SUMMARY

• Business Analyst with 5 years of experience supporting business solution software and analyzing the business operations.
• Aiming to utilize my strong prioritization skills and analytical ability to achieve the goals of your company.
• Posses Comprehensive knowledge of Microsoft Word, Excel and Outlook.
• Strong knowledge of BPM (Business Process Modeling) methodology and effectively incorporate techniques of processing models.
• Strong analytical skills, ability to identify problems, research issues, and provide solutions.
• Experience in IDS systems (Lease Plus). Incorporated methodology of IDS systems and services.
• Effective communication skills with the ability to communicate complex ideas.
• Proficient experience in the fields of Finance, Insurance and Retail domains
• Worked intensively throughout SDLC in the domain of Insurance and Banking.

TECHNICAL SKILLS

Languages: Swift, Java, PL/SQL

Data Discovery Tools: MS Visio, MS Project, Tableau, UI Path

Tools: Selenium Suite, XStudio, Agile, Soap UI, Silk Test

IDS System: Lease Plus (Lease Team)

Reporting tools: Crystal Reports, Discoverer

SDLC Methodologies: Agile methodology (Scrum, XP), Waterfall methodology, Hybrid

Databases: SQL, MySQL, MongoDB, SSMS

Project Management: JIRA, SharePoint, MS Office

IDE and OS: Eclipse, Linux, Mac OS, Windows

PROFESSIONAL EXPERIENCE

Confidential, New York

Business Analyst

Responsibilities:

• Evaluating design and operating effectiveness of controls for business and Information Technology purposes.
• Helped in Business Requirements Gathering, Business Process Flow, Business Process Modeling and Business Analysis
• Developed frameworks to address data, analytics and strategy development needs
• Created company’s comprehensive database of documented test defects and procedures to enable accurate replication and ensure compliance with standards
• Analyzing and redesigning existing information system process flows to ensure accurate aggregation of financial data from multiple systems for consolidated financial reporting
• Analyzed and wrote SQL queries in the Database environment
• Experience in BPM (business Process Modeling) methodology and provided recommendations for operational efficiencies and process improvements and assists in policy development to support change management
• Provides input into the planning, organization, implementation and monitoring of management processes, tools, risks, issues
• Helped the Product Owner with prioritizing of the product backlog and facilitated SCRUM ceremonies like sprint planning, sprint review and sprint retrospective
• Assisted with user - acceptance testing and defect tracking for three new software releases
• Accelerated average QA testing turn-around time by 25% or more, allowing company to accept more testing projects without increasing staff
• Created and managed User Stories on JIRA
• Developed prototypes based on the user stories for the validation of requirements
• Created concise documentation which included BRD and FRD documentation, generating reports with tableau, making graphical charts, helped in Business cases documentation
• Analyzing existing customer satisfaction functionality requests for providing business-valued based recommendations to Product Owners
• Elicited with Subject Matter Experts, Project Manager and Developers to understand the business process, gathered Business Requirements and identified enhancements.
• Create test scenarios, test scripts and test cases corresponding to the test requirements to maximize verification coverage of system variables and performed UAT
• Analysis Business and system requirements to find any gaps or risk involved on to Business Intelligence platform.

Environment: Agile (SCRUM), MS Excel, Tableau, Java, Oracle 9i-SQL, MS Visio, HTML, XML

Confidential, MI

Business Analyst

Responsibilities:

• Gathered requirements by interviewing the various business units involved
• Created and developed new functionality in the application to meet home owner loan needs
• Designed and developed use cases, activity diagrams, and sequence diagrams using UML
• Integrated the project with IDS system i.e. Lease Plus (Lease Team) through which customer perspective was enhanced and marketing strategy was made more productive
• Created and developed wireframes for better understanding of requirements
• Analyzed the functionality for the dunning cycles and write-off periods and prepared documents for the business evaluations
• Performed extensive backend testing using SQL queries to return the data from database and check the data to displayed in UI
• Created mockups for better understanding of requirements and to get faster approval from stakeholders
• Partnering with Development leads to identify opportunities for better collaboration and process improvement
• Used SQL Server to write and execute SQL queries including JOINS, operators and conditions to validate back-end data.
• Established a business analysis methodology around the hybrid environment (Waterfall and Agile)
• Assisted in building a business analysis process model using MS Visio
• Collaborated with the Project Manager to organize training material and write user manuals

Environment: Java, Oracle 9i-SQL, SharePoint, MS Visio 2013, HTML, XML,UML.

Confidential, Bridgewater, NJ

Business Data Analyst

Responsibilities:

• Development and enhancement as per User requirements
• Created a technical Specification document to show how the project gathered data to create a new system environment
• Utilized SQL server for select statements needed to access data from different schemas containing data stored
• Coordinated walkthroughs and meetings with development team to discuss agent issues
• Utilize SQL and Crystal Reports for Application Reporting
• Create User documentation for new features and capabilities added to system
• Responsible for testing and debugging prior to deploying application into production
• Provide technical support and guidance for Application users

Environment: Agile(SCRUM), Java, Visual Basic, MS Office, Linux, SharePoint, SQL Server, MS Access, Crystal Reports

Confidential

Business Analyst

Responsibilities:

• Review business manuals and requirement document (BRD) to summarize system-specific business rules and other operating conditions
• Involved in designing business requirement collection approach based on the project scope and SDLC Methodology
• Created data dictionary for reference for database design
• Facilitated with product owner for prioritizing the user stories and creating repositories of the user stories in the product backlog
• Facilitated requirements gathering by having meeting with SMEs and other work streams
• Actively took responsibilities of business requirements by providing functional support to Dev & QA teams
• Worked as primary contact person for managing changes to project requirements by administering the change management processes
• Created Jira stories and bugs
• Tracked bugs & defects to meet project's quality and contractual requirements
• Worked on validating test cases based of requirements
• Used SQL management for managing Owner party data

Environment: Java, SQL, Tableau, MS Office, MS Excel, Linux, Waterfall and Agile (SCRUM) methodolog