Experience:

Confidential

Oracle Applications Manager/Business Analyst

• Applications Manager and OM Business Analyst for Oracle R12/Magento/3rd Party Vendors at Murad Skin Care Company
• Directly managing a team of three business analyst as well as several shared resources from Business and Development teams to deliver multiple software projects for Direct Marketing, eCommerce, Customer Care, Warehouse, Finance, Business Intelligence, and Operations teams
• Managing the end to end roll-out of all new projects interfacing with Oracle within the Business to Customer side of Murad
• Analysis including gap analysis , designing Functional through Reporting , functional documentation, Query building, QA testing, and Production Support for key system functions across multiple groups.
• Custom Designs, Setups, configurations, and QA testing of Oracle/Magento for on-going enhancements
• Managing End-User Training efforts of customer care group for roll-out of all new functionality.
• Developing project plans, test-plans, and cutover plans for multiple product releases/launches.
• Developing all QA Test plans and End to End Business flows/Scenarios for all software applications across all business groups web, eCommerce, Direct Marketing, IT, Finance, Customer Care, and Supply Chain .

Confidential

Oracle Functional/Business Analyst and QA Test Lead

• Supported two Oracle ERP implementations for Yahoo and Starbucks Corporation.
• Project Manager for 15 projects at Yahoo for Finance Department
• Developing work-plans/cutover plans for multiple domestic/international product releases/launches.
• Defining critical test tasks, documentation ownership, and deliverables between client business groups and software providers.
• Developing executive level reports, metrics, and performance indicators.
• Leading functional team and business users to define requirements, develop functional designs, use cases, and implement change management processes.
• Overseeing/Managing analysis including gap analysis , design, and testing of key system functions across multiple groups.
• Setup, configuration, and testing of Oracle AR/AP modules for new software releases in domestic and international markets Europe, Asia, and Latin America .
• Training of international user groups.
• Developing SQL reports/queries for daily data analysis and functional designs.
• QA Test Lead Developing Test plans, Business Scenarios, and Leading End To End Test cycles.

Confidential

• Large CRM, Order Capture, and Order Management implementation.
• Developing work-plans across multiple teams, company brands, and products for domestic and international product Releases 20 .
• Defining critical tasks, documentation ownership, and deliverables between client business groups and software providers.
• Developing executive level reports.
• Coordinating design sessions with client and vendor resources.
• Developing UAT Test plan and Business Scenarios for QA Purposes.
• Planning deployment activities across multiple organizations and vendors.

End User Training Specialist

• Mid-sized non-profit construction management and mid-sized consumer goods company.
• Developed a curriculum and trained several managers on MS Project 2007.
• Developed custom MS Project user guides.
• Developed a curriculum for Oracle 11i EBS for new users.

Confidential

Business Analyst/Functional Consultant

• Purchasing on a large Oracle 11i Purchasing/Inventory/Order Management module implementation for a key account. Responsible for the following:
• Upgrading from Oracle 10.7 to Oracle 11i Large scale demonstrations international to business users on standard Oracle Purchasing functionality to match client's business needs.
• Solution design and development.
• Drafting extension/report enhancements needed to meet the client's business requirements.
• Module Set-ups and data set-up.
• Testing for conference room pilots and business testing cycles.

Release Manager

• Responsible for the development, testing, and implementation of various modules on a large Oracle 11i implementation for large key account. Responsible for the following:
• Environment planning including planning environment builds/refreshes for the project .
• Work scheduling.
• Managing/coordinating DBA resources including creating work plans for each DBA .
• Coordinating communications between the functional and technical resources.
• Module implementation data entry, data validation, and general support activities involving Service Contracts and Install Base .
• Overseeing 17 test environments with three parallel releases.
• Approving, tracking, and scheduling all requested patches/code migrations for each environment across all verticals.

Confidential

• Responsible for all iProcurement module Test Manager activities for an Oracle 11i implementation to key account. Responsible for the following:
• Defining test strategy/planning and iProcurement scenarios.
• Management of testing team 30 Testers in various countries , including identification of global business testers and driving testers to timely completion of tasks.
• Coordinating all testing activities.
• Compiling results in multiple geographic regions.
• Streamlining and organizing test processes assisting with gathering data changes resulting from testing.
• Driving test issues to resolution.
• Summarizing test results.
• Preparing the iProcurement team for all follow-up activities.

Confidential

• Responsible for all testing activities supporting the implementation of Oracle 11i for a key account leading to a successful go-live as follows:
• Planning, execution, communications, and reporting activities.
• Providing the test planning and methodology framework to support 50 business resources
• Supporting the client in defining 90 integrated business scenarios.
• Management of testing team client staff and 40 Oracle resources .
• Overall project management including daily executive level reporting, communications, scope definition and documentation .
• Working with the client in creating/executing a master test schedule for multiple iterations of testing cycles.
• Defect tracking and reporting.
• Overall delivery of the final test results and open issues.

Confidential

• Responsible for assisting the client in post-production support activities for an Oracle 11i implementation to a key account. Responsibilities included:
• Tracking and pushing orders, monitoring and processing shipments, validating inventory, validating back-orders, and validating shipping transactions.
• Assisted in production problem trouble-shooting by validating set-ups in the test environment during regression testing efforts.

Confidential

Telecommunication Technology Consultant

• Responsibilities included Methodology Definition, Architecture Design, and Product Development as follows:
• Design and implementation of a delivery methodology to support 80 integrated projects planning, design, development, testing, implementation, production support, Sarbanes Oxley controls/SOX compliance .
• Design architecture flows for integration points across various applications and databases
• Facilitate technical discussions among the various groups within the org.
• Develop the business requirements, technical requirements, and test plans for the delivery of a customer support web application used by 10,000 customer service representatives.
• Plan and coordinate all Methods Procedures development/roll-out efforts across various organizations and regions to insure IT support during the product roll-out.

Confidential

Telecommunication Technology Consultant

• Responsibilities included Process Development, Business Analysis, Functional Analysis, Data Conversion, and Software module implementation as follows:
• Design/development of the business processes to help consolidate efforts among several procurement groups coordination of business process mapping, gap analysis, and process improvement/redesign .
• Gathering of business requirements, technical requirements, vendor selection process, business process definition.
• High level design of supply chain workflow management application Design of a new vendor owned inventory process Technical design for integration with a 3rd Party Logistics warehouse.
• Mapping of roles/responsibilities of end-users PeopleSoft 7.5 Procurement and Inventory modules .
• Managed the consolidation of three separate procurement systems.
• Provide support for the development of training materials and Methods Procedures.
• Provide production support efforts to resolve user issues and implement development fixes.
• Served as the primary expert for all PeopleSoft Order Management functional activities.
• Identification and data conversion of all inventory items across 11 separate warehouses with over 260 million in inventory.

End-to-End Test Lead

• Responsible for all testing activities supporting the implementation of PeopleSoft 7.5 Inventory as follows:
• PeopleSoft Modules: Unit, Component, System, Integration, and User Acceptance Testing
• Management of testing staff.
• Identification and creation of test conditions, business scenarios, test scripts/data, and test cycles for system and integration test.
• Identification, resolution, and documentation of all system issue reports.
• Test data validation among several integrated systems.

Change Management/Project Management Operations Consultant

• Responsible for developing senior-executive level dashboards, scorecards, and reports as follows:
• Tracked 80 projects in the organization.
• Provided senior executives an overall view of the status, activities, challenges, performance, and funding of the program.
• Created and implemented several key processes needed to put into operation the initial set up of the PMO office including program communications, change management, and issue management.
• Managed the development and implementation of a ColdFusion/Oracle database issue and project-tracking tool for 400 users including team management .

Skills Summary: