PROFESSIONAL SUMMARY:

• 12+ years of IT experience in End - to-End delivery of programs / products, enhancements and support
• 8+ years in Project Management, Critical Deliveries, Multiple Vendors, Customer, Stakeholders
• Core expertise is in implementing large, end-to-end fixed price and time & material projects across various domains and geographies demonstrated excellent delivery of projects
• Performed Managerial roles such as Release, Implementation, Deployment, Testing, Environments
• Performed all aspects of SDLC in both conventional project and Agile programs, Scrum Projects, SAFe methods
• Presented dashboards on risks, mitigations, road-maps and s to top management and stakeholders
• Engaged with clients for strategic decisions, determining requirements on technical / functional aspects
• Presented and implemented innovative ideas on process improvements, problem handling, escalations, impact analysis and delivery processes
• Well-versed in multiple technologies from web to middleware, database, content/media data
• Strong acumen and intuitive towards the programs, deliveries and goals of the company
• Always elated to work in an environment with new technologies with greater challenges by meeting the expectations
• Excellent communication, people management, interpersonal skills & mentoring teams.

TECHNICAL SKILLS:

• (MPP)MS-Office MS-Visio
• Service Now
• CRM ERP Saleforce.com
• Mainframe Cobol
• CICS VSAM/DB2
• SAP BI Data warehousing
• C, C++ JAVA
• PL/SQL Unix/Linux
• Python Network Storage
• Oracle MS-SQL
• Dot Net HTML /XML
• Compute Cloud technologies Google Maps

PROFESSIONAL EXPERIENCE:

Confidential - Memphis, TN

Project /Program Manager

Responsibilities:

• Project Manager with 20+ offshore resources
• Gathered business requirements for SAP reporting and functionality enhancements of portfolio mgmt.
• Lead the development and delivery of their ecommerce features & Digital Platforms
• Configured SAP to enhance functionality and reporting.
• Maintained and presented dashboard metrics to the customer executive level team.
• Delivered industry-leading budgeting software to streamline budgeting and financial processes, saving company man hours, shortening processes from months to days, and consolidating hundreds of spreadsheets into one cloud-based system
• Overall control of multiple applications across Latest, Stage, Performance, Soft Launch and Production environments
• Defining milestones, deliveries, sign-offs with Change Management, Release Management
• Review and alignment of solution designs with FedEx Architecture teams
• We used Google Maps API and Algorithm to integrate Map functions on Fedex product delivery
• Graphical data display was customized to analysis, statistical model based customer needs at Fedex using Google map research.
• Manage priorities across multiple constituents - IT Liaisons, Business Teams and Legal Teams
• Coordinate resources to address critical issues and identifying and implementing technical and business solutions
• Daily Weekly Status reports with middle and higher managements
• Monitor the health of all applications and environmental support
• Stakeholder Management and escalation control to upper-level management, followed Agile methodology
• Guide the team towards the priorities, enhancements, developments and fixing the issues
• Raise and coordinate approval on Change Requests and Change Records
• Captured business process requirements in SAP Warehouse management, system study & review
• MPP and AML are used in tracking the project and release schedules tracking the milestones and resources
• The methodology used in the Operational risk management process is ALGO Model

Environment: Java, Apache, Oracle, Drupal, SAP ABAP + RAR and Service Now, ERP, ECC, SAP WM, Python, Vanguard, Google maps, Java scripts

Confidential - Bentonville, AR

Project, Release & Implementation Manager

Responsibilities:

• Project Manager and additional responsibility on controlling release schedules
• Capturing business process requirements, system study & review
• ITIL service delivery processes and improvements along with projecting the milestones
• Transfer of data proposing the possible enhancements based on above study; consolidating requirements.
• Driven the High level / Low Level Design reviews and enhancements
• Participated in-depth on all technical issues in all fronts of application
• Working the major issues in debugging the issues with team and creating the workflows and Visio
• Understanding of the domain knowledge to help team understands the right context. Secondary responsibility on the dot.COM deployments without any impact of the new code and data integration
• Leads and manager of all the applications were involved in updating me with the signoffs for the entire major and point releases along with the new functionalities.
• Communication with multiple vendors and teams, review meetings, coordination with the third-party vendors, escalation point, Site safety point and deployment responsibilities on various environments.
• Captured business process requirements, system study & review and followed Agile Methodology
• MPP is used in tracking the project and release schedules tracking the milestones and resources
• Lead the workshop of future Mobile apps for Walmart, develop pilot Mobile app.
• SPOC for the 11 releases and 22+ point releases

Environment: MS-Project, Service Now, Java, Java Scripts, Struts, API, Oracle, Linux, Visio, Control-M, AWS, JIRA, HTML, SQL

Confidential - Washington D.C

Project Manager

Responsibilities:

• Communication with the client, participated in Design reviews
• Data analysis on the trading system.
• Tracked effectively the risks and well worked in mitigating the issues and contingency planning
• My role also demands functional/implementation understanding and support to the project leaders
• Prioritizing the various tasks and across the teams and groups. Internal reviews and checklists for the defined tasks
• Handle stakeholders and implemented the functionality and achieved the goals/changes recommended
• Worked with structured and unstructured data sources using Big Data technologies with Agile Methodology
• Liaised with business stakeholders to conduct effective discussions on project/reporting needs, data specifications, priority and timeline to ensure timely and accurate deliveries
• Ability to describe challenges and solutions in both technical and business terms in area of SAP Material Management.

Environment: MPP, QC, Visio, Java, XML, JSP, Oracle, Compute, Storage, Network, SAP MM, HTML& SQL

Confidential

Project Manager / Team Lead

Responsibilities:

• Communication with the client, participated in Design reviews
• Handle stakeholders and implemented the functionality and achieved the goals/changes recommended
• Controlled Vendor Project Team for Credit Card Implementation

Confidential

Team Lead

Responsibilities:

• Managed a Project Team for RSFP - Credit card implementation
• Led vendor project team for Six sigma performance tuning project.
• As Testing lead for Probe Launch, Cardpac products Migration to VisionPlus
• Ability to describe challenges and solutions in both technical and business terms.

Environment: VisionPlus 8.23, CICS, Cobol, VSAM, Postilion