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Business Analyst Resume

MichigaN

SUMMARY:

  • 9+ years of experience as an IT Business Analyst with extensive experience in business requirements gathering, requirements interpretation, developing methodology, IT testing in banking and finance and Supply Chain Management.
  • Experience in Agile (Scrum) project methodologies and development practices, particularly sprint planning and assessment, and test - driven development and continuous integration.
  • Strong experience in all phases of Software Development Life Cycle and experience in management of requirements throughout SDLC.
  • Excellent working knowledge of Pivot tables, What if Analysis, Macros and Solver and ad hoc reports in Microsoft Excel.
  • Experience in performing GAP, SWOT and Risk analysis.
  • Excellent Knowledge of Business Requirement Document (BRD), Functional Requirement Document (FRD), Functional Specification Document (FSD).
  • Very good understanding and expertise in writing requirements, test plans and test cases.
  • Experienced in performing end-to-end User Acceptance Testing (UAT), Smoke testing, White box and Black Box testing and also creating Requirements Traceability Matrix (RTM).
  • Experienced in designing, capturing, consolidating, and maintaining key metrics with Agile and Scrum Protocols.
  • Hands on Business and Data Analysis using SQL and RDBMS
  • Hands on proficiency and experience with Windows; MS Project, PowerPoint, Excel, Word, Access, Outlook, Visio, Photoshop, Illustrator, Outlook, and Microsoft Office SharePoint Server (MOSS) to create effective inter-organizational, client, management communications and presentations.
  • Experienced with project management, defect tracking tools like RALLY, Quality Centre.
  • Highly Motivated Team Player with experience in working with large organizational environment.
  • Ability to work with several partners/colleagues and deliver the results in time and/or resource constrained environments.
  • Excellent oral and written communication skills.

TECHNICAL SKILLS:

Requirements Traceability Tool: HP Quality Centre (QC), Application Lifecycle Management (ALM), RALLY.

Project Management Tools: Microsoft Project Plan (MPP), Clarity management, Microsoft Visio, SharePoint.

Software Methodologies: SDLC models, Agile methodology, ITIL(ITSM).

Windows Applications: Microsoft Office products (Word, Excel, Access and PowerPoint).

Incident Management Tool: HPSM, Impact Communicator.

Microsoft management Tool: Access Management-Identity Management tool (IDM).

Programming Language: C, SQL, Python

Operating Systems: Windows 10/8/7/XP/Vista, MAC OS

Database Technologies: Relational Databases, DBMS concepts.

Database Tools: MySQL

Software Testing: Manual Testing, Automation Testing, White box and Black box, User Acceptance Testing.

Data Management: Tableau, Access

Supply Chain Management: Llamasoft

PROFESSIONAL SKILLS:

Confidential, Michigan

Business Analyst

Responsibilities:

  • Documented current statebusinessprocess requirements includingbusinessprocess flow diagrams,businessrequirements, and user stories.
  • Used documentation to influence future system/process enhancements.
  • Facilitated sessions with stakeholders to elicit process and systemic pain points. Analyzed deficiencies and identified opportunities for improvement using various UML diagrams, prototypes both static and dynamic
  • Identified solutions to business/systemic problems and transformed them into robustbusiness requirements and user stories.
  • Maintained and groomed the product backlog.
  • Standardized team estimation practices by introducing agile "planning poker" sessions. Used these estimations along with team capacity to create the sprint scope and release plan.
  • Developed specific and extensive acceptance criteria for user story acceptance.
  • Worked alongside the QA team to demonstrate system capabilities and acceptance criteria.
  • Created UI mockups to supplement user stories and thoroughly define the ideal user experience.
  • Collaborated with developers and testers to make sure requirements are fully understood.
  • Provided context on how the proposed solution fits into thebusinessstrategy as a whole.
  • Worked with QA team to raise, discuss, triage, suggest, and resolve/retest system defects.
  • Achieved stakeholder sign off on completed features and facilitated UAT sessions with end users. Compiled and documented, analyzed, and transformed end user feedback into user stories for future development.

Environment: HTML MS Word, MS Excel, MS project, RUP, MS Visio, HP Quality Center, ASP.NET, SQL Server 2005, SSRS, Rational Requisite Pro, Rational Clear Quest, Rational Clear Case

Confidential, Nashville, Tennessee

Business Analyst

Responsibilities:

  • Designed and implemented data models in R around new data sources to analyze customer call tariffs
  • Gathered data requirements around new data sources and new uses for existing data sources
  • Participated on cross - functional project teams to identify critical requirements from a reporting perspective.
  • Acquired data from multiple sources and prepared data for further analysis
  • Worked on customer data related issues and worked on project resolution in collaboration with development teams
  • Involved in discussions with business partners to identify questions for data analysis and experiments
  • Met with SME to gather information, designed/created process maps; process flows, swim lanes using Visio
  • Worked with business managers/leaders; reviewed business and system requirements
  • Acquire data from primary or secondary data sources and maintain databases/data systems
  • Identify, analyze, and interpret trends or patterns in large data sets
  • Utilization of Power BI functions and Pivot Tables to further analyze in given complex data
  • Written Test plans, Test cases, executed Test cases for SQL/backend test and tracked defects in Quality Center based on the Business Requirements, Functional Requirements, and Business Workflows.
  • Participated meetings to keep track of new requirements from the project.
  • Reviewed the Analysis & Design documents with Tech lead, Database Developers and Test team for better understanding of the requirements.
  • Performed System Testing, Integration System test, End to End, regression testing, UAT test and Production test per the needs of the application and record Issues / Defects and track in Quality Center.
  • Performed Backend/SQL Test for Insert, Update and Functions.
  • Participated in business requirements reviews and software system (application) designs for testability.
  • Immediate notification / escalation of issues to the Management.

Environment: Waterfall, HTML MS Word, MS Excel, MS project, RUP, MS Visio, HP Quality Center, ASP.NET, SQL Server 2005, SSRS, Rational Requisite Pro, Rational Clear Quest, Rational Clear Case

Confidential, Dallas, TX

Jr. Business Analyst

Responsibilities:

  • Gathered requirements by interviewing the various business involved
  • Created and developed new functionality in the application to meet automobile loan needs
  • Designed and developed Use Cases, Activity Diagrams., Sequence Diagrams, and OD using UML
  • Analyzed existing system logic difficulties and revised them as needed
  • Thoroughly studied the requirements for the process re-engineering
  • Prepared Business Requirement Documents (BRDs) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system
  • Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation
  • Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements
  • Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them
  • Assisted in building a business analysis process model using Rational Rose and Visio
  • Collaborated with project manager to organize training material and write user manuals

Environment: HTML MS Word, MS Excel, MS project, RUP, MS Visio, HP Quality Center, ASP.NET, SQL Server 2005, SSRS, Rational Requisite Pro, Rational Clear Quest, Rational Clear Case

Confidential, Minneapolis, MN

Business Analyst

Responsibilities:

  • Worked with Project Manager in activities like - Project Planning, Budgeting, Scheduling and costing and used MS Project extensively as a part of these activities.
  • Prepared weekly project status reports for management.
  • Facilitated Brain storming sessions with SME’s and Coordinated Requirements gathering sessions with the LOB (Line of business) and made sure the requirements were clear and un-ambiguous and documented them.
  • Created ‘As-Is’ Business process flows to help the project team understand the current system End to end flow.
  • Created new ‘TO-BE’ Process flows to provide an expectation of how the new system will look like.
  • After requirements were finalized, worked with the business and technical teams to work on Functional and Non-functional specification documents.
  • Created Business scenarios for regression along with BPC (Business Process Consultants) who represented business users.
  • Conducted UAT (User Acceptance Testing) with the business users in determining the issues in the project before the deployment of the system.
  • Assigned bugs to appropriate software development team and tracked resolution.

Environment: Waterfall, HTML MS Word, MS Excel, MS project, RUP, MS Visio, HP Quality Center, ASP.NET, SQL Server 2005, SSRS, Rational Requisite Pro, Rational Clear Quest, Rational Clear Case

Confidential, Richfield, MN

Business Analyst

Responsibilities:

  • Coordinated Requirements gathering working sessions with the Stakeholders and made sure the requirements were clear and documented them using Caliber RM.
  • Coordinated with the scrum team in stand-up meetings and creation of Product and Sprint backlog.
  • Created ‘As-Is’ Business process flows to help the project team understand the current system End to end flow and help the business team narrow down on the business requirements.
  • Based on the process flows performed GAP analysis to understand limitations of the changes and areas of improvement.
  • Created new ‘TO-BE’ Process flows to provide an expectation of how the new system would look like.
  • Created FDD (Functional design document) based on the stakeholders approved requirements and supported the Enterprise Interface partners in creating Technical Designs.
  • Planned and defined system requirements to Use Case and created Dashboards, Use Case Diagrams, Activity Diagrams, Sequence Diagrams using MS Visio.
  • Conducted IT Reviews of the gathered requirements with the Enterprise Interface IT Partners.
  • Assisted the QA team in testing and resolving bugs in a timely manner

Environment: HTML MS Word, MS Excel, MS project, RUP, MS Visio, HP Quality Center, ASP.NET, SQL Server 2005, SSRS, Rational Requisite Pro, Rational Clear Quest, Rational Clear Case, Waterfall

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