencing routing
• Performance testing using data on SQL and MS-Access
• Experience with working on Logical, Conceptual and Physical Data Model
• Well aware of writing ETL Mapping documents and Source to Target Transformations
• Experience in preparing Systems Proposal Reports and performing GAP analysis.
• Motivated self-starter with exceptional team building, leadership, and verbal skills.
• Competent in Creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Extensive experience in developing Use Cases, creating Screen Mockups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis.
• Proficient in Excel and PPT to prepare strategy and planning.
• Strong experience in conducting User Acceptance Testing (UAT) and documentation of Test Cases.
• Expertise in designing and developing Test Plans and Test Scripts.

TECHNICAL SKILLS

Software Packages/ Processes Model Tools: MS Office Suite 2010,2013 (PowerPoint, Word, Excel, Access, and MS Outlook, MS Project), Crystal Reports, Lotus Notes, MS Visio, Rational Rose, Rational Requisite, Enterprise Architect

Databases: MS Access 00/02, MS SQL Server 2008

Operating Systems: MS Windows (9X/NT/XP/Vista/2012)

Methodology: Lean, Waterfall, Prototype Model, Rational Unified Process (RUP), Rapid Application Development (RAD), UML diagrams and Agile - SCRUM

Automotive: SCM, IMDS, DFMEA, APQP, SCAR, PPAP, MPI, TPI, ECO

EPR System: SAP, RAMCO, BAAN, CRM

PROFESSIONAL EXPERIENCE

Confidential, IL

Sr. Business System Analyst

Responsibilities:

• Co-authored business requirements document with project teams. Extracted, discussed, and refined business requirements from business users and team members
• Involved in Inception Phase and prepared vision statement and initial data models that contain Business Requirement Documents and supporting documents that contains the essential business elements and detailed definitions.
• Worked with CA Clarity and Workbench for project/Portfolio management
• Modeled AS IS and TO BE processes using MS Visio
• Analyzed Business Requirements and segregated them into high level and low level Use Cases, Activity
• Diagrams / State Chart Diagrams using Rational Rose according to UML methodology thus defining the Business Process Models.
• Supervise and manage projects throughout SDLC to ensure that project management methodology based on RUP is followed during the project lifecycle using MS Project and NIKU Workbench.
• Used Rational Tools for creating use cases, version control and defect tracking, monitoring. Use Rational Unified Process (RUP) methodology in all areas of the software development life cycle (SDLC).
• Planned and defined Use Cases created Use Case diagrams, Scenarios and Use Case Narratives using the UML methodologies.
• Was involved n the creation of new E-Commerce Products (Arrival Notices and Customized Reporting)
• Worked with Front-end and Back-end systems
• Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
• Performed the requirement analysis and documented the requirements using Rational Requisite Pro
• Established traceability matrix using Rational Requisite Pro to trace completeness of requirements in different SDLC stages.
• Custom tools upgrade client had created marketing, merchandising product tools to support their custom web application which needed to be re-architected to work with ATGs eCommerce suite.
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them.
• Created Mock-up forms in MS word for better visualization and understanding of the software solution.
• Tracked change requests and monitored workload and schedule.
• Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements.
• Used MS Visio for Process modeling, Process mapping and Business Process flow diagrams.
• Created and managed project templates, use case templates, requirement types and tractability matrix.
• Managed workload, schedules and coordinated status review meetings with project managers, business managers and team members.

Environment: Java, J2EE technology, .NET,ASP.NET, SQL Server, UNIX / Oracle Platform, MS Visio, MS Word, MS Excel, MS Power Point, MS Project, RUP, Rational Rose, Rational Clear Quest, Rational ClearCase, Rational requisite pro

Confidential, Overland Park, KS

Sr. Business Analyst

Responsibilities:

• Conducted detailed and comprehensive business analysis by working with the client IT staff, supervisors, and end-users, in order to identify system and operational requirements and improvements.
• Gathered requirements for all the different phases of the project. Conduct individual and group sessions with sponsors and users to gather business requirements.
• Develop strategic partnerships with the business unit to develop a solid knowledge base of the business line, including the business plan, products and processes.
• Document the business requirements and help the business to signoff the business requirements.
• Develop business and functional use cases, project plans and manage the project scope.
• Delivered presentations on Project Status and Current Open Issues Report to Users, Stakeholders and other involved groups
• Provide strategic support in development of detailed project plans, work assignments, target dates etc.
• Conducted gap analysis to identify the compatibility between the legacy system and the new business requirements.
• Conducted weekly meetings with the development and testing team to relay any changed requirements and updates on the development and testing.
• Worked with the development team in the creation of required XML and XSD files
• Play a key role in the planning, testing, and implementing system enhancements and conversions
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD (Object oriented Design) using UML and Visio.
• Conduct workflow, process diagram and GAP analysis to derive requirements for existing systems enhancements
• Worked in the RUP Framework involved in iterations at each phase of the software life cycle.
• Knowledge evocation through user interviews and JAD sessions and used work flow diagrams, Process flow diagrams and E-R diagrams for the representation using Rational Rose.
• Associated in the change control in the application development and used Rational Clear Case for version control and unified change management.
• Gathered client specific business requirements and translated it in a proper manner to the developers, and ensured that these requirements were fully tested and implemented accordingly for each production cycle by creating Traceability Matrix using Requisite Pro.
• Act as a resource in understanding how IS systems carry out business functions and assists in ensuring the timely and effective implementation
• Worked closely with project manager in handling the whole project.

Environment: HTML, DHTML, XML SPY, Oracle, VB, J2EE, RUP, Rational Rose, MS Visio, MS Project, Microsoft SharePoint, Actuate, Quality center

Confidential, NYC

Senior Business Analyst

Responsibilities:

• Reviewed and processed medical health claims for SelfInsuredGroups including verification of coverage, adjudication of claims.
• Claims such as commercial, Medicaid reinsurance and Medicare are prepared and reviewed.
• Responsible for identifying and documenting business rules applied processing most of forms by the Claims and Adjudication Form Management component.
• Facilitated and managed meetings sessions with committees of SMEs to define business requirements
• Researched the various steps in the lifecycle and then constructed the system in such a way that the riskier claims could be easily identified and monitored.
• Developed an initial use-case model for the Claims and Adjudication Forms Management.
• Worked effectively with business in developing and implementing the analytical processes.
• Managed and administered day to day transactional activities
• Responsible for installing claims system for clients that related to professional, re-insurance, global claims and facility etc.
• Identified and reviewed potential system problems and deficiencies and brought to the upper management and lead a team to make the modification.
• Gathered Business Requirements from Business users and documented.
• Created and reviewed business requirements and functional specifications.
• Designed the business requirement collection approach based on the project scope and SDLC Methodology.
• Performed extensive requirement analysis including data analysis and gap analysis.
• Assisted in managing project schedules, documentation and test plans.
• Worked on preparing project plans and also managed changes to the scope of the project.

Environment: ACH,MS SQL, MS server 2000, MS Office Suite, MS Project, MS Visio, HTML, XML, MS Windows, MS SharePoint, Quality Center, Telelogic DOORS

Confidential, San Francisco, CA

Sr. Business Analyst

Responsibilities:

• Worked extensively with the business owners (auditors); conducted formal interviews, live Meetings and JAD sessions to identify requirements and functional specifications.
• Conducted and controlled brainstorming sessions with project focus groups.
• Worked and created architectural flow along with the system architects.
• Documented functional and technical specifications with wireframes and screen mockups to explain in details the business implication and impacts
• Created Use Case diagram, activity diagrams, sequence diagram in MS Visio
• Prepared functional requirements to define the system rules by creating Use cases, interface design and data dictionaries.
• Analyzed and prioritized user and business requirements as system requirement that must be included while developing the software.
• Involved in creating the Project templates, Use case specifications, Change request form.
• Worked with cross-functional teams for building use cases, demonstrating the business requirements, developing business models; Designed and developed business flow diagrams, Object Oriented models using MS Visio.
• Worked with the database design team to assist them in designing the database and also created data dictionary.
• Conducted Model reviews with project team members; Publish and communicate models to various IT and business-based teams.
• Worked with testing team in developing the test plan, test conditions, test cases based on business requirements and technical specifications.
• Involved in UAT process and coordinated with the UAT team to get the feedback to make change requirements document.

Environment: MS Visio, MS Office Suite, Rational Requisite Pro, UML, Windows XP, MS Project, Quality center, .NET, SQL Server.

Confidential

Jr. Business Analyst

Responsibilities:

• Was responsible for defining the scope of the project, gathering Business Requirements and documenting them textually or within models.
• Developed prototype of new information processing application.
• Met with client groups to determine User Requirements and Goals, thus converting User Requirements into Business Requirements and User and Functional Requirement Specification.
• Interviewed Business Area Experts, asking detailed questions and carefully recording the requirements in a format that could be reviewed and understood by both business people and technical people.
• Followed the RUP guidelines and documented the requirements in Rational Requisite Pro.
• Analyzed business requirements and segregated them into high level and low level Use Cases, as well as activity diagrams / State Chart Diagrams and Robustness Diagrams using Rational Rose according to UML methodology, thus defining the Data Process Models.
• Grouped the Use Cases diagrams into Sequence and Collaboration Diagrams using Rational Rose based on UML methods, thereby defining the Business Process Model.
• Worked on a CRM platform on various applications like Customer service and support, data security, focused marketing efforts, automated analytics and reporting, and better coordination and cooperation.
• Documented Test Plans that contains test scripts, test cases, test data and expected results for the Integration, Functional, Performance, and User Acceptance Testing, using Rational Test Manager.
• Used Rational Clear Quest as the defect tracking tool, and Rational Clear Case for Version control and Configuration Management.

Environment: MS Visio, MS Office Suite, Rational Requisite Pro, UML, Windows XP, MS Project, Quality center, .NET, SQL Server.