PROFESSIONAL SUMMARY

• Business system analyst 7+ years' experience leading scrumteams in agile environment. Provide guidance to operations by developing business requirements in an Agile/scrumpractices.
• Developed and assessed business levels to achieve adaptability and be able to self - organize. Facilitated teams to reach consensus during daily scrum and stay focused and remove obstacles.

TECHNICAL SKILLS

Methodologies: Agile/Scrum, Waterfall

Industry noledge: Banking, Automobile and Airline

Tools: Rational Requisite Pro, JIRA, Atlassian, UiPath - RPA

Business Tools: MS Access, MS Word, Excel, MS PowerPoint, MS Visio, MS Project, MS Outlook, MS SharePoint, SAP FICO, Tableau

PROFESSIONAL EXPERIENCE: -

Confidential, Plano, TX

Business system analyst

Responsibilities:

• Well - versed in writing and documenting Business Plan, Business Requirement document (BRD), Functional Requirement document (FRD), Test Plan, Test scenario, Test Case.
• Generate monthly, weekly and daily reports.
• Analyzed current business process flow by understanding preset business and conditions.
• Reviewed Test plans, Test cases, Test case execution using specification documents.
• Conducted formal interviews, Live Meetings and JAD sessions wif business users Subject Matter Experts (SME's)
• Involve in different testing like user acceptance testing (UAT), Test validation, and assist to QA team to finding the defects.
• Actively Involved in Claim, Member/Subscriber, Billing, Eligibility, Payer, Provider, Medicare, and Medicaid.
• Involved in EDI 837 transactions.
• Worked wif Business users to come up wif Reporting Requirements. Reports were developed in Cognos.
• Drive User Story generation across business and technology teams to support a healthy backlog ofcapability development wifin assigned domain
• Identified potential new and improved technical directions, develop strategic options/ approaches torecommend to management
• Acted as critical advisor to the team, providing deep functional expertise in the work plan, standardsprocess and procedures, and change management efforts
• Conducted all phases of complex analysis to prioritize making recommendations toward solutions, andmanage resources to achieve unit, division and corporate goals.
• Facilitated successful delivery for assigned releases - Ensure internal IT and business needs are clearlyidentified, designed and constructed to meet quality standards.
• Worked closely wif the Business units and IT partners to create, identify, and evaluate deliverables suchas user stories, business process models, user manuals, test plans and test results, as well as releaseplans
• Created, evaluated, and presented complex technical business cases, as-is and to-be business processes, current and future technology integration design recommendations to colleagues, management, business customers and vendors
• Utilized advanced analytics to frame complex issues/ problems, develop multiple creative solutionption(s), perform tradeoff analysis, identify impact of various alternative solutions; and leveragesubject matter expertise to ensure a sound technical solution
• Explained complex application functionality in a manner dat can be understood, articulate ideas andsolutions to influence others toward a desired outcome or solution; answer technical questions tosupport the case
• Collaborated wif Business units and IT partners to provide effort estimate / user story points
• Ensure adherence to Change Management and Release Management processes
• Documented various workflow diagrams like AS-IS and TO-BE processes
• Work in software like Argus, Facets and its modules such as Claim, Member/Subscriber, Billing, Payer, Provider, Medicare, and Medicaid and experienced wif several Batches

Confidential, Fort Worth, TX

Business system analyst

Responsibilities:

• Responsible in witing and documenting business Requirement document (BRD) and Functional requirement document (FRD) and Development specification document.
• Gathering requirements as well as scheduling a meeting to elicit, analyze, verify, and manage the needs of the project stakeholders, customers and end users.
• Helps in conducting Gap Analysis (GAP), User Acceptance Testing (UAT), and system testing (SIT).
• Documented various workflow diagrams like AS - IS and TO-BE processes
• Assist QA to analyze and to fix the defect by logging and updating into Test track.
• Extracted the business requirements from the stakeholders keeping in mind their need for the application and documented them.
• Worked in EDI 837 and 834 transactions.
• Worked in Agile development methodology by dividing the application into iterations.
• Involved in ETL process extraction, transformation and loading using different tool.
• Directly involved in transferring huge amounts of Data from one server to another.
• Writing SQL queries in management studio and pull out the report using different reporting tools.

Confidential

Business system analyst

Responsibilities:

• Organized and facilitated sprint planning, daily stand - up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings. Helped in introducing agile principals of collaboration, prioritization, team accountability and visibility; ensured consistent application of Scrummethodologies. Maintained JIRA, Confluence and other information radiators for the teams.
• Encouraged the teams to be self-organized to boost efficiency and collaboration.
• Helped and coached scrumteams across organization to be self-organized
• Removed roadblocks for successful iterations, which led to the transition of releases on time.
• Introduced scrumvalues, to improve efficiency. Organized and facilitated scrum ceremonies: daily standups, Sprint Planning/Grooming, Sprint Reviews / Demos, and Retrospectives.
• Encouraged the teams to be self-organized to boost efficiency and collaboration.
• Mentored and coached team members on core agile values, principals, practices, and processes.
• Removed roadblocks for successful iterations, which led to the transition of releases on time.
• Facilitated and collaborated wif team members to perform and ensure team members are collectively responsible for all aspects of the committed work (analysis, development, testing, documentation, etc.)
• Identified, documented, and communicated project risks, dependencies, and team impediments. Worked wif stakeholders to manage and mitigate the project risks.
• Ensured the team's "definition of done" is well defined on the story, sprint, and release levels.

Confidential

Business Analyst/ Scrum Master

Responsibilities:

• Supported development of application test shakeout plan and its schedule in lower environments
• Organizing brain storming sessions wifin technical teams to analyze the impact on existing system because of the new change
• Provided daily, weekly and monthly status to the senior management including risk escalations
• Maintain JIRA for issues and changes tracking and discussions
• Supported testing team in preparing test scenarios, verification of test cases and clarify queries raised by testing team.
• Ensuring all business / data analysis deliverables are completed and are in accordance wif Gateway processing rules.
• Requirement gathering via Elicitation techniques from various Business stake holders, SME’s and Client BA.
• Responsible for demo mockups and BRD/FSD walk through to development and testing team.
• To act as a liaison between the client, development team and testing team
• Responsible for all BA Artifacts and signoffs from client/development and testing team.
• Weekly/daily updates to client on progress of the project
• Ensuring project deadlines are met and raise any risk arriving to meet project deadlines
• To act as a liaison between the client, development team and testing team.
• Responsible for requirements gathering, functional specifications detailing, functional training to the technical team
• Responsible for Knowledge Transfer and Business requirements to quality control team.
• Responsible for preparing test scenarios to quality control team
• Worked for the Service to extend the Achilles supplier management services offered in each Sector for better procurement decisions and halp manage financial risk in the supply chain, provides insight into a supplier’s current and future financial performance
• Manage requirements and maintain requirements traceability throughout the project lifecycle to ensure dat requirements are delivered as specified, and change impact assessments can be made.