PROFESSIONAL SUMMARY:

Over a decade of experience in the Revenue Management and Technology industries with experience in various areas of commercial operations, CRM systems, financial reporting, pricing, account management support, customer contracting, and technology system solutions.

SKILLS:

Strong IT background, customer service, and communication skills with experience working with CRM business software as a user and supporting role. Ability to develop and sustain business relationships with clients while reducing the communication gap between customers and management. Also, heavy experience with requirement analysis, sales data analysis and pricing specialist, system design documentation, system configuration, data interfaces and migration, strong presentation skills and design, project management, system implementations, contract management, pharmaceutical government pricing and commercial rebate claim calculations.

EXPERIENCE:

Confidential

Business Analyst

Responsibilities:

• Data Analysis: Reviewing system and reporting data for quality and significant reporting metrics as well as MDM and compliance requirements.
• Testing of data interfaces between various systems for accurate upstream/downstream processes and updates.
• System Implementation: Supporting and testing from a Business Analysis perspective in the areas of Pricing, Analytics and Revenue management during initial implementation, upgrades and system maintenance.
• Business Process Management:Working in various levels on the administration and completion of rebate calculations or chargeback claim backlogs or other business operations tasks.

Confidential

Manager for Solutions for Sales Operations and Revenue Management

Responsibilities:

• Responsible for accurately assessing an organization analytics and revenue management system and processes to develop and implement customized structured levels of solutions based on identified opportunity areas for maximum impact. Identified solutions are scaled and calibrated based on effort, cost, return, and time of delivery and include process improvement.
• Familiar with many commercial contracting systems such as Confidential, Revitas and other commercial rebate administration and management, Federal Medicaid program management, charge - back administration, direct sale discounting and wholesaler/trade management issues such as wholesaler inventory (DSAs). Strong background in chargeback administration with an emphasis on transaction validation, timely processing, and measuring submitted vs. approved dollars for cost savings.
• Develop and own the creation of the Contract Management Analytics Service line product and services offering for Confidential ’ s consulting division. Responsible for solution design, implementation and internal training of service line resources. Research and develop specific industry and task identification materials/presentations/assessments for in house training to new Confidential resources that provide support and preparation the Solution ID, Knowledge Transfer Process’s.
• Maintain a strong understanding of all life science government price calculations and policies in order to implement Government Pricing systems with respect to Medicaid, Best Price, Monthly AMP, Quarterly AMP, ASP, NFAMP, FCP, etc. Able to independently understand and duplicate all client GP calculations via offline models and other raw data sources.
• Develop and maintain sales models for housing and projecting discounts such as rebates, chargebacks and other concessions against brand sales via segments and buckets. Generate detailed documentation of forecasting and projection process for all stakeholders and relevant parties such as finance, brand teams and senior management.
• Conduct rigorous Economic analysis and develop financial models for strategic decision making.

Confidential

Manager Implementation Consultant

Responsibilities:

• General guidance, support and planning for the implementation of the Pros System Modules which include Price Optimizer, Sales Analytics, Deal Optimizer and others.
• This process requires the initial analysis of master data and transactional data to determine significant attributes and the appropriate Segmentation designs.
• Evaluation and assessment of current and future pricing policies and strategies to identify possible improvement in profit and pricing strategies.
• Development of pricing models for various scenarios such as product shortages, new products, competitor responses and promotions. Utilization of other reporting metrics via analytics such as willingness to pay and costs.
• Business Process Mapping: Documenting and mapping of sales and pricing analysis and negation process for automation and efficiency enhancements as well as knowledge transfer and SOP requirements.
• Utilizing various tools and methods to provide insights and relevant critical factors of pricing from Big Data to generate Segmentation structures and Pricing Guidance. Dashboards and Price waterfalls.

Confidential

Senior Consultant

Responsibilities:

• Possess strong understanding of the industry’s commercial and government pricing practices and policies.
• Able to understand client specific policies and apply to the Confidential System. It is vital to quickly evaluate and asses the technical specifications and interfaces of the client that associate with Confidential such as SAP, Business analytics tools or other cash to order systems.
• As the Business Analyst on the project, strong communication skills are required to work quickly as a team due to shortened deadlines, sometimes many different players, and to be able to resolve any issues or conflict that might occur in the consulting environment.
• Conducted customer workshops to develop an understanding of the client’s current contracting and pricing system (status quo), goals and requirements for the desired new system, and implemented various components of the Confidential system.
• Strong industry knowledge of pharmaceutical government pricing, trade relations, market dynamics, and a broad base of industry terminology.
• Understanding of managed care contracts development in terms of targets, tiers, break even analysis and other performance/incentive based contract development requirements.
• This process is necessary for preventing sometimes unjustified discounting of products if it doesn’t drive sales have a specific purpose such as a strategic promotional activity or a company set goal. All new discounts can affect GTN, ASP, BP, AMP, etc. as well so a forecast impact analysis is developed using the best available data or market analysis.
• Managed technical resources for server/system implementation, software customization, and system deployment and other data related issues pertaining to Confidential . Required to efficiently handle multiple projects or assignments simultaneously by multitasking, being flexible and being highly organized. Aligned Confidential technical resources with client technical resources to meet the user/client requirements. The ability to write clear and solid technical requirements is critical when drafting documentation such as System Requirements Specifications, Functional Design Documents and User Requirement Specifications.
• Familiar with many analytical tools and reporting systems in order to trouble shoot claims, run sales performance analysis, and other ad hoc/reporting needs. IE. Crystal Reports, Business Analyzer, SQL, MS Access, CARS, Confidential, Etc.

Confidential

Pricing Analyst

Responsibilities:

• Critically assess pricing strategy scenario outcomes outside of set business constraints for financial value, accurateness, ROI and potential unforeseen risks hidden and/or costs. Work with United States Pricing Committee presenter to ensure the correctness of the strategy's overall content as well as its economic rationale using a variety of analytical and market research techniques to act as a strategic advisor.
• Developed department sales compensation program Segment Profitability containing two key components to maximize customer portfolio profitability and incentivize accurate forecasts for financial planning. The first component tracked the accuracy of product nets sales forecasts by account. The second component compared account GTN year to year with aligned incentives minimizing unnecessary discounts.
• Strategic customer profiling for new products. Designed database for customer survey and profiling information. Summary dashboard of results distributed weekly to senior management of segment specific customer statistics. This data was gathered by account managers through customer management. The dashboard received company recognition award of excellence presented at NSM by Senior Management.
• Pricing Actions: Understanding of department pricing models used for valuing the incremental net revenue and annuity value from the pricing action. Confidentially prepared all documentation for initiating pricing action and obtained necessary approval from other departments. Prepared and distributed all notifications of action both internal (contract admin, SAP, Brand teams and distributors, direct customers, and pricing companies.
• Monitor and analyze Medicaid, government (FSS, PHS) and key third party trends. Evaluate the financial impact of price increases due to government and Medicaid contracts. Develop automated reports to assist department and senior management in tracking sales key customer trends and growth. Review brand GTN for forecasts for finance accruals and other key groups.
• Developed ad hoc reports on demand for senior management and for direct and/or indirect customers to determining sales metrics and qualifications for volume discounts based on sales history.
• Participated in product Gross to Net reporting meetings to discuss future pricing/discounting strategies and customer segments.

Confidential

Senior Contract / Pricing Analyst

Responsibilities:

• Support ADC sales-force with contracted sales utilization data and various ad hoc reports in order to sales history and identify markets and areas for growth opportunities.
• Travel to key accounts with national account managers, regional account managers or local sales representatives in order to work out problematic customer needs such as finances or credit terms, supply issues, or contracts terms with the customer
• Analysis of IMS data for current market share growth and trends and for deal negotiation and deal performance
• Work key accounts for on customer related issues such as back-order, disputed rebates, indirect customer, customer lists, member eligibility, managed care plan issues, government regulations or other supply chain challenges.
• Use of SQL, Excel, and other data reporting tools to provide many ad hoc reports based on immediate situations.
• Monitor and maintain performance of contracted account terms and metrics for Managed Care Customers such as Aetna, HME/DME distributors such as Medline, Cardinal, McKesson, and Government facilities and other direct or indirect customers.

Confidential

Contracts Analyst

Responsibilities:

• Manage all internal and external sales contract administration services with company counsel to review contract terms by ensuring they reflect the business intent of the negotiated terms and meet legal requirements and standards. Research Federal regulations and reimbursement issues
• Work with Account Executives and Technical Sales Specialists in the completion and management of contracted accounts including: Managed Care Organizations, Government, Hospital Systems, Laboratory Diagnostics and Therapeutic Sales
• Validating and processing of chargebacks, rebates, and contractual reporting requirements. Assist with the review and approval of proposed new contracts to ensure contract can be administered
• Manage and track the payment of Medicaid rebates. And was responsible for the mandated quarterly government (CMS, PHS, FSS, IFF) reporting and submission in a timely manner.