Professional Summary

Business Systems Analyst with Business Analysis with requirements gathering experience, product lifecycle and producing required project documentation and Project Management experience supporting multiple business teams, identifying and addressing technology related opportunities, effectively facilitating change, resolving challenges, mitigating risk and improving an organization's performance. Possess expertise in Document Imaging Systems.

Functional Experience:

• Business Analysis Product Training for Team Members
• Project Management Disaster Recovery Risk Mitigation
• Business Continuity Risk Mitigation Production Support

Technical Knowledge:

• IBM OnDemand IBM FileNet P8 Kofax
• Captive Input Accel Dialogue Correspondence AS400 Coding
• Kana Brickstreet eMessaging Mainframe COBOL Distributed Service

Professional Experience

Confidential

Project Manager

• IT Operations Virtual Project Management Intake Onboarding
• responsibilities to process new project efforts that require infrastructure and operational team support from Intake to Initial Review with development teams to engage infrastructure team resources.
• Managed Project requiring Computer Operations/Infrastructure teams Apr'13 Oct'13 - managed project to convert and install infrastructure updates and system additions for Consumer Credit Card system purchased from Capital One using third party vendor First Data for processing. Vendor packages integrated into HSBC systems and desktop applications installed on business users desktops.
• Confidential
• Collect business requirements as Business Analyst for Commercial Banking projects that for business areas that are adapting to updated technology for document imaging application and workflow solution. Create and maintain required project documentation within the project lifecycle. Prepare migration plan for conversion from one image system, VI Client, to an upgraded imaging system, FileNet P8. Prepare required project documentation that is prepared during the project lifecycle.
• Managing Projects for Commercial Business and Document Imaging - Commercial Banking Know Your Customer KYC forms and processes are being converted to a paper-free document imagining systems utilized by many business systems using VI Client and Filenet P8 platforms. Business requirements and data mapping of business data and related fields to data fields provided by existing imaging system bank for conversion of documents, create migration plan and performed validation test of converted production data.

Confidential

Business Analyst

• Requirements gathering performed for the Mortgage conversion project. Created Business and Functional Specification documents as Business Analyst for Document Imaging Application. Maintained Document Imaging Database and Project Dashboard and project documentation. Prepared test cases and performed system validation of the test environment under Agile Methodology.
• Managed Projects for Document Imaging - maintained paper-free document imagining systems utilized by many business systems using Kofax and Filenet P8 platforms. Completed a conversion of mortgage documents to M T Bank which were purchased from a competitor bank. Data Mapping of business data fields to data fields provided by competitor bank for conversion of documents, set up test cases and performed validation test of converted production data. Use of Agile development methodology.

Professional Experience continued

Confidential

• Performed analysis of document imaging solutions for banking applications. Acted as a liaison with the Businesses, Technical Resources and Systems Development departments. Performed Production Support for the IBM OnDemand Document Repository application. Managed Audit-Risk Mitigation of Disaster Recovery Exercises and Business Continuity Planning of 50-plus applications, in the event of emergency situations. Created Design and Requirements documents as Business Analyst for Workflow, Imaging and Correspondence, interfacing with the businesses for the upcoming projects.
• Managed Projects for Workflow, Imaging and Correspondence implementing paper-free document imagining systems for many business systems both Mainframe and Distributed platforms.
• Examined business system design needs and produced Business and Functional Requirements documents for the implementation of new applications tracking system.
• Managed Upgrade of Captiva Input Accel capture software from version 5.0 to 6.5 for 50 business units to scan and index documents that are archived into IBM FileNet P8.

Confidential

• Performed analysis of banking applications department needs. Coordinated test efforts and assisted with test scripts for new system User Acceptance Testing. Worked with the Businesses, Technical Resources and Systems Development departments. Provided training of the Image Systems Security. Provided
• programming related training and guidance to development team. Developed, maintained and project managed a variety of Mainframe and AS400 programs and system development efforts.
• Produced user requirements documents for implementation of a new applications tracking system.
• Managed team of seven for IBM VI Client Content Manager Document Imaging Solution with workflow for transaction processing and pop-up window for document checklist and document archive repository. Assisted in Business User Test Script execution and User Training for new Imaging System.

Confidential

• Performed computer programming of the functional requirements for business document imaging projects including various levels of testing for Mainframe and AS400 programs. Coordinated test effort and wrote test script for new software releases. Acted as a liaison with Businesses, Technical Resources and Systems Development. Provided training of the Image Systems Security, including processing access to systems
• Performed analysis of Banking Applications department's needs and produced user requirements document for the implementation of document imaging systems including IBM VI Client/Content Manager and the KAR Kodak Archive Retrieval Microfilm Document System.