SUMMARY

• Years of professional experience as a Business Analyst wif a strong understanding of Business Analysis, System Analysis, Business Process Management, Order management and Business Process Modeling.
• Providing recommendation for use of ATG Commerce for (B2B) and (B2C) business.
• Proficient in conducting JAD sessions wif management, SME, vendors, users and other stakeholders and gathering user and business requirements for the B2C and B2B web based application.
• Hands on experience in transitioning client requirements into technical design, design schemas implement custom extensions; integrate wif search engines, unlocking the business value of hybris.
• Expertise in design, implementing ecommerce applications preferably using hybris commerce suit integrating wif various enterprise services.
• Experience in Agile Methodology, (Extreme Programming), Six Sigma.
• Good experience in working closely wife - Commerceproduct management andOracleATG development on global online store testing, from front-end user experience and site functionality through to back-end updates in the CRM, ERP and WMS.
• Expertise in design, implementing ecommerce applications preferably using hybris commerce suit integrating wif various enterprise services.
• Extensive experience in working wif business user to create design documents for Hybris CMS, PCM and WCM cockpits, Content creation and maintenance of the same.
• Knowledge of SDLC and experience working in Agile and Waterfall environments of the Project Life Cycle.
• Hands on work experience in all aspects of Business Analysis and Project Management, including Initiating, Planning, Executing, Monitoring and Controlling as well as Closing domains.
• Strong verbal and written communication skills.
• Well versed in gathering CCAR PPNR and supplementary metrics (FRY-14) forecast from different business units.
• Excellent analytical, organizational, problem-solving, Leadership and time management skills.
• Working noledge of data analysis tools including Excel Pivot tables and other Data Analysis skills.
• Experience in conducting Gap analysis using AS-IS and TO -BE business process, SWOT analysis, Cost Benefit analysis and (ROI) Return On Investment analysis.
• Experience working and completing the entire SDLC (Software Development Life Cycle).
• In depth noledge in waterfall methodology, agile scrum methodology and RUP methodology Use Cases, Software Development Life Cycle (SDLC) processes, Object Oriented Analysis and Design (OOA/D).

TECHNICAL SKILLS

• SQL Server
• XML
• HTML
• DHTML
• MS Expressions Blend 2.0
• MS Office
• Oracle 10g
• Windows Server
• RUP
• UML
• MS Project
• MS Visio
• HP Quality Center
• UAT/CAT
• Agile.

PROFESSIONAL EXPERIENCE

Confidential, San Jose, CA

Business Analyst

Responsibilities:

• Participated in project review meetings and gathering Business Requirement Documents (BRD).
• Used agile methodology throughout SDLC, including planning and cost estimation through requirements, translating into data design and providing oversight in development and execution.
• Conducting clients' meetings, understanding and integrating their business needs into technology.
• Conducted Workshops wif the subject matter experts, stakeholders and other management teams in the finalization of the User Requirement Documentation.
• Understood FINERA, IIROC and NASD rules and regulation to comply when writing tests and functional requirements.
• Documented Financial Data Requirements wif regards to Equity Trades, Fixed Income Securities and Equity Swaps to bring the data into Data Warehouse and Business Intelligence Applications.
• Incorporated Rational Unified Process (RUP) to create Business Requirement Document Specifications using MS Visio and MS Word.
• Working wif the Clients to implement AML/KYC based systems, which includes defining business requirements, functional requirements, and detection rules for the institution's transaction monitoring, Customer Due Diligence and watch list screening systems.
• Documented and reviewed BRD, FRD and Project Charter and solved ambiguity.
• Developed Test Plans, and Detailed Test Cases based on the Use Case Documents, Business Requirements, and Functional Specifications.
• Suggested necessary changes in business processes to go along wif product functionality and configured the product to suit the requirements as per FRD.
• Planned and defined system requirements to Wireframes wif Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Created and managed Project templates, Use Case, requirement types and traceability relationships.
• Participate in regular progress reviews and meetings to discuss existing and potential bottlenecks in the systems and possible solutions wif the development team.
• Performed Gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.
• Produced functional specifications and lead meetings wif developers and business units to discuss outstanding technical issues and deadlines dat had to be met.
• Created UAT test plan and conducted a walkthrough session to make sure all other teams (Development, SIT, Deployment, SME and Baseline) understood their roles and effort.
• Maintained RTM (Requirements Traceability Matrix) for the current business process and proposed changes
• Created and updated project status, progress and completion reports in MS Project and shared it wif stakeholders.
• Conduct BRD walk thru session wif the entire finance team, business, testers and developers after the completion of the BRD.
• Created user manuals and provided training to business users as part of the change management process
• Organize meetings wif the SMEs of the dependent systems.
• Conduct weekly issue meetings wif customers.
• Communicated project changes and status to the stakeholders on a daily basis, ensuring each proposed change goes through a systematic project Impact Analysis.
• Produced various ad-hoc SQL queries / ad-hoc reports dat were used to monitor success of the new requirement by ensuring data is being created as it should.
• Assisted in the training effort for educating the end users wif the new system and how it effects the report format and structured.

Environment: CA Agile (Rally), CCAR, SharePoint 2013, Oracle9i, MS Visio 2013, JBOSS, Oracle DB, MS Project 2013, Oracle ATG, Java/J2EE HTML, XML, JSP, Scrum-Waterfall Hybris.

Confidential, San Francisco, CA

Business Analyst

Responsibilities:

• Conducted meetings wif stakeholders to identify problems, resolve issues and provide solutions as per their requirements and business practices for regulatory reporting.
• Automated the generation of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reports in compliance wif AML.
• Gained end-to-end understanding of the technology and data infrastructures behind the daily production and reporting of all counterparty credit risk (CCRT).
• Gatheird CCAR PPNR and supplementary metrics (FRY-14) forecast from different business units.
• Generated requirements for Capital Markets - Fixed Income Investment Management Business, Portfolio Management, Hedge funds, corporate actions, Brokerage and Trading Model wifin the scope of both the Front and Middle Office.
• Worked on Capital market tools and reporting such as CCAR and BI reporting for day to day business processes and Ad-hoc reporting.
• Utilized Rational Unified Process (RUP) to configure and develop process, agile, standards, and procedures to create a Business requirement Document (BRD).
• Adopt Rational Unified Process (RUP) methodology wif emphasis on its best practices for iterative and incremental development.
• Extensive experience in gathering Business and Functional Specification Document (FSD).
• Worked on SSRS and CCAR reporting tools to participate in the smooth and steady business processes.
• Conduct Brainstorming and JAD Session to gather Business Requirement s wif Regulatory and Compliance subject matter experts to have a good noledge of CCAR reporting.
• Created and maintains a comprehensive Business Requirement library for all Cognos and Qlikview CCAR.
• Performed & participated in (UAT) User acceptance test.
• Extensive noledge in drafting Business Requirement Documents and liaise wif the IT team to translate the BRD to FRD. In addition to preparing the documents, me had put together training manuals for end-users.

Environment: UML, RUP, Outlook, MS Office, MS Project, MS Visio, Clear Quest, Rational Clear Case, SQL Server.

Confidential, San Francisco, CA

E Commerce Business Analyst

Responsibilities:

• Extensive experience working wif vendor e-commerce tools like Microsoft commerce as well as helping construct and integrate in-house ecommerce applications.
• Proficient in preparingBusinessRequirement Document (BRD), Software Requirement Specification (SRS), System Design Specification (SDS), Functional Specifications, Use Cases, and User Manuals.
• Extensive experience wifBusiness-to-consumer (B2C) sales of tangible goods/ online services andBusiness-to-business(B2B) scenarios, such as e-procurement.
• Good experience wif Oracle Commerce Platform (ATG Web Commerce: BCC, Content Management, Personalization, Merchandising, Site Admin, Search, CSC,Endeca).
• Developed cross-functional,changemanagement and implementation strategies
• Proficient in Technical andBusinessWriting,BusinessProcess Flow,BusinessProcess Modeling,BusinessAnalysis and Testing various methodologies.
• Written the BRD diagram to ensure high level design is accepted by client.
• Collecting, compiling, and interpreting business data and drafting reports
• Documented the detailed Business Requirement Documents (BRDs) into Functional Requirement Documents (FRDs), Non-Functional requirement documents (non-FRD)
• Involved in end user training and support for new source providers.
• Utilizing what if analysis to forecast traffic and channel resources to improve return on investment.
• Writing and reviewing test cases use cases, scenarios and expert in UAT (User acceptance testing).
• Identifying all necessary Business and System Use Cases from requirements, created UML diagrams including Use Case Diagrams, Activity Diagrams, and Sequence Diagrams using Microsoft Visio.
• Involved in the complete life cycle of the project from Planning Staging and pushing the codes to production.
• Familiar wif new SAP CRM package tool to extract data into SAP Hybris.
• Preparation of Demo/POC by developing online B2B/B2Cstore applications using Hybris as Ecommerce platform and Rest/Soap functionalities.
• Create and update Business Requirement Documents and Functional Requirement Documents.
• Participate in Code Reviews, System Testing and UAT followed by production verification, post production testing and support.
• Conduct BRD walk thru session wif the entire finance team, business, testers and developers after the completion of the BRD. Organize meetings wif the SMEs of the dependent systems. Conduct weekly issue meetings wif customers.
• Participated in Bug-Review meetings wif software developers, QA engineers, managers and suggested enhancements to the existed application from business perspectives, provided solutions to existing bugs.

Environment: Agile methodology, Rational Suite, MS Office Suite, MS Visio, MS Project, HTML, CSS, JAVA, Java Spring, SharePoint, JIRA, Rally, SoapUI, Windows 7, MS Access, Oracle DB.

Confidential, Framingham, MA

eCommerce Business Analyst

Responsibilities:

• Worked on Business operations of high volume e-commerce site, retail multichannel andOmni-channel experience.
• Possess working noledge in the Oracle ATG e-commerce technology stack, database design, data flows, PL/SQL.
• Consulting for Retail clients wif implementation of ATG, Oracle Web Commerce platform
• Prepared ATG web application training material and training the end-users on new eCommerce platforms
• Acted as a main point of contact between the client and technical teams to deliver high quality, crisp requirements for the implementation of a complete end-to-end eCommerce application utilizing ATG (Oracle Web Commerce).
• Created use cases, FRD, BRD, maintained user stories, burn-down, burn-up charts and drafted formal documents.
• Drafted business use cases such dat any future changes could be easily manageable.
• Followed Agile methodology and participated in sprint planning, daily scrum stand-up and sprint retrospective meetings
• Participated in project review meetings and gathering Business Requirement Documents (BRD).
• Used agile methodology throughout SDLC, including planning and cost estimation through requirements, translating into data design and providing oversight in development and execution.
• Conducting clients' meetings, understanding and integrating their business needs into technology.
• Conducted Workshops wif the subject matter experts, stakeholders and other management teams in the finalization of the User Requirement Documentation.
• Performed Impact Analysis, Feasibility Study/PEST Analysis, Cost-Benefit Analysis and Return on Investment (ROI) to mitigate certain risks associated wif the project and project output.
• Participated in configuration, testing and training efforts.
• Created as-is data flow and work flow diagrams and to-be data flow and work flow diagrams and conducted walk through sessions for these diagrams to make sure dat the business were on the same page as us.
• Planned and defined system requirements to Wireframes wif Use Case, Use Case Scenario and Use Case Narrative using the UML (Unified Modeling Language) methodologies.
• Created business process models using BPMN on Current State and Future State for functional and technological process improvements.
• An in depth understanding of how to integrate Hybris wif a corporate back office fulfillment product like SAP and CMS systems.
• Utilized corporation developed Agile SDLC methodology.
• Used Scrum Work Pro and Microsoft Office software to perform required job functions.
• Assigned tasks among development team monitored and tracked progress of project following agile methodology.
• First-hand experience in Waterfall and Agile (Scrum) methodology of Software Development Life Cycle (SDLC).
• Created and managed Project templates, Use Case, requirement types and traceability relationships.
• Involved in Business Intelligence (BI) and Data Visualization, analyzed the Transaction Processing Data (TPS) using advanced MS Excel.
• Attended Scrum meetings, Participated in sprint planning and estimation meeting as well as other Agile Scrum practices.

Environment: SQL Server, XML, HTML, DHTML, MS Expressions Blend 2.0, MS Office, Oracle 10g, Windows Server, RUP, UML, MS Project, MS Visio, HP Quality Center, UAT/CAT, Agile.