SUMMARY

• 7+ years of Business Systems Analyst experience in the field of Financial Services & Banking,health and Capital Markets.
• Intensive experience writing Business Requirement Documents (BRD), Functional Requirement Documents (FRD), User Requirement Documents and helping developers with creation of Software Requirement Specifications (SRS).
• Wide - ranging experience using different methodologies such as Agile, SCRUM, RUP (Rational Unified Process) & Waterfall,JIRA.
• Involved in facilitating meetings, revise sessions, Discussion groups and JAD sessions to analyze the business requirements to its depth and reach team consensus.
• Proficient in developing Business Process Diagrams, such as Use Case diagrams, Data Flow diagrams, Process Flow diagrams using MS-Visio and UML.
• Experience with Rational Requisite Pro to create and manage requirements and managing defects.
• Good knowledge of designing Sequence and Activity diagrams using Rational Rose.
• Excellent knowledge of project management - MS Project 2003, experience in Planning, Scheduling, Task Allocation.
• Knowledge on warehouse management (WMS).
• Experience in get the UI wireframes and prototypes created by helping respective team to elicit the requirements better.
• Experience in writing test plans, defining test cases, developing and maintaining test scripts.
• Knowledge of testing the functional and technical requirements. Functional, Regression Testing and Integration Testing for Web based and Client/Server applications.
• Experience with Data Analysis using Oracle as a backend and using SQL Queries.
• Experience in Defect Tracking Process-Test director for executing and reporting bugs to the QA team and UAT.
• Strong understanding of FACETS and Facets Data Model working on data model and data extracts.
• Experienced working in Facets online modules such as Billing, Provider, Claims and Membership modules.
• Strong experience in writing use cases/user stories, functional design documentation, test case development/execution and UAT support.
• Working Knowledge of Reporting tools such as Business Objects.
• Assisted in the assessment, estimation and assignment of work for the web team.
• Provided both internal performance reporting and web analytics (e.g., customer usage behaviors).
• Experience in reporting, documentation, presentation, and excel data management.
• Excellent problem solving, team building, judgment and decision making skills.
• Strong communication and time management skills, proven ability to work under Pressure and team-oriented environment.
• Excellent analytical, interpersonal, collaborative, diplomatic, and documenting skills.

TECHNICAL SKILLS

Operating Systems: Windows 98/XP/NT/2000, MS DOS

Programming Languages: Java, C, J2EE

Methodologies: Rational Unified Process, OOP, SDLC (Waterfall Model, Spiral Model),JIRA

Business Modeling Tools: MS Visio, MS Project, Rational Rose, UML, Rational Requisite Pro, RationalClear Case, MS Outlook, Lotus Notes,WMS,Sail Point,Facets.

Database/Web: SQL, MS Access, Oracle 10g, IBM Mainframes, HTML, MS Front Page, Mapping Designer, Work Flow Manager, Work Flow Monitor)

Query Tools: Test Director, Rational Clear Quest, Quality Center

PROFESSIONAL EXPERIENCE

Confidential, Tulsa, OK

Business analyst

Responsibilities:

• Interfaced with the client as part of the Requirements Engineering team to finalize the project scope.
• Assisted the PM in developing Use Cases and project plans and also managed changes to the scope of the project.
• Conducted user interviews, gathered Requirements, analyzed the Requirements and managed changes using Rational Suite.
• Used relational database.
• Conducted interviews with end-users to collect requirement and business process information.
• Developed business process models in RUP to document existing and future business processes.
• Performed extensive Requirement Analysis including data analysis and gap analysis.
• Designed and developed project document templates based on SDLC methodology.
• Participated in various stages of data and requirement analysis for project needs.
• Identified internal and external system requirements, design and configuration set-up, created User Documentation and conducted training classes.
• Developed business requirement specification documents as well as high-level project plan.
• Designed and developed Use Cases, Activity and data flow Diagrams, Sequence Diagrams, flow charts and OOD using UML.
• Assumed ownership of Use Case Diagrams, Use Case narratives and other various artifacts.
• Assisted PM by maintaining artifacts and portions of the project binder.
• Documented and delivered Functional Specification Document to the project team.
• Assisted the Project Manager to develop both high-level and detailed application architecture to meet user requests and business needs.
• Participated in the logical and physical design sessions, assisted and developed high and low level design documents.
• Identified many Gaps/ Oracle Bugs / Enhancements in Oracle ASCP (in areas of HLS Scheduling Demand/Supplies Pegging and Optimization engine). Worked with Oracle Product Management and Development team directly to design the solution and implemented it successfully for IR.
• Researched and evaluated the solutions to develop the web based frontend for WAVE, an iSeries based WMS application.
• Developed and performed test scripts for data integration between WMS and host and WCS and WMS.
• Successfully created and developed modifications to WMS to improve inventory and operations efficiencies with customer orders.
• Perform Installation and configuration of SailPoint IdentityIQ
• Develop custom SailPoint BuildMap Rules and Workflows as per the business needs.
• Implement REST classes using SailPoint Rest Application.
• Participate in all SailPoint deployment activities - connector configuration, custom rule development, workflow configuration and development, third party system integration.
• Assisted the PM in setting realistic project expectations and in evaluating the impact of changes on the project plans accordingly and conducted project related presentations.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Conducted User Acceptance Testing (UAT).
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project life cycle.
• Performed task decomposition, delegated tasks and monitored project milestones using MS Project.
• Assisted the PM in performing Risk Assessment, Management and Mitigation.
• Performed JAD sessions with relevant business Units to optimize workflow.

Environment: Java, J2EE technology, Windows 2000 Advanced Server, UNIX / Oracle Platform, MS Visio, RUP, Rational Rose, Rational Clear Quest, SQL, Rational Clear Case, Caliber Define IT, rational test manager, Rational Robot, WMS.

Confidential, Oregon

Business analyst

Responsibilities:

• Participated in project review meetings and gathering Business Requirement Documents (BRD).
• Conducted user interviews, gathered requirements, analyzed the requirements using Rational Rose requisite pro - RUP
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD (Object oriented Design)
• Experience with ERDs to analyze the nature of all significant interactions.
• Participated in JAD and JRP sessions and interacted with technical leaders from various departments
• Designed the business requirement collection approach based on the project scope and SDLC methodology
• Conducted workflow, process diagram and GAP analysis to derive requirements for existing systems enhancements.
• Gathering requirements and preparing functional documents for Facets 4.71.
• Worked with the business/functional unit to assist in the development, documentation, and analysis of functional and technical requirements within FACETS.
• Involved in Facets Output generation, Interface development and Facets Migration Projects.
• Responsible for configuration/ compatibility and BA testing with the help of Facets, SharePoint and Tidal scheduler.
• Tested the changes for the front end screens in FACETS related to following modules, test the FACETS batches membership, Billing, Provider.
• Assisted with user testing of systems, developing and maintaining quality procedures, and ensuring that appropriate documentation is in place
• Created and Maintained Supporting documents (technical, business, project level and sops) to meet SDLC standards
• Conducted User Acceptance Testing (UAT).
• Maintained the Requirement Traceability Matrix (RTM)
• Defined various scenarios for testing the application and wrote test cases based on these scenarios as well as ad-hoc test cases based on interactions with users
• Developed and wrote test cases for the testing efforts in compliance with Design Control Policy
• Updated and wrote several SOPs for day-to-day functioning of the system as well as emergency operation (system recovery, back-up, etc)
• Created a detail Requirements, Test plan and procedures for application testing using Rational Test Manager.
• Made sure that the current testing practices meet legal compliancy standards
• Involved in data conversion
• Performed data integrity testing by executing SQL statements using relational database.

Environment: Rational Rose,Facets, Windows 2000, XML, HTML, XML, SQL, XSL, MS Visio, MS Project.

Confidential

Business Analyst

Responsibilities:

• Gathered Interface Specifications and Business Process Requirements for the application from SME’s from various business areas to finalize the business process requirements.
• Conducted SME’s meetings, one on one interviews, conducted requirements gathering, created analysis/functional specifications.
• Conducted JAD sessions with end-users to identify user requirements and also to collaborate with developers for application development.
• Created system architecture and design using the UML Analysis Model and Design Model.
• Performed the requirement analysis and documented the requirements in the Business Requirement Document (BRD).
• Created Logic flow charts using UML.
• Formulated comprehensive test plan based on requirements and develop test scenarios based on use cases.
• Functioned as an intermediary between DST's technical staff and 15 clients on projects that required programming, such as system conversions and the development of new reports.
• Involved in DST reviews and DST revisions.
• Responsibilities included conducting feasibility studies, budget projections, and implementation timelines.
• Conducted presentations of the Q/A test results with analysis to the stakeholders and users and documented modifications and requirements.
• Supported Business Objects end users including software (Designer, Reporting and Web Intelligence) and created reports.
• Analyzed business needs, created and developed new functionality supporting in-house development projects.
• Developed business papers, gathered business requirements, and compiled them to help the design of a viable online banking system.
• Acted as a primary liaison between the business users and the internal users.
• Analyzed existing systems and revised them as needed.
• Gathered and documented business requirements. Designed and developed sequence diagrams and models.
• Formulated logical statements of business requirements research and evaluated alternative solutions to recommend the most efficient and cost effective solution for system design.
• Proactive management of client expectations of the marketplace.
• Communicated with Business Users to identify needs, define project scope, and detail functional and non-functional requirements
• Documented the Business requirements while involved in Software Development Life Cycle (SDLC)
• Successfully used RUP Analysis model, gathered requirements, facilitating use case workshops in sessions
• Used tools such as Rational Requisite Pro, defined Business and System use cases and Activity diagrams
• Reviewed documents/templates to create BRD and implemented the RUP process, identified Worked on the Flowchart and Process diagrams using MS Visio