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Senior Business Analyst/product Owner Resume

SUMMARY:

  • Expertise in business analysis, technical expertise, project management and business development.
  • Superior communicator among key stakeholders including Subject Matter Experts, Engineering, Business Teams, Sales and Marketing and end - users.
  • Facilitator for business and technical decisions to move projects through SDLC on time and budget.
  • Personable and flexible, yet goal-focused and solutions-oriented.

COMPETENCIES:

Business Analysis

Global Teams

Rational Unified Process RUP

Unified Modeling Language UML

Use Case/User Story Development

DOORS

User Acceptance Testing UAT

Agile/SCRUM

JAD Sessions

SDLC

SaaS

Single Sign-On, SAML

EDI/HIPAA/HITECH

Enterprise architect

Confidential -commerce

Supply Chain Management

PROFESSIONAL EXPERIENCE:

Senior Business Analyst/Product Owner

Confidential, SF, CA

Responsibilities:

  • Created Epics, User Stories and Acceptance Criteria in addition to Product Grooming and Sprint Planning for a Warehouse Management System (WMS) SaaS product.
  • Facilitated meetings with business to define product requirements.
  • Worked closely for on-boarding new customers for WMS.
  • Facilitated cross product meetings.
  • Performed User Acceptance Testing with customers to ensure integration was performed correctly.
  • Facilitated meetings with business, customers, development to reach agreement for sort term, to long term goals.

Senior Business Analyst

Confidential, Oakland, CA

Responsibilities:

  • Created Epics, User Stories and Acceptance Criteria in addition to Product Grooming and Sprint Planning for three SaaS products.
  • Medication Therapy Management (MTM) aided people on Medicare Part D to adhere to their medications to lower health care costs.
  • Confidential Corrections, aided people being discharged from prison to get connected to the services they need ( Confidential .g. job placement, health care etc.) in order to decrease the rate of recidivism.
  • Pharmacy Benefits Management (PBM) which is used to support over twelve states AIDS Drug Assistance Programs (ADAP) making use of multiple specialty pharmacies providing drugs to it's members.
  • Facilitated JAD sessions with Product Management, Development, QA & Business representatives shortening implementation time.
  • Managed team to work with customer in order to integrate Electronic Health Records vie HL7.
  • Facilitated meetings with vendors to understand coverage and use of APIs
  • Worked with Subject Matter Experts to create Requirement Specifications for various business services.
  • Interfaced with QA to ensure test cases/scripts covered both positives and negatives.
  • Worked with customers to enhance product and solve production problems

Senior Business Analyst

Confidential, Foster City, CA

Responsibilities:

  • Wrote requirements and specifications for data collection on capillary electrophoresis instruments as well as DNA sequencing & Gene Mapping for molecular diagnostics.
  • Facilitated JAD sessions with Product Management, Development, QA & Business representatives shortening implementation time.
  • Ensured requirements and specifications met FDA 510K regulatory standards.
  • Worked with Subject Matter Experts to create Requirement Specifications for various business services.
  • Interfaced with QA to ensure test cases/scripts covered both positives and negatives.
  • Visited customers across the country and conducted interviews to obtain requirements for products

Senior Business Analyst

Confidential, San Francisco, CA

Responsibilities:

  • Acted as an internal consultant within technology and business groups to define requirements, create Use Cases and software specifications for a new web site to process Peak Day Pricing events for Confidential & Confidential and Smart Meters.
  • Facilitated JAD sessions with Technical & Business representatives shortening implementation time.
  • Worked with Subject Matter Experts to create Requirement Specifications for various business services.
  • Mentored new employees on projects and document control system to reduce ramp-up time.
  • To shorten development time, interfaced with development to ensure they understood business needs.
  • Created Confidential -commerce requirements and specifications for online bill pay
  • Interfaced with QA to ensure test cases/scripts covered both positives and negatives.
  • Created User Acceptance Test scripts.
  • Created an entrance/exit criteria document for a “Soft Launch” to predetermined customers before a full roll-out to provide impact to all business teams.

Product Manager

Confidential, Redwood City, CA

Responsibilities:

  • Product Manager for a real-time payment product and an electronic bill presentment product in a SaaS environment.
  • Worked with Subject Matter Experts to create Requirement Specifications for various business services.
  • Interfaced with offshore analysts, developers and QA..
  • Created Confidential -commerce requirements & specifications for the Pay Today product which allowed customer to instantly pay bills
  • Mentored new employees on the process for projects and document control system.
  • Created customer facing technical documents for products managed to assist end users.
  • Interfaced with QA to ensure test cases/scripts covered both positives and negatives.

Senior Business Analyst

Confidential, San Francisco, CA

Responsibilities:

  • Defined product road-map document, interface definition to external systems and specifications for new reports in a SaaS environment.
  • Created document templates for requirements, Use Cases and software specifications that could be reused in multiple projects.
  • Interfaced with QA to ensure test cases/scripts covered both positives and negatives.

Senior Business Analyst

Confidential, San Francisco, CA

Responsibilities:

  • Business Analyst lead for multiple products that reported on Service Level Agreements, certification validation for SOA and multiple business services that were used across numerous front end applications.
  • Worked with Subject Matter Experts to create Requirement Specifications for various business services.
  • In order not to duplicate existing web services research was performed to re-use existing services.
  • Created XML Schemas and WSDLs for a Service Oriented Architecture.
  • Performed data validation to ensure tracking of business systems was correct.
  • To re-use existing single sign-on infrastructure, defined requirements & Use Cases for various products.
  • Wrote Schemas/WDSLs to interface with check order vendor for business to business Confidential -commerce
  • Mentored new employees on projects and document control system to reduce ramp-up time.
  • To shorten development time, interfaced with development to ensure they understood business needs.
  • Interfaced with QA to ensure test cases/scripts covered both positives and negatives.
  • Created User Acceptance Test scripts.

Business Analyst

Confidential, San Francisco, CA

Responsibilities:

  • Worked with Subject Matter Experts to perform software assessment and recommendations for Enterprise Application Integration (EAI), Extract, Transformation & Load (ETL) and Rules Engine software.
  • Reviewed and provided recommendations for the software architecture of an enterprise dental insurance application on scalability and maintainability.
  • Wrote requirements & specifications for Single Sign On for website
  • Coordinated software assessments across five geographically disperse business units in order to obtain feedback and agreement

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