QUALIFICATIONS SUMMARY

Process / Work Systems Engineer, Project Manager and Senior Data / Business Analyst: Operations Research and Statistical Analysis. Certified Project Management, Six Sigma, Lean and ITIL. Professional experienced working in fast-paced environments, demanding strong organizational, technical, and interpersonal skills, with focus on Continuous Process Improvement CPI and organization transformation. Trustworthy, ethical, and discreet, committed to superior customer service: detail-oriented and resourceful in completing projects, able to multi-task effectively superior analytical and communication skills.

Most recent articles and publications are available upon request.

Capabilities Include:

• Business Intelligence BI / Business Transformation BT
• Continuous Process Improvement Six Sigma, Lean, and ITIL
• Program and Project Management and Support
• Business, System, and Risk Analysis
• Operations Research/Systems Analysis ORSA and Data Governance
• Organizational Change Management
• Information Assurance IA Certification and Accreditation C A
• Knowledge Management by Collaboration KM C

TECHNICAL OVERVIEW

• Longest Project: 58 months
• Largest Database: 15 TB
• Largest Team Managed: 5 teams 52 individuals 2 vendors
• Largest Budget: 6.3 million
• Largest of Algorithms/Business Rules: 14,000

EXPERIENCE HIGHLIGHTS

Business Intelligence BI

Confidential

• Process Manager with experience in time studies involving multiple systems operations
• Program Project Management support of large, complex multi-component BI problems DoD and GSA
• Familiarity with Ab Initio and Tableau
• Familiarity with Semantics concepts and SPARQL

Continuous Process Improvement

Confidential

• Knowledge of Six Sigma tools and methodology, including DMAIC Define, Measure, Analyze, Improve, and Control , DFSS Design for Six Sigma and Process Mapping and Management.
• Analyzed and reengineered a wide range of business processes, including most recently: Acquisition, Transportation, Education, System Access Administrative Services Finance Pharmacy Primary Care Public Health, Mental Health Alcohol and Drug.
• Expert in facilitated rapid development processes, senior JAD/JAR/RAD/JRP facilitator.
• Proponent and practitioner of SPIN Situation, Problem, Implication, Need-Payoff , XP Extreme Programming and XPR Extreme Business Reengineering .
• Participated in and have considerable experience in a variety of process models: Six Sigma, IEEE, CMM, CMMI, ISO and PMI. Familiar with and use both the Federal Enterprise Architecture FEA and the Zachman Framework as useful models for guiding change management strategy and processes.

Program and Project Management and Support

• Hands-on, delegation of tasks leadership style.
• Strong ability in communicating decision choice options to the client.
• Experience in operations, advanced analysis techniques, software engineering methodologies and management approaches.
• Project planning and coordination proficient scheduling of work breakdown structure WBS and tracking of cost, schedule and performance metrics.
• Risk Management: created and implemented risk management plans risk identification risk mitigation baseline risk assessments risk exposure guidance and prioritization risk budgeting guidance risk dependencies and aligning risk management process improvement goals with business objectives.
• Independently produced full-life-cycle technical products and deliverables, maintained responsibility for project and task management, and have directed staff activities at all levels.

Business, System, and Risk Analysis

• 30 years' experience in the analysis and collection of process flows, business requirements, gap analysis, and risk analysis.
• Expert in estimation of level of effort and requirements/business rules collection processes.
• Familiar with a variety of knowledge management and collaboration software, including Visio, Rational Suite, IntraSmart, Livelink, SureTrak, and AnalystPro.

Operations Research/Systems Analysis and Data Governance

• Tactical experience in density plots, route analysis, and network analysis.
• Experienced executing strategies for enterprise data management and data governance
• Developed necessary polices, process and procedures to support robust data management activities
• Ensured compliance with corporate data management policies and guidance
• Ensured interoperability of data/information with the greater Community of Interest COI and strategic partners
• Provided strategic directions, recommendation and implementation of data federation and data services technologies
• Develop comprehensive data sourcing strategies based on stewardship and authoritative sources
• Worked with the project management teams, technical teams, and business units to help optimize mission operations
• Worked with metadata and master data managers to incorporate appropriate data integration methodologies
• Mapped data/information strategies back to the enterprise architecture to support technical views, system views and operational views
• Conducted data architecture reviews of Enterprise Architecture and participate actively in the various processes surrounding the delivery information management
• Oracle and MS Access database development: performed analysis and scrubbing of data via queries and reports using Oracle procedures, queries with multiple complex joins, views, and reports. Expressions, triggers, parameters, and functions, using SQL, PL/SQL, and VBA.
• Manpower modeling and operations analysis experience in operations, advanced analysis techniques and management approaches.
• Experienced in a variety of statistical and data mining packages for data and statistical analysis. Have performed a variety of parametric and non-parametric analyses, as well as multivariate regression, regression analysis, factor analysis, and data smoothing techniques.
• MS Excel Power User.

Organizational Change Management

• Proven communicator with strong verbal/interpersonal skills, analytical abilities, and experience in a broad spectrum of public contact, including: managerial, marketing, negotiations, public policy, public service, politics, public relations, and sales.
• Possess a proven record of process and communication achievement.
• Rely heavily upon a variety of facilitated and hybrid processes, as well as other consensus-building and active learning techniques, to achieve team building and stakeholder buy-in.

Information Assurance

Confidential

• Information Assurance Officer IAO DoD/ODCMO/ Business Intelligence and Analytics BIA
• Information Assurance IA Controls: Enterprise Mission Assurance Support Service eMASSystem certification and system accreditation support for Authorization To Operate ATO
• DODI 8510.01: FISMA, DODD 8100.1, DODD 8500.01E, and DODI 8500.2 DoD Information Assurance Certification and Accreditation Process DIACAP

Knowledge Management

Confidential

• Fifteen years experience as a private mediator in the Alternative Dispute Resolution ADR field former Chapter President of Society of Professionals in Dispute Resolution SPIDR former non-attorney member, Pennsylvania Bar Association Committee on ADR.
• Proven abilities in the design, development, and implementation of Knowledge Management KM strategies as applied to diverse and geographically dispersed work groups.
• Expert in the recognition of key barriers to knowledge management behavioral change and develop effective change management programs.
• Expert in collaborative, team building, and leadership processes and techniques.
• Active mentee.

TECHNICAL PROFILE

• Operations Research and Spatial Analysis Tools: ORA 2.3.2 , Palantir, 3.2.2 , Arc GIS 9.3.0.1 , Google Earth 5.2.1 , Web TAS.
• Business Process Modeling Notion BPMN : Interfacing Visio BPMN Modeler, Interfacing BPMN Modeler, ProcessMaker, Bonita Open Solution, uEngine BPM.
• Statistical Programming Languages and Packages: R 2.10.1 -2.13.0 , RExcel and R Commander 3.0-19 - 3.1.15 , QI Macros 2000 2007, Minitab 14 - 15, MegaStat, NCSS-PASS 4.10, Instat 2.52.
• Database, Data Mining and Scientific Workflow: SPARQL, Ab Initio, Rattle 2.5.22 , Orange 2.0b , PythonWin 2.5.2 , Kepler 1.0.0 , Oracle 7.x - 11 TOAD VI, SQL-Programmer 2.5, SQL Navigator 3.1.e.1, Developer/2000, SQL, SQL PLUS, PL/SQL, Forms 4.5, and Reports 2.5 , MS SQL Server 7.0 - 2000, MS BizTalk, MS Access 2.x - 2007, RPTwin v1.0, R R Report Writer V6.0 V8.0.
• Project Requirement and Knowledge Management: MS Project 98 -2007, Primavera P3, SureTrak, AnalystPro, Rational Suite, Rational Analyst Suite, Oracle Projects, BIS, Visio 1.x 2010.
• CASE and Modelers: Erwin/ERX 2.1 and 3.5, Rational Rose 1.0.7 and 2000, Oracle Designer 2000, WithClass 3.1, InfoModeler 3.1, Total Access Developer Suite.
• Collaborative: LotusNotes, Outlook 6.0 - 2010, SharePoint 2001 - 2010, DimDim.
• Other: Word 6.0 - 2010, Excel 6.0 - 2010 advanced macro development , Publisher, PowerPoint 6.0- 2010, Quickbooks Pro 2008 2011.

PROFESSIONAL EXPERIENCE

Confidential

Deputy Project Manager/Senior Business Analyst

Enterprise Authoritative Data Source II EADS-II Project. Interfaces: Wide Area Workflow WAWF and Defense Agencies Initiative DAI Systems

Confidential

Process Manager

Confidential

Statistical Analysis,Gap Analysis

Confidential

Senior Business Analyst

Confidential

Lead Process Engineer

Confidential

Lead Consultant / PMO Project Manager, Business Intelligence and Analytics BIA

• Information Assurance Officer IAO DoD/ODCMO/ Business Intelligence and Analytics BIA
• Veterans Administration, Veterans Relationship Management VRM , Identity and Access Management IAM Project

Confidential

Senior Business Analyst

Confidential

Sr. Analyst/Statistician.

Confidential

Program Manager/ORSA, VACO IT Helpdesk Support contract.

Confidential

Sr. Management Consultant

Confidential

Senior Business Analyst

ASSIGNMENTS:

Operations Research / Systems Analyst ORSA , HHC George Washington Division, Office of the Chief of Staff

Emergency Operations Technician and Training Facilitator, HHC George Washington Division, Operations Branch G-3

Joint Operations Center JOC Shelter Support Operations Planning Team SSOP-T

VDF HHC Tactical Operations Center/Emergency Operations Center TOC/EOC

Confidential Projects in Chronological Order:

Confidential / Senior Business Analyst

Confidential / Senior Business Analyst

Confidential / Business Analyst, Oracle Developer

Confidential / Business Analyst / Contingency Plan Analyst

Confidential / Business Analyst

Confidential / Contract Analyst

Confidential / MS Access Developer/Business Analyst

Confidential / MS Access Developer/Business Analyst

Confidential / Business Analyst

Confidential / MS Access Developer, Business Analyst

Confidential / MS Access Developer, Business Analyst

Confidential / MS Access Developer, Business Analyst

Confidential / MS Access Developer/Business Analyst