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Sr. Business Systems Analyst/scrum Master Resume

O Fallon, MO


  • 8+ years of IT experience managing high profile and high visibility projects in financial domain - card payment, banking and mortgage using Scaled Agile Framework (SAFe 4.0), waterfall and hybrid methodologies
  • Extensive experience in writing skills of user journeys, scope, user stories, test cases, BRD and SRS
  • Skilled at analysis and requirement elicitation using different techniques such as one-on-one interviews, focus group, artifact digging, prototyping, document analysis and reverse engineering
  • Experience in conducting gap analysis, business impact analysis (BIA), feasibility study, cost-benefit analysis, risk analysis, root cause analysis, and SWOT analysis
  • Excellent analytical skills, proven display of leadership, ethical working style along with effective communication describing a dedicated team player


Business analysis Project management Functional configuration design

Data analysis & metrics Strategic Planning Cross functional communication

Gap analysis Scaled Agile Framework 4.0 Unit, Functional and QA Testing

Problem Analysis/Resolutions SDLC Unified Modeling Language (UML)

Payment Card Industry (PCI) Protection Regulation (GDPR) Functional Requirement Document

Agile methodologies ALM, MYSQL, Toad ADA/508 Compliance/WCAG 2.0

BPMN diagrams SOAP, REST, API Prioritization techniques


Rally, Jira, ALM, Snagit, MYSQL, Toad - Oracle, IBM Cognos, Tableau, MySQL, MS office suite - Microsoft Word, Access, PowerPoint, Visio, Excel, Balsamiq, NVDA 2017.4, JAWs 2017, XML, SOAP, REST, Wireframes, UML, Java, JavaScript, GWT (Google web toolkit), Angular 4.0, HTML, CSS, SOA, Web focus reports, BI (Business intelligence) tools, Tableau, IBM Cognos, advanced Excel, API, Visual Paradigm 15.0


Sr. Business systems analyst/Scrum Master

Confidential, O’Fallon, MO


  • Gained proficiency with documentation and requirement management tools such as rally, ALM, velocity, progress using burn-up and burn-down charts
  • Broke down epic chunks into user stories, used MoSCoW technique for prioritization and conducted sessions with the team for user story points consensus using Fibonacci series technique
  • Using prioritization techniques analyzed and complied Systems Requirement Specification (SRS) documents for reporting
  • Worked on General Data Protection Regulation (GDPR) inventory and script stories
  • Validated reporting DB stories using advanced SQL queries and documented test evidences
  • Worked closely with other scaled agile framework (SAFe) teams such as DevOps, UI/UX, system architect, RTEs on tracking per plan, quality and health on the product delivery
  • Created documentation of workflow diagrams, use case diagrams, sequence diagrams and activity diagrams to enhance communication to different stakeholders
  • Conducted a root cause analysis (RCA) and Cost benefit analysis (CBA) on the reason for frequent data manipulation requests
  • Performed gap analysis and created story models of web accessibility/ADA (Americans with Disabilities Act of 1990) stories for easier understanding, communication development and testing of accessibility requirements
  • Communicated by creating BPMN (Business Process Model and Notation) diagrams using MS Visio
  • Handled scope creep and created exception request (change request) documentation
  • Converted business rules and business logic into excel sheets for user stories
  • Conducted structured requirements walkthrough sessions with product and development teams
  • Assisted/clarified questions and doubts for automation testing and analyzed automation results (tenon.io for web accessibility)
  • Worked with external documentation/technical writer team on release documentation, user guide documentation
  • Managed communications on projects with the client of TSYS (Total System Services - TS1 and TS2) APIs for real time account management and primary test data setup
  • Used production data for predictive data analysis using BI tool of Tableau and SQL for better business decision making

Sr. Business analyst/scrum master

Confidential, Pennington, NJ


  • As a certified scrum master conducted various scrum ceremonies like scrum planning, sprint planning, daily standup, retrospective, elaboration sessions and backlog grooming meeting
  • Performed various analysis like gap analysis, business impact analysis (BIA) and risk analysis (RA) to identify the practicality of the functionalities in the business and technical perspective
  • Facilitated the development team on service level agreements (SLAs) and decisions regarding SOAP, web services (WS) from UDDI, web methods (WM), Application program interface (APIs) batch processing and understood the dependencies of various web services on the application
  • Solved impediments/roadblocks that were reported in the agile-scrum meetings and efficiently carried out time boxed meetings of all the scrum ceremonies
  • Analyzed past and present data to obtain insights on the pattern for future using data mining models
  • Effectively and efficiently communicated with clients regarding requirements and other valuable information
  • Employed business system analyst practices which involve elicitation, conducting JRPs, compiling documents of BRD, SRS HLD along with UML diagrams, reviewing test plans and test strategies
  • Created static dynamic and animated prototypes/ mock ups using Snagit, Balsamiq, MS Visio, Visual Paradigm and HTML/CSS
  • Understood agile-scrum and XP techniques such as user stories, velocity, user story points, prioritization techniques, product backlog and sprint backlog, burn-down/burn-up charts, pair programming, test driven development (TDD) and behavior driven development (BDD)
  • Created documentation of workflow diagrams, use case diagrams, sequence diagrams and activity diagrams to enhance communication to different stakeholders
  • Experience in software testing life cycle of test plans, test strategies, test design, test cases, test scripts, selenium, test execution, test reporting
  • Conducted various types of testing such as ad-hoc testing, black box testing, functionality testing and regression testing

Business systems analyst

Confidential, Oaks, PA


  • Grasped business analysis, scrum master, data analysis and systems analysis concepts
  • Learned various elicitation techniques like conducting interview, focus groups, interface analysis, prototyping, questionnaire, document analysis, JAD/JRPs, brainstorming, and requirement workshops
  • Obtained comprehensive understanding of web-services like WSDL, SOAP using XML and REST using HTTP under three-tier architecture and service-oriented architecture (SOA)
  • Acquired skill in business writing of business requirement document (BRD), functional requirement document (FRD)
  • Experienced in writing simple and complex SQL-queries that are used for data retrieval, data manipulation and data definition processes (DRL, DDL and DML) with the understanding of stored procedures and triggers
  • Created documentation of workflow diagrams, use case diagrams, sequence diagrams and activity diagrams to enhance communication to different stakeholders
  • Understood the key differences in database specifics of normalization, primary key and foreign key, fact and dimension tables, Star and snowflake schema

Business systems analyst



  • Gathered both functional and non-functional requirements from both the business and technical team
  • Updated the status quo of the project to the business for them to keep track of the progress
  • Provided statistical analysis, process modeling and ROI for the business
  • Obtained non-functional requirements- throughput requirements, stress requirements, availability requirements, back-up requirements and scalability from SMEs and developers
  • Created static and dynamic prototypes using MS Visio and HTML/CSS respectively and communicated to the UI team on the screens (mock up and GUI) and navigations
  • Assisted UI team in client-side validations and used angluarJS scripting and AJAX for interactive and dynamic web layout
  • Established extraction/transformation rules for data from OLTP sources for data cubes and OLAP (online analytical processing) execution
  • Assisted database team in developing analytics of the trading data using higher level access provision for the business to visualize parameters and make decisions
  • Identified snowflake schema, fact tables, dimension tables, entities, relationship, attributes to communicate to development team
  • Facilitated service level agreements (SLAs) along with the team to get to consensus on service requirements, network requirements, data archival and storage requirements
  • Played an instrumental role in converting business rules to business logics and communicating them to developers and identified the business changing rules to be included in the XML engine
  • Maintained track of requirement traceability matrix (RTM) for various testing activities

Junior business analyst



  • Executed software development life cycle (SDLC) waterfall methodology from elicitation to deployment phase
  • Understood in-depth of engineering and management practices and finance domain
  • Learned business requirement writing skills of business requirement document (BRD), functional requirement document (FRD)
  • Conducted internal and external walkover sessions of business requirement document (BRD) and functional requirement document (FRD)
  • Expertise in translating the business requirements to technical leads and rest of the technical team based on need
  • Acquired comprehensive knowledge of business rules, client-side validations and server-side validations to communicate to the developers (UI and MT teams)
  • Reviewed testing results of unit testing, integration testing and white box testing, sanity testing and regression testing
  • Conducted black box testing, functionality testing and regression testing
  • Observed and learned about user acceptance testing (UAT) along with the product owner

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