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Business Analyst Resume

New, YorK


Business Analyst with 5 years of experience supporting business solution software and analyzing the business operations. Aiming to utilize my strong prioritization skills and analytical ability to achieve the goals of your company. Posses Comprehensive knowledge of Microsoft Word, Excel and Outlook. Strong knowledge of BPM (Business Process Modeling) methodology and effectively in corporate techniques of processing models. Strong analytical skills, ability to identify problems, research issues, and provide solutions. Experience in IDS systems (Lease Plus). Incorporated methodology of IDS systems and services. Effective communication skills with the ability to communicate complex ideas. Proficient experience in the fields of Finance, Insurance and Retail domains. Worked intensively throughout SDLC in the domain of Insurance and Banking.


Languages: Swift, Java, PL/SQL

Data Discovery Tools: MS Visio, MS Project, Tableau, UI Path

Tools: Selenium Suite, XStudio, Agile, Soap UI, Silk Test

IDS System: Lease Plus (Lease Team)

Reporting tools: Crystal Reports, Discoverer

SDLC Methodologies: Agile methodology (Scrum, XP), Waterfall methodology, Hybrid

Databases: SQL, MySQL, MongoDB, SSMS

Project Management: JIRA, SharePoint, MS Office

IDE and OS: Eclipse, Linux, Mac OS, Windows


Confidential, New York

Business Analyst


  • Evaluating design and operating effectiveness of controls for business and Information Technology purposes.
  • Helped in Business Requirements Gathering, Business Process Flow, Business Process Modeling and Business Analysis
  • Developed frameworks to address data, analytics and strategy development needs
  • Created company’s comprehensive database of documented test defects and procedures to enable accurate replication and ensure compliance with standards
  • Analyzing and redesigning existing information system process flows to ensure accurate aggregation of financial data from multiple systems for consolidated financial reporting
  • Analyzed and wrote SQL queries in the Database environment
  • Experience in BPM (business Process Modeling) methodology and provided recommendations for operational efficiencies and process improvements and assists in policy development to support change management
  • Provides input into the planning, organization, implementation and monitoring of management processes, tools, risks, issues
  • Helped the Product Owner with prioritizing of the product backlog and facilitated SCRUM ceremonies like sprint planning, sprint review and sprint retrospective
  • Assisted with user - acceptance testing and defect tracking for three new software releases
  • Accelerated average QA testing turn-around time by 25% or more, allowing company to accept more testing projects without increasing staff
  • Created and managed User Stories on JIRA
  • Developed prototypes based on the user stories for the validation of requirements
  • Created concise documentation which included BRD and FRD documentation, generating reports with tableau, making graphical charts, helped in Business cases documentation
  • Analyzing existing customer satisfaction functionality requests for providing business-valued based recommendations to Product Owners
  • Elicited with Subject Matter Experts, Project Manager and Developers to understand the business process, gathered Business Requirements and identified enhancements.
  • Create test scenarios, test scripts and test cases corresponding to the test requirements to maximize verification coverage of system variables and performed UAT
  • Analysis Business and system requirements to find any gaps or risk involved on to Business Intelligence platform.

Environment: Agile (SCRUM), MS Excel, Tableau, Java, Oracle 9i-SQL, MS Visio, HTML, XML

Confidential, MI

Business Analyst


  • Gathered requirements by interviewing the various business units involved
  • Created and developed new functionality in the application to meet home owner loan needs
  • Designed and developed use cases, activity diagrams, and sequence diagrams using UML
  • Integrated the project with IDS system i.e. Lease Plus (Lease Team) through which customer perspective was enhanced and marketing strategy was made more productive
  • Created and developed wireframes for better understanding of requirements
  • Analyzed the functionality for the dunning cycles and write-off periods and prepared documents for the business evaluations
  • Performed extensive backend testing using SQL queries to return the data from database and check the data to displayed in UI
  • Created mockups for better understanding of requirements and to get faster approval from stakeholders
  • Partnering with Development leads to identify opportunities for better collaboration and process improvement
  • Used SQL Server to write and execute SQL queries including JOINS, operators and conditions to validate back-end data.
  • Established a business analysis methodology around the hybrid environment (Waterfall and Agile)
  • Assisted in building a business analysis process model using MS Visio
  • Collaborated with the Project Manager to organize training material and write user manuals

Environment: Java, Oracle 9i-SQL, SharePoint, MS Visio 2013, HTML, XML,UML.

Confidential, Bridgewater, NJ

Business Data Analyst


  • Development and enhancement as per User requirements
  • Created a technical Specification document to show how the project gathered data to create a new system environment
  • Utilized SQL server for select statements needed to access data from different schemas containing data stored
  • Coordinated walkthroughs and meetings with development team to discuss agent issues
  • Utilize SQL and Crystal Reports for Application Reporting
  • Create User documentation for new features and capabilities added to system
  • Responsible for testing and debugging prior to deploying application into production
  • Provide technical scrum and guidance for Application users

Environment: Agile(SCRUM), Java, Visual Basic, MS Office, Linux, SharePoint, SQL Server, MS Access, Crystal Reports


Business Analyst


  • Review business manuals and requirement document (BRD) to summarize system-specific business rules and other operating conditions
  • Involved in designing business requirement collection approach based on the project scope and SDLC Methodology
  • Created data dictionary for reference for database design
  • Facilitated with product owner for prioritizing the user stories and creating repositories of the user stories in the product backlog
  • Facilitated requirements gathering by having meeting with SMEs and other work streams
  • Actively took responsibilities of business requirements by providing functional support to Dev & QA teams
  • Worked as primary contact person for managing changes to project requirements by administering the change management processes
  • Created Jira stories and bugs
  • Tracked bugs & defects to meet project's quality and contractual requirements
  • Worked on validating test cases based of requirements
  • Used SQL management for managing Owner party data

Environment: Java, SQL, Tableau, MS Office, MS Excel, Linux, Waterfall and Agile (SCRUM) methodology

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