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Sr. Business Systems Analyst Resume

Minneapolis, MN


  • In - depth knowledge of Software Development Life cycle (SDLC) methodologies like Waterfall, Agile (certified) using Scrum, BDD, ATDD, SAFe and Hybrid models along with thorough understanding of various phases such as Requirements, Analysis/Design, Development and Testing.
  • Experienced with Project Management, Release Management and Change Management processes.
  • Well Experienced in creating Work Breakdown Structure and creating, reviewing Budget Plans.
  • Skilled at gathering requirement using different elicitation techniques such as interviewing, Requirements Workshop, Prototyping, Brainstorming, Document Analysis, JAR, and involved in different analysis like Risk, GAP and Impact analysis.
  • Involved in creating data flow diagrams, Data Mapping from Source-> stage and Stage-> Target mapping documents indicating the entities, attributes, fields, transformations required and business rules to be applied.
  • Highly experienced in broad range of technologies including business process tools such as MS Office Suite, MS Visio and Rational DOORS to document the requirements.
  • Expertise in creating Wireframes and Mock-ups using MS Visio and Balsamiq.
  • Expertise in UML Diagrams (Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Business process modeling notation (BPMN), Entity Relationship Diagrams, Component Diagrams) using MS Visio.
  • Experience in conducting Joint Application Development (JAD) with the end clients.
  • Excellent skills, in documentation of artifacts like Business Requirements Document (BRD), Requirements Traceability Matrix (RTM) and Systems Requirement Specification (SRS).
  • Comprehensive knowledge of SOA architecture with experience in defining and analyzing services and incorporating them into service-oriented processes.
  • Used Business Intelligence tools like Tableau and QlikView for dashboard development.
  • Well adept in incorporating SOAP and REST Web services.
  • Comprehensive knowledge of technical concepts such as XML, WSDL, HTML, AJAX, SOAP, REST, API, Web Services and XML schema.
  • Experienced with Business Process Modeling Notation (BPMN) for better understanding of the business process for both business stakeholders and technical stakeholders.
  • Extensive knowledge in using Web Services Testing for the projects using SOAPUI, Swagger and Postman. Acted as a source to find external Web Services to be consumed by the project.
  • Experience in integrating the API’s into the application and API testing using Swagger.
  • Strong experience in writing SQL queries for database operations and creating stored procedures.
  • Strong knowledge on regulations like Sarbanes-Oxley Act of 2002 (SOX), Fair credit reporting act (FCRA), Home Mortgage Disclosure Act (HMDA), Real-Estate Settlement Procedure Act (RESPA), Truth in Lending Act (TILA) and Fair Housing Act (FHA).
  • Excellent knowledge in Anti-money laundering (AML) act, Securities exchange Act 1934, BASEL, FATF, Bank secrecy act (BSA), US Patriot act (352, 359, 356) and FINRA 3310 regulations.
  • Worked on synchronous and asynchronous Orchestration and integrated it in the application.
  • Experience in writing client-side, server-side and database validations.
  • Extensive Experience in creating Test Scripts, Test Plans, Test Cases, to ensure Quality Assurance and to test all the business requirements.


Modeling Tools: MS Visio, Rational Rose, Lucid charts, Draw.io, HP ALM

Methodologies / Frameworks: Agile/Scrum, SAFe (DevOps), ATDD, TDD, BDD, CI/CD, RAD, Hybrid, Waterfall

Database: MS SQL Server2016/17, My SQL Work bench V5.2, Oracle 11g, SAP Hana

BI Reporting Tools: Power BI Desktop, Tableau, QlikView

Testing Tools: SOAP UI, Postman, Selenium, Swagger

Mapping Tools: Informatica Power Center, MS Excel

Documentation Tools: MS Office Suite, IBM Rational DOORS, SharePoint 2012/2013, Adobe Acrobat Reader

Web Technologies: XML, JSON, HTML, XSD, AJAX, MVC, SOAP, RESTful Web Services/API, MS Azure

Dev Environments / Protocols: .NET, Java, C++, ASP.net, SOA, JavaScript, Jscript, HTTPS, SSL, SMTP

Project Management Tools: JIRA, Confluence, RALLY, TFS, HP ALM

Prototyping and Modeling Tools: Axure, Adobe XD, iRise, Balsamiq, MS Visio, Lucid Chart

Project Management: JIRA, Rally, MS Project, HP ALM, TFS, Confluence, SharePoint, Rational DOORS, Sybase Power Designer

Databases: Oracle, MS Access, SQL Server, My SQL

Programming Language: C, C++, Java, .NET, HTML5, SQL, Python, R


Confidential - Minneapolis, MN

Sr. Business Systems Analyst


  • Involved in end to end development of Web Applications and creating Web Methods.
  • Worked closely with development team in creating GUI using HTML, CSS and JavaScript.
  • Worked along with UI/UX team to develop prototypes and ensure optimization of product and better experience for the user.
  • Demonstrated experience and knowledge with a solid understanding of triple constraints like time, budget and scope in a project.
  • Experienced in API Integration into a Service Oriented Architecture (SOA) and web orchestrating applications.
  • Developed Business Process Design document that includes information about Business Process Modeling notation.
  • Developed interactive dashboard using Business Intelligence tool like Tableau.
  • Suggested Restful web services along with security parameters for secured communications.
  • Liaison between the line of business and the technical teams throughout the project life cycle.
  • Conducted Joint Requirements Planning (JRP) sessions with the Subject Matter Experts (SME) and the key stakeholders to understand business processes and the functionalities in detail.
  • Conducted Walkthroughs and Meetings involving leads from Development, QA, Database and Technical Support teams to validate the Budget Planning.
  • Conducted GAP analysis for identifying improvement areas from legacy systems to the current processes.
  • Analyzed the risks involved by conducting SWOT, Cost- Benefit, Impact and GAP analysis
  • Created Unified Modeling Language (UML) diagrams including Business process modeling notations, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, Entity relationship diagrams and Use Case Diagrams.
  • Created Static Prototypes using HTML and CSS for an overview of the Graphical User Interface.
  • Created and Maintained the Business Rules Engine using XML.
  • Used UDDI and WSDL to identify relevant web services and web methods required for the application.
  • Tested the requests and responses provided by the Restful Web Services using Postman plug-in for Google chrome and standardized them to the format required by the application.
  • Designed and implemented SQL queries for QA Testing and Report / Data Validation.
  • Designed the Test Plan and Test Cases for all processes and Web Services.
  • Created Test Scripts for Selenium Web Driver in BDD framework.
  • Used Maven for building dependency testing.
  • Collaborated with the Quality Assurance team to ensure adequate testing of software both before and after completion, maintained quality procedures, and ensured that appropriate documentation is in place.
  • Strong knowledge on regulations like Sarbanes-Oxley Act of 2002 (SOX), Fair credit reporting act (FCRA), Home Mortgage Disclosure Act (HMDA), Real-Estate Settlement Procedure Act (RESPA), Truth in Lending Act (TILA) and Fair Housing Act (FHA).

Environment: Java, Javascript, JDBC, SOA, REST webservice, Restful API, MS VISIO, Oracle DB, MS Excel, Windows 7.0, SoapUI, MS-Office, XSL-FO, HTML, CSS, Swagger, Postman, AJAX, Tableau.

Confidential, Brooklyn, OH

Business Systems Analyst


  • Primary point of contact for stakeholders and developers to understand their systems and business needs.
  • Performed Feasibility and Impact Analysis to identify the deficiencies of the current system and to identify the requirements outlining opportunities and impact.
  • Developed, monitored and maintained the upgrades and enhancements.
  • Modified and developed new features and functionality for the application.
  • Implemented Anti-Money Laundering (AML) Transaction Monitoring application system to monitor suspicious transactions and enhance regulatory compliance.
  • Conducted several requirements gathering sessions like one on one interviews, Focus Group and Brainstorming.
  • Facilitated JAD sessions by inviting SME’s, tech leads and Architects to make sure that gathered requirements are feasible for development.
  • Experienced with regulatory reporting creating SAR’s for Confidential and following US Patriot Act and FINRA 3310 regulations.
  • Derived functional and non-functional requirements to create a Functional Requirements Document.
  • Prepared Business Requirement Documents (BRD), Mapping Document based on the gathered requirements.
  • Helped monitoring, flagging, scoring and due diligence on suspicious transactions.
  • Worked on KYC module for better customer understanding.
  • Conducted GAP analysis for identifying improvement areas from legacy systems to the current processes.
  • Created UML diagrams such as Activity Diagram, Sequence Diagram and Use Case Diagram to depict the various processes flow using MS VISIO
  • Worked on the crystal reporting tool to generate the report using the data analyzed in the application.
  • Coordinating the Quality assurance manager in preparing QA reports.
  • Developed report layouts for Suspicious Activity and Pattern analysis under AML regulations.
  • Thorough understanding of various modules of AML including Watch List Filtering, Suspicious Activity Monitoring, CTR, SARand FBAR.
  • Created detailed web services to fetch the data from the finance databases and collaborating on developing the SLA’s.
  • Reviewed test plans that contains test scripts, test cases, test data and expected results for User Acceptance Testing.
  • Facilitated UAT sessions for end users and collaborated with business team to get UAT sign offs.
  • Facilitated triage calls between development team and QA team for resolving issues.

Environment: C#, SQL, MS Visio, Informatica, Oracle 11g, Crystal reports, Rally, MS SharePoint, MS office, Microsoft SQL Server, Informatica PowerCenter.

Confidential, Alpharetta, GA

Sr. Business Systems Analyst


  • Effectively managed offshore teams across different geographies.
  • Explored the existing system, performed Reverse Engineering to understand the As-Is system, extracted important functionalities, analyzed possible enhancements and documented them.
  • Conducted Gap analysis to assess the strengths and weaknesses of the proposed project (To-be state) as compared to the AS-IS state documented in terms of various components.
  • Created Power interest grids to identify key stakeholders for eliciting high level requirements.
  • Facilitated Focus Group meetings, Stakeholder Interviews, and JAD Sessions with business users, developers, architects and database development team in order to elicit the base level requirements.
  • Designed and developed UML Diagrams including use cases, activity diagrams, and sequence diagrams usingVISIO.
  • Created Dynamic Wireframes using Fluid UI for better understanding flow of the application.
  • Responsible for creating the Functional Requirement Document and the Business Requirement Document. Created various types of reports, sub-reports and drilldowns like standard and cross tab reports with bar chart, pie chart and line-chart graph representation reports using Crystal Reports.
  • Involved in identifying and implementation of SOAP, XML based web services and web methods.
  • Acted as the point of contact for clarifying business and functional requirements to the development team.
  • Worked with different asset classes like Equities, Fixed Income, Cash and Annuities.
  • Performed Data Mapping to identify and standardize the data from various distributed systems.
  • Involved in creating templates in crystal reports using the data available based on the needs and the requirements.
  • Facilitated meetings with the development team to help them better understand use cases and to help them come up with code flow for these research items.
  • Performed Unit Testing for all the functionalities and also performed adhoc Smoke Testing.
  • Conducted Triage Calls to analyze the status of defects and helped prioritize them.
  • Facilitated UAT (User Acceptance Testing) and created Walkthrough Documents for UAT
  • Used UDDI to identify and study relevant web services and referred WADL to determine request response parameters for the application.
  • Tested the requests and responses provided by the Rest Web Services using Postman and standardized them to the format required by the application.
  • Modeled complex Web Orchestrations involving multiple web services from distributed teams.
  • Implemental in resolving conflicts in the teams and keeping them motivated towards the end goal.

Environment: MS office suite, MS Visio, UML, SQL Server, AJAX, .Net, HTML, Java script, CSS, Restful API, GitHub, Jenkins, Postman, XSLFO, JSON, Oracle DB, JIRA, Confluence.


Business Analyst


  • Responsible for creating and reviewing business rules, business requirements, functional specifications, project schedules, documentation and test plans related to commercial lending.
  • Conducted various elicitation techniques like Brainstorming, Document Analysis and Interviews.
  • Developed various UML diagrams like Use case and activity diagram.
  • Performed GAP analysis to understand the gap between legacy and current system.
  • Assisted with product evaluation, product customization, and system integration.
  • Designed and developed Use Cases, Use Case Diagrams and Activity Diagrams using MS Visio.
  • Supported testing, Test Cases in HP Quality Center that would test various Test scenarios.
  • Authored Business Requirements Document (BRD) with the business users.
  • Performed Risk Analysis to identify the project critical success factors and prioritize requirements for Fusion Banking Loan IQ.
  • Performing UAT on business requirements, technical specifications and product knowledge.

Environment: Waterfall, Oracle, Rational Doors, MS Project, Java, MS Excel, HP ALM, MS Visio.


Jr Business Analyst


  • Gathered requirements using Elicitation techniques like Document Analysis, Brainstorming, One on One Interviews and Surveys.
  • Performed Stakeholder Analysis and created a Communication Plan to interact with the stakeholders involved in the project.
  • Developed Business Requirement Document (BRD) and Software Requirement Specification Document (SRS) for translating Business Requirements into technical requirements.
  • Elaborate use of MS SharePoint as collaboration and Document management tool.
  • Conducted JAD sessions for refining the requirements with multiple teams and solving the dependencies with the other teams.
  • Performed Gap analysis to analyze the as-is and to-be state of the project.
  • Created Data Mapping document by identifying the source and target databases and tables.
  • Created UML diagrams like Use Case, Activity Diagram and Sequence Diagram.
  • Conducted SLA meetings with the other dependencies.
  • Created static and dynamic prototype using MS VISIO and HTML respectively.

Environment: Waterfall, SQL, UML, Lucid Chart, Java, MS Office, MS Visio, HTML, Oracle, JAVA, Windows7, XML, SOAP, AJAX, My SQL Work bench, IBM Rational Doors, HP ALM.

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