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Business Analyst Resume

Miamisburg, OH

SUMMARY

  • Designing and Development of Warehouse management and Order Management System application.
  • Responsible for creating Business requirement documents and Functional document.
  • Proficient in Warehouse Management and Retail Order Management system concepts.
  • Expertise in various functionalities used in Warehouse Management System and Retail Order Management system.
  • Proven skills in relationship management with clients and effectively guiding teams during the project development life cycle, and delivering the product within time, cost and quality parameters.
  • Experienced Information Systems with demonstrated expertise in all phases of software development life cycle (SDLC): System Analysis, Design, Development, Testing, Deployment, support, documentation & Configuration Management
  • Proficient in Warehouse Management and Retail Order Management system.
  • Excellent analytical, problem solving and communication skills.
  • Proactive and innovative team player proven to work under tight deadlines, capable of managing multiple projects and also can work efficiently as an individual
  • Proven expertise in AS400. (Interfaces, Reports and data model) Designed end - to- end architecture for WMS (Warehouse Management System) and Retail Order Management system.
  • Expertise in analyzing production issues and provide solution with in SLA (Service Level agreement)
  • Expertise in developing various interfaces and Reports using AS400 technology across different modules like Picking, Packing and shipping modules of WMS and Order Management module for Retail domain.

TECHNICAL SKILLS

Modeling/BPM Tools: Bizagi BPM, Oracle BPM Rational Rose, Business Objects, Microsoft Visio, IBM Requisite Pro

ETL & Project Management Tools: Ab Initio DQE, Talend Open Studio, Informatica Power Center, MS Project, JIRA

Requirement Mgmt. Tools: Rational Requisite Pro, Jama contour, Rally Agile

Databases: MS SQL, MS Access, Oracle, SQL Server 2008, Mainframe

Languages: Java, Html5, CSS, Jscript, jQuery, Linux

PROFESSIONAL EXPERIENCE

Confidential, Miamisburg, OH

Business Analyst

Responsibilities:

  • Facilitate Requirement Gathering sessions with the stakeholders, end users and technical team to identify and capture requirements for Lending Transformation Investor Reporting Project.
  • Document the product requirement in various forms such asBusinessRequirement Document (BRD), Functional Specification Document (FSD) and Wire Frames.
  • Create various UML models like Use Case diagrams, Activity Diagrams and State Diagrams in MS Visio.
  • Extensively used Agile Methodology in the process of the project management based on SDLC.
  • Work on data mapping from Legacy source applications i.e. ACLS, FDR to MSP target (Mortgage Servicing Platform) application.
  • Involved in end to end data analysis processes and generate reports from them for senior management.
  • Writing SQL queries for mapping activity and database testing.
  • Assist Development and Testing team with all their queries regarding project from requirement perspective
  • Performed Smoke, Functional and Regression testing and updated the regression tests.
  • Supporting the established Agile development and testing processes to ensure that developed capabilities meet the documented requirements.
  • Support production support team in understanding the issue and reducing the turnaround time.
  • Prioritize change requests enhancements and write requirement document for them.
  • Assistbusinessin preparing UAT test cases and coordinate with all the internal and external stakeholders for both functional and nonfunctional requirements and maintain all the project related documents.
  • Creating user's security roles and setting their Privileges in Oracle Identity Manager.
  • Use Quality Center for tracking of requirements, test cases and defects.
  • Use BKFS products such as Passport, Navigator and MSP for finding the mapping of fields from source to target platform.
  • Creating User Manual and FAQ documents for the end users and also provide them training before application go live.

Environment: MS Office, MS Access, Excel, MS Outlook, Confluence, SharePoint, JIRA, Windows XP, MS PPT, SQL, HPALM, Tableau, BKFS Passport, BKFS Navigator, Oracle Identity Manager, ACLS, FDR.

Confidential, Detroit, MI

Business Analyst

Responsibilities:

  • Created and managed project templates, user story templates, requirement types and traceability matrix.
  • Interacted with BPOs and system architects to understand detail level of data flow from various applications within LPS.
  • Worked closely with Mortgage Servicing Consultants to create customized dashboards that included information about the number of leads, status of leads, real-time market rates and partner management portal among others.
  • Actively involved in Scrum Sprint Planning Sessions, Backlog Grooming, Sizing, Sprint Retrospectives & Reviews, Daily Standup, User Stories and Acceptance Criteria.
  • Worked alongside the Product Owner to create and prioritize the Back Log in JIRA, coordinated Planning Sessions and maintained User Stories and Acceptance Criteria.
  • Elicited Business requirements and business needs as part of an Agile Scrum team.
  • Extensively worked on the ETL mappings, analysis and documentation of OLAP reports requirements.
  • Documented report layouts and report mapping documents for ad hoc reporting.
  • Created UML Diagrams like Sequence Diagrams, Activity Diagrams and process flow diagrams to elaborate the new processes using MS Visio.
  • Worked closely with QA team during UAT testing and created test plans and test scenarios.

Environment: JIRA, Microsoft Office suite (Word, PowerPoint, Access, Excel, Outlook, Project, Visio), Windows, Microsoft SQL Server 2012, SSIS, Share Point, Quality Center, Windows 7,Java,Html.

Confidential, Cincinnati, OH

BusinessSystemsAnalyst

Responsibilities:

  • Facilitated requirement gathering sessions with the stakeholders, end users and technical team to identify and capture requirements forMortgageValuation ProcessingSystem.
  • Documented the product requirement in various forms such asBusinessRequirement document (BRD), Functional Specification Document (FSD) and Wire Frames.
  • Created various UML models like Use Case diagrams, Activity Diagrams and State Diagrams in MS Visio.
  • Identified the Use Cases and documented the product requirements and the workflows of the As-Is process and the To-Be process in the textual Use Cases for various modules.
  • Involved inBusinessProcess Modeling and redesign concepts especially forsystemER and process diagrams.
  • Created and managed the entire requirement in Quality Center.
  • Involved in the creation of UAT test plan, test cases and test strategy based on the functional and non-functional requirements and then linking them to maintain Requirement Traceability Matrix through Quality Center.
  • Conducted UAT successfully for all the releases of the project and produce UAT test report for the same.
  • Performed Smoke, Functional and Regression testing and updated the regression tests.
  • Involved in writing SQL queries for backend testing.
  • Excellent expertise in Quality Center for directing, tracking and outlining needs during a project SDLC.
  • Have been an active member of Defect Review Board (DRB), identifying the causes of operating errors and decide what to do about it.
  • Prepared Validation document according to the standard template provided by the client.
  • Prepared user manual and drafted FAQ for end-users.
  • Conducted software and application training to the users and new members in the team by preparing user and technical manual and assist them with any technical or non-technical issues.
  • Assisted project manager in estimating the resources and participants needed to achieve project goals.
  • Reviewed proposed changes to documents to ensure complete traceability, timeliness and accuracy.

Environment: Microsoft Office suite, MS Visio, Windows XP, SQL Server, XML, Crystal Reports, QTP, Quality Center.

Confidential, Glastonbury, CT

Business Analyst

Responsibilities:

  • Worked withBusinessUsers, Customers and Subject Matter Experts (SMEs) to understand the existing system and the currentbusinessprocess and methods to identify deficiencies and areas for improvement and enhancement.
  • Actively assisted in the acceptance and validation of the stories by testing the delivered stories.
  • Provided detailed User Interface Document to the development and testing team for clear understanding of the system.
  • Conducted requirement walkthroughs with the development and test teams before the development and testing phases respectively, to ensure that the requirements are accurately understood.
  • Created and maintained Requirements Traceability Matrix (RTM) to trace technical requirements to theirbusinessrequirements and the test case to their functional requirements.
  • Worked closely with the QA Team and played a key role bringing in best practices of test driven development in an Agile environment.
  • Actively participated in the Daily stand up and Weekly status meetings.
  • Conducted User Acceptance Testing (UAT) to ensure all thebusinessrequirements have been fulfilled by the application.
  • Prepared detailed user manuals and conducted training sessions.

Environment: Agile Methodology, Smart Draw, Microsoft Visio, JIRA, Oracle DB, SQL, Java, Html.

Confidential

Junior Business Analyst

Responsibilities:

  • Gathered requirements and interpreted information from multiple sources (including databases, interviews, etc.) and made recommendations based on the analysis.
  • Extensively used Agile Methodology in the process of the project management based on SDLC.
  • Used MS Word & Visio to document data flow of the AS-IS process and TO BE process.
  • Created detailed business requirements for functional (e.g., business processes modeling, rules) and non-functional (e.g., data, security) capabilities.
  • Worked on iRISEprototypingandmockuptools in requirement phases to transition from Waterfall to Semi-Agile SDLC Methodology.
  • Imported Reports frommainframeto Texts or MS Word and provided it to the test team.
  • Documented scenarios for creditriskmanagementfor measuring, monitoring and managing creditrisk, thereby offering a broad range of analytical Capabilities and user control.
  • Analyzed client data, documentation and negative news in order to determine client risk profile as established under the globalKYCprocedures.
  • Define and documentuserstoriesfrom the product owner and project owner.
  • Participated inTaskCreation,TaskEstimation,TaskDistribution and TaskPrioritization meetings.
  • Used JIRA for allotting task andissuetracking, user story management, and requirements traceability.
  • Facilitated JAD sessions to embrace a problem's dimensions, possible causes, requirements, to propose alternative solutions and to reach a decision.
  • Leveraged Microsoft SharePoint formanagingdocumentationand metrics for project coordination.
  • Preparedbusinessrequirements documentation (BRD), functional specifications documentation (FSD).
  • Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOAD using UML andBusinessProcessModeling.
  • Provided impact assessments on changes affecting the IB (IFRS, Regulatory changes etc.). This will include impact on existing process and identification of new change
  • Participated in sessions to insure the target Data warehouse would comply with future enhancements to support theIFRS/IAS compliances.
  • Assistedbusinessstakeholders with user acceptance testing,defectreportingand remediation.
  • Performed Data Analysis and Data validation by writing SQL queries against the database.
  • Performed requirement analysis including data analysis and GAP analysis.
  • Worked with SQL queries for data manipulations, responsible for data mapping and data cleansing.
  • Coordinated work plan between the project manager and client with MS Project, implemented and managed migration process& developer fixes; retested fixes; scheduled and tracked progress for team members of the project through completion.
  • Analyzed themainframereports for member/eligibility/claims and mapped the fields with FACETS batch jobs and reports.
  • Worked on Rally for requirementtracking,issuetracking, and project management functions.
  • Organized meetings with the development teams to elicit use cases and document them.
  • Interfaced with the client as part of the Requirements Engineering team to finalize the project scope.
  • Assisted the Project Manager to develop both high-level and detailed application architecture to meet user requests andbusinessneeds.
  • EnsureCDD/KYC reviews are pro-actively managed, tracked and completed timely.
  • Developed CRUDchartsfor multiple data models based on the data profiling reports which would be used for capacity planning and Index selections and creation.
  • Conducted Impact analysis when there is any change in the requirements and updated theBusiness Requirements Document (BRD) and Systems Requirements Specification (SRS).
  • Performed UI Design and Analysis; Involved in GUI interfacing and prototyping, System Integration testing and created test cases for QA Testing and test scripts.

Environment: Agile- Scrum, iRise, Requisite Pro, MS Visio, MS Excel, MS Project, Erwin, Quality Center, Clear Quest and SQL, MS Projects, Mainframe.

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