SUMMARY

• Experience in leading the SAFe Agile transformation at team level for successful execution to support the delivery of strategic technology products.
• Aided RTE in conducting PI Planning events and setting up program level cadence (SAFe).
• Participated in Scrum of Scrum events to identify dependencies across team, removing impediments, collaborating with scrum masters, providing status update to program stakeholders and business owners at weekly basis.
• Helped teams embrace AGILE/SAFe Core Values, adopt and apply AGILE /SAFe Principles, implement AGILE /SAFe practices.
• Established team - level cadence and drove ceremonies (Iteration/Sprint Planning, Daily Huddles, Iteration/Sprint Retrospective, Iteration/Sprint Review and Backlog Refinement) in alignment with Program-level cadence.
• Facilitated Agile Adoption Retrospective for the organization with leadership and guided teams with outcome resulting in enhanced performance.
• Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.
• Coached and trained global teams, which resulted in early delivery of project and reduced process waste caused by lack of common understanding.
• Coached the team in problem-solving techniques and helped the team become better problem-solvers.
• Responsible for resolving various impediments affecting the progress of the project with the help of product owner for improving the velocity and help team members work in a faster manner.
• Established transparent and safe environment by bringing disclosure and ownership between IT and business where problems were discussed, solved with focus being on situation rather than on people.
• Assisted the Product Owner in splitting Epics/ user - stories using SPIDR technique.
• Assisted Product Owner in Backlog Refinement using prioritization techniques such as Stack Ranking, KANO and MoSCoW and ensured that the user stories meet D.E.E.P, INVEST, SMART criteria.
• Supported the scrum team in estimation of user stories using techniques like Poker Planning, T-shirt sizing and
• Highly proficient in assisting Product Owner in prioritizing and writing technical user stories in Product Backlog.
• Understanding of SOX, BSA, FINCEN, SEC, Dodd-Frank and FINRA Compliances and Regulations.
• Good understanding of Portfolio Management, Asset Classes such as Equities, Fixed Income, Forex and Simple & Complex Products.
• Facilitated management of the scrum teams’ dependencies between the program team and third parties, release managers and other scrum teams.
• Experience with tracking spring progress from “To-do” “In-progress” and “Complete” using Kanban Board as an information radiator.
• Comprehensive knowledge of various concepts such as XML, WSDL, WADL, UDDI, HTML, AJAX, Web Services Security, authentication/authorization protocols, API and web architecture.
• Proficient in SOA implementation, with a good knowledge of microservices and webservices (SOAP & REST), web methods (GET PUT POST DELETE).
• Hands - on experience of training in software development methodologies like Extreme Programming (XP), Test Driven Development (TDD), Acceptance Test Driven Development (ATDD), Pair Programming and Swarming.
• A well-versed Business Systems Analyst with keen ability to define/analyze business processes for improvements. Define, design, develop and implement highly successful automated solutions, as well as find solutions where others have failed.
• An analytical and logical problem-solver with the ability to resolve technology issues and provide solutions for system enhancements. Conducted individual and group (JAD) sessions with business and technical units to gather user/business requirements, generated business models and use cases.
• Facilitated and arranged conference calls, JAD Sessions, and business Interviews with stakeholders and end users.

TECHNICAL SKILLS

Reporting Tools: Tableau Requirement & Defect Management Jira, HP ALMIncident Management Remedy, ServiceNow360°

Feedback Management: OfficeVibe, TrackStar

Testing Tools: Soap UI, Postman, HP ALM

Communication Tools: Team Track, Slack and Fun Retro

Project Management Tools: Confluence, RTC, Rally, AgileZen, TRCSDLC

Methodologies: Waterfall, Agile, Hybrid, Kanban, SAFE, XP

Programming Languages: JAVA, SQL, PL/SQL, C, CSS, HTML 5, Python

MS Office suite: Word, Outlook, Excel, PowerPoint, Visio and SharePoint

Database Management: Microsoft SQL Server, Oracle12c, SQL Server 2008, DB2

PROFESSIONAL EXPERIENCE

Confidential, NY

Technical Scrum Master

Responsibilities:

• Facilitate all team meetings, including the Daily Huddles, Iteration Planning, Iteration Review, and Iteration Retrospective.
• Assisted RTE in conducting PI Planning events and setting up program-level cadence (SAFe). Also worked as a proxy RTE and their absence and facilitated scrum of scrum meetings.
• Assisted the team in preparation for ART activities, including PI Planning, Break-out sessions, System Demos, and the Inspect and Adapt sessions.
• Actively addressed any Impediments so that the team can remain focused on achieving the objectives of the Iteration.
• Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs as evidenced by the on-time delivery of major initiatives.
• Managed and coached two Scrum Teams which are part of the Agile Release-Train.
• Leveraged technical skills and collaborated with Product Owner and conducted Gap Analysis of the current state and future state of the system apart from doing SWOT analysis, Strategy Benchmarking Studies, Needs Assessment to identify the areas of improvement and feasibility analysis of the proposed solution.
• Participated in weekly status, defect review, stakeholder and Scrum of Scrum meetings to ensure that everyone are aware of the product workflow as well as strive to move in right direction collectively.
• Created product development process using Scrumban (Scrum + Kanban) and developed user stories based on the requirements for the workflow of the system to enable continuous delivery model.
• Recognizes healthy team conflict and promotes constructive disagreement with respect to priorities and scope.
• Gave insight into the data carried by external webservice Bloomberg and other sources and constantly looked for ways to improve processes and drive the team forward.
• Identified different RESTful Web Services by accessing the company’s UDDI (WSDL & WADL).
• Supported in implementing an Orchestration process with the objective to automate the process of generating a Risk Appetite report.
• Proactively participated in giving insight on setting up Mitigation Plans for various types of risks
• Facilitated and participated in SLA meetings and gave input of required request/response parameters needed from both internal and external service providers.
• Used SOAP UI Tool to test APIs and Web Services by giving various types of assertions.
• Conducted Estimation Training Sessions for the Scrum Development team to help them better estimate the efforts required for completing user stories based on techniques like Planning Poker & T-Shirt Sizing.
• Assisted the product owner in backlog refinement by ensuring the user-stories are prioritized accurately with the help of techniques like Stack Ranking, MoSCoW, KANO and WSJF.
• Consistently worked with the Product Owner in maintaining the Product Backlog to prevent Requirement Churn. Simultaneously, worked closely with the team and product owner in completing the user-stories in a timely fashion to avoid spill-overs
• Ensured that user stories adhere to the INVEST/ SMART or D.E.E.P criteria.
• Collaborated with the Product Owner to write the user stories, Acceptance Criteria and determine the DOR and DOD.
• Assisted the Product Owner in determining the appropriate software engineering processes like ATDD, TDD and BDD to be implemented for the user-stories.
• Improvised the Velocity and Capacity calculation by ensuring that the forecast/focus factor is consistently updated.
• Collaborated with CICD team in Integration using Jenkins and GitHub as integration plugins of JIRA.
• Maintained metrics that provide visibility to stakeholders on team-level progress and quality.
• Introduced OfficeVibe tool that supports anonymous feedback which help promote a healthy way of giving constructive feedback.
• Facilitated Hackathons within the team to focus on cleanup sprint, chores and technical debts, functional and technical spikes and Inspect and Adapt with other teams in the ART under the Innovation and Planning
• Collaborated with the QA team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place.
• Leveraged technical skills when working closely with web developers, software engineers, technical architects to deliver minimal viable product (MVP) with respect to business value, security, quality, usability, scalability and maintenance.
• Champion change management and drive transitioning to innovative operating processes.

Environment: SAFe, ATDD, CICD, JIRA, Confluence, MS Office Suite, Tableau, Ajax, Microsoft SQL Server, Soap UI, Crystal reports, Slack, OfficeVibe

Confidential, Hartford, CT

Scrum Master

Responsibilities:

• Facilitated Scrum events including Backlog Refinement, Sprint Planning, Stand up meeting, Sprint Review and Sprint Retrospective.
• Assisted the Product owner in creating user acceptance criteria for each user story.
• Used JIRA to create dashboards and track project progress using Burn-Down and Burn-Up charts.
• Worked with the project manager to improve project management practices such as the development of an integrated, cross-team project plan, and the introduction of agile approaches within the client's standard software delivery model.
• Conducted Internal Demo between Developers and QA’s to validate that the user story meets the acceptance criteria
• Conducted Sprint review meetings and separated accepted/rejected stories from backlog and prioritize backlog.
• Worked with the product owner during the Sprint Review Meeting for the Potential Shippable Product Increments (PSPIs) and helped decide which features are DONE as per the acceptance criteria (ATDD).
• Performed Risk Analysis to identify the project critical success factors and prioritize functional requirements.
• Introduced and implemented Mike Cohn’s 6x2+1 strategy which led to an extremely high-performance team.
• Researched and proposed changes to processes and tools to drive the innovation in the quality discipline.
• Oversaw Production releases and changes to the existing production baselines
• Coordinated with cross functional IT teams including Development, QA, UAT and product managers to successfully deliver weekly, minor and major releases.
• Participated along with the product owner in the daily Change Advisory Board (CAB) meetings to view critical changes and process them as per the directions from direction from the committee (CCB).
• Advocated for quality and the customer experience to ensure customer satisfaction and gain referrals.

Environment: Scrum, JIRA, Confluence, MS Suite, Star UML, Soap UI, Crystal Reports, JSON, Oracle 12c.

Confidential, Atlanta, GA

Business System Analyst/ Scrum Master

Responsibilities:

• Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement
• Gathered requirements from key stakeholders, business owners, business users, end users, customers and Subject matter experts (SMEs) to define the scope and requirements.
• Collaborated closely with SMEs to identify and analyze technical requirements and key features.
• Assisted Product Owner in breaking User stories using SPIDR Technique and ensured they met the INVEST criteria
• Provided orientation for newly on-boarded business resources on writing user stories and acceptance criteria, the requirement hierarchy (Themes-Features-Epics-Stories), backlog maintenance (prioritizing, grooming)
• Prepared extensive cost - benefit analysis to support system and process changes
• Communication plan involved keeping all stakeholders, both internal and external, updated about the progress of the project, prepared reports and communicated to resolve blockers
• Conducted meticulous GAP analysis while successfully reengineering key business processes to increase operational efficiency and alignment of business unit objectives
• Tested the requests and responses provided by the Restful Web Services using Postman plug-in and standardized them to the format required by the application
• Modelled complex Web Orchestrations involving multiple web services from distributed teams
• Ensured a consistent implementation of Agile processes which included strategic activities like Enterprise Agile Planning, Sprint zero, requirement hierarchy, workflow/process improvement as well as tactical activities like dashboards to manage releases, status meetings
• Conducted Triage calls, tracked, logged and prioritized the defects based on the severity and criticality
• Created Mock-ups and Wireframes for better understanding of the GUI and worked with the line of business, the technical team to identify the Client Side, Server Side and Database Validations required and documented them
• Generated ad hoc SQL queries using joins, sub queries and aggregate functions, database connections and transformation rules to fetch data from the DB2 database systems

Environment: Hybrid, ATDD, MS Suite, SharePoint, DB2, Postman, Rally

Confidential

SR. Business Analyst

Responsibilities:

• Involved in Business process re-engineering design including requirement refinement through Business process re-engineering sessions and conference room pilots to produce functional and design documents.
• Conducted a stake holder analysis to draft a RACI matrix and Communication plan.
• Collaborated with systems architect to create wireframes.
• Documented SRS to see what the frameworks are. Web services, API's used and the environment on which we are creating it.
• Collaborated with developers to do Web service testing.
• Collaborated with testers to do regression testing and integration testing and made sure the UAT environment was ready with demo accounts so that the stakeholders come and test the application
• Track and manage service tickets, production defects, and change requests to ensure SLA adherence

Environment: Waterfall, SQL Server 2008, Rational Doors, MS Project, Java, Rally, MS Excel, MS Access, HP Quality Centre, Star UML.

Confidential

Business analyst

Responsibilities:

• Gathered requirements from stakeholders via one-on-one interviews, focus groups, JAR sessions and documented and prioritized the requirements using affinity mapping.
• Documented user and technical interface Design Documents to specify data files, control files, trigger files, receiving and sending systems.
• Analyzed and translated business requirements into system specifications utilizing UML diagrams.
• Managed all the requirements and maintained Traceability Matrix using Rational Requisite Pro.
• Executed SDLC cycle from inception to deployment with regards to testing (Test Planning, Test Cases, Script Development, Test Execution, Test Reporting and Defect Retesting).
• Participated in brainstorming sessions on Quality Analysis, Manual and Automated Testing and defect tracking tools.
• Analyzed and optimized the existing business processes using the conceptual modelling methods and documented the business process through DFD (Data Flow Diagram) narratives.
• Collaborated with the Developers and QA team to tackle defects by conducting Triage calls as well as assigned the defect to the responsible individual.