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Business Analyst Resume Profile

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Summary of Experience and Major Accomplishments

  • I have over twelve years of experience in technical and business writing. I am motivated and personable with a talent for quickly mastering technology. I am accustomed to handling sensitive, confidential records and have a demonstrated history of producing accurate information.
  • In a previous position, I modified the process of requesting and coordinating company meetings by creating a tracking process for necessary information, resulting in decreased lead time. I also integrated a new process into setting up training meetings, resulting in decreased preparation time.
  • I use my ability to analyze what is needed, assist in problem-solving and understand business problems in order to provide realistic requirements. My exceptional writing skills enable me to deliver high-quality, useful project documentation.

Employment History

Confidential

Associate Business Analyst

  • Authored requirements and artifacts in appropriate requirement management tools Collab tool, Serena RM, and SharePoint
  • Developed and edited documentation for several projects
  • Acted as a liaison among stakeholders in order to elicit, analyze, communicate, and validate requirements and business processes
  • Point of contact for four proprietary products
  • Responsible for managing timelines and changes for above mentioned products
  • Produced clear and concise documentation of client high level and detailed requirements
  • Scheduled and facilitated meetings
  • Generated PowerPoint presentations for stakeholders

Confidential

Level II Analyst Contractor

  • Coordinated triage and managed escalated Remedy Incidents
  • Assisted with report testing and review
  • Orchestrated training and presentations
  • Scheduled and facilitated meetings
  • Oversaw issue tracking
  • Produced monthly statistics report

Confidential

Product Coordinator

  • Documented steps and processes in proprietary applications
  • Assessed existing business requirements and suggested modifications
  • Authored technical documentation i.e.,user manuals, letters, proposals, Powerpoint presentations for SDLC gate review
  • Acted as Quality Assurance backup

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