SUMMARY:

• 10+ years Project Management experience in delivering professional services
• Specialties include B2B integrations for various supply chain processes including Procurement, Inventory management, Invoicing and Transportation management
• Skilled in the interpretation and use of EDI, XML and other data formats
• Proficient in Strategic business process analysis and design
• Proven ability for Customer relationship management and vendor management
• Proficient in the use of Microsoft Project, PowerPoint, Excel, Visio, Word, SharePoint

PROFESSIONAL EXPERIENCE:

Confidential, Foster City, CA

Project Manager

Responsibilities:

• I was engaged by Visa Inc. as a Project Manager to support various functions within the Data Product Development organization. As a PM in the Loyalty and Marketing Services group, I was responsible for managing multiple parallel projects within the Credit Program and the Visa Offers Program across multiple geographies and platforms including the Visa Product Portal, Visa Feature Select, and Visa Card Eligibility Service platform.
• Managed enhancements to analytics based benefits tools to leverage Visa’s cardholder data for targeted benefit creation.
• Executed annual bottoms up resource and capacity planning for business and technology.
• Managed all financials for the program including forecasting resources, reconciling invoices with vendors, managing work orders, creating Charter statements and Spend approval requests.
• Developed Roadmaps with Product and Technology Stakeholders including driving the requirements gathering process for Visa’s Next Generation Benefits Platform.

Confidential, San Jose, CA

Project Manager

Responsibilities:

• I was engaged by Confidential as a Project Manager to support various functions within the Product Lifecycle Management IT organization. As the IT PM for the Environmental Compliance and Failure Analysis business groups, I
• Managed requirements for monthly releases of tool enhancements.
• Created project plans and managed Development team’s execution of deliverables.
• Executed Cisco Project Lifecycle processes including PROPEL status updates, ITGs, Remedy Change Requests, Demand Clearing, Architecture reviews etc.
• Managed all Enterprise Release Management deliverables from the project team.
• Communicated Project status to Management using IWE (Web Ex social)
• Worked with GIS teams to build new environments (ERMO core sets), managed Physical to Virtual migrations, software upgrades and Disaster Recovery (DR) for Agile PLM.

Confidential, Foster City, CA

Integration Manager

Responsibilities:

• I was engaged by Confidential to integrate their Logistics Network offering to the Oracle Transportation Management system of one of their key customers and onboard 20+ trading partners covering different geographies.

Confidential, Foster City, CA

Program Director

Responsibilities:

• I was responsible for putting together our first software deployment for one of the Founding members. This included creating a roadmap and plan for the deployment of the software as well as the rollout to the trading partners.
• Gathered requirements and created a Solution Design Document for the customer.
• Created test cases for user acceptance testing and managed the testing cycle.
• Created materials and conducted for the end - users.
• This was a high visibility role requiring daily interaction with the executive leadership of the company. Established Deployment methodology, documentation and processes.
• Mentored and trained new Project Managers as the company grew.
• As Senior Project manager, I was given the opportunity to manage a proof of concept involving 3 parallel projects in three months.
• Deployed a Demand Supply management implementation to integrate two founding members. This proof of concept was successfully implemented and I was given the opportunity to create the plan to launch this solution to 200 additional Trading partners.
• Delivered a complex Order management solution between the customer and its contract manufacturer in Asia using the RosettaNet Gateway.
• As a result of the success of the proof of concept projects, the customer also migrated their Sell side B2B Gateway to Confidential . As Program Director, I was responsible for planning the migration of the complex B2B solution to Confidential . This involved a large-scale migration of over 100 trading partners across multiple Gateways, including, CommerceOne, RN, Ariba Direct, SAP, EBP, xML and Oracle.
• Analyzed the customer’s business processes to create a workflow and process design for the implementation.
• Created a process for change management and financial reconciliations.
• Built processes and documentation around sound Exception handling and post-production customer support operations.
• Established the company’s first Disaster Recovery process.
• Established a process for managing Trading Partner on-boarding with the customer.
• Created a process for managing a 24/5 support cycle using our Asia teams.

Confidential, Columbus, OH

Purchasing Specialist

Responsibilities:

• Offered a promotion to the position of Global Demand Planning Manager in 2000.
• October 2000 Performance evaluation put me in the role-model category for leadership.