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Sr. Business Systems Analyst Scrum Resume

Collegeville, PA


  • Business Systems Analyst professional wif over 8 years of extensive experience in Requirements gathering, Analysis and Communication wif SME’s, Stakeholders (technical, non - technical), Business process analysis, Solution Assessment & Validation, documenting project artifacts and Testing/Maintenance operations.
  • Expertise in creating project artifacts such as Business Requirements Document (BRD), Use Case Documentation, Requirements Traceability Matrix (RTM), Business Rules Spreadsheet, Functional Requirements Document (FRD), Data Mapping Document, Systems Requirements Specification (SRS) and GUI Mockup Screens.
  • Excellent domain knowledge and experience in Financial Securities, Equity, Debt Capital Markets and Derivatives, Financial accounting, Investment Banking, (Mortgage, Loan Origination, Commercial Loans), Product Management and E-Commerce.
  • Proficiency in leading/conducting Requirements gathering processes and techniques using different Elicitation methods such as Client interviewing, Requirements workshops, Interface Analysis, Prototyping, Survey/Questionnaire, Focus groups, Document analysis, Observations.
  • Conducting Joint Application Development (JAD) sessions for deriving functional/non-functional requirements.
  • Experience in conducting GAP, Impact, SWOT, SIPOC, Cause & effect analysis, Root cause, Cost-benefit analysis, Feasibility studies, Risk analysis, ROI analysis tools and techniques.
  • Extensive experience in UML Modeling like Activity Diagrams, Sequence Diagrams, Use Case Diagrams, Process Work Flow Diagrams, Business process flows and Class Diagrams.
  • Professional experience in all phases and methodologies of System Development Life Cycle (SDLC) including Waterfall, Agile/Scrum/SAFe and Hybrid frameworks.
  • Facilitation of Scrum Ceremonies and adoption of agile related techniques (MOSCOW technique, 100 point method, Planning Poker, T- shirt sizing, Bucket system, Silent writing, Happiness Histogram, Treasury island, Scavenger hunt)
  • Mastery in the use of Agile/Scrum related tools such as JIRA, TFS, Confluence, Rally, SharePoint to document and visualize stories, tasks, and measure performance through burn down charts/velocity charts.
  • Comprehensive knowledge of web services related concepts such as XML, JSON, JWT, WSDL, WADL, HTML, AJAX, SOA, API, SOAP and RESTful Web Services.
  • Proficiency in creating Data Mapping documents and performed the process wif creating transformation rules using tools like Informatica power center and MS Excel.
  • Experience in Client side validations, Server side validations, Object oriented and web based applications.
  • Knowledge in SQL Querying and expertise in generating DDL, DML and DCL queries in SQL.
  • Extensively interacted wif the designers, developers to ensure functional implementation of business requirements and the QA Team in executing Test Plans & Test Case scenarios, Test Logs, Test Objectives.
  • Knowledge and experience in conducting Validation testing, Performance testing and User Acceptance Testing (UAT).
  • Excellent communication, problem-solving, Public Speaking, critical thinking and conflict resolution skills
  • A Proactive and dedicated team player, wif a proven track record in producing high quality work under tight deadlines and in multi-tasking to meet business goals.


Modeling Tools: MS Visio, Rational Rose, Lucid charts, Draw.io, HP ALM, Rational Clear Case

Methodologies / Frameworks: Agile/Scrum, SAFe (DevOps), ATDD, TDD, BDD, CI/CD, RAD, Hybrid, Waterfall.

Database: MS SQL Server2016/17, My SQL Work bench V5.2, Oracle 11g, SAP Hana

BI Reporting Tools: Power BI Desktop, Tableau, Tableau Desktop

Testing Tools: SOAP UI, Postman, Selenium

Mapping Tools: Informatica PowerCenter, MS Excel

Documentation Tools: MS Office Suite, IBM Rational DOORS, SharePoint 2012/2013, Adobe Acrobat Reader

Web Technologies: XML, JWT, JSON, HTML, XSD, AJAX, MVC, SOAP, RESTful Web Services/API, MS Azure

Dev Environments / Protocols: .NET, Java, C++, ASP.net, SOA, JavaScript, Jscript, HTTPS, SSL, SMTP

Data Warehousing concepts: OLTP, OLAP, ROLAP, MOLAP, HOLAP, Query/Reporting Multidimensional Analysis, Slicing/dicing, Drill Down/Roll Up, Pivot tables, MDM, ETL Process, Data Modelling

Finance / Banking: Derivatives, Bonds, Mutual Funds, index funds, Equities, Swaps, Brokerage, ETF, Stocks, Bloomberg Data, Mortgage Loans, Mortgage Backed Securities

Project Management Tools: JIRA, Confluence, CA Agile Central (RALLY), TFS, HP ALM


Confidential, Collegeville, PA

Sr. Business Systems Analyst Scrum


  • Developed technically feasible solutions for the Business Technology group in accordance wif Confidential Global policies including secure data extraction, Service mapping, work flow monitoring and Data modelling
  • Conducted various workshops for Development, Testing and Business teams for elicitation of technical and functional requirements, analysed and created GAP analysis, SWOT analysis and Data mapping reports
  • Created User stories for functional and technical requirements and assisted the testing team in test scripts, and triaging during the test case defect resolutions
  • Facilitated Daily stand ups, product review meetings and conducted backlog grooming sessions to make the existing and new user stories more robust for development
  • Used Object Oriented programming as well as client and server side application development process for multimedia and designed necessary API’s web methods, parameters and core functional logic
  • Performed Web service, Integration, validation and product review testing during various stages of Application development and acted as the tool’s SME for various teams during integration wif other Confidential internal systems and vendor applications including public services
  • Involved in designing embedded customizable patient facing study websites for self-pre-screening
  • Created logical/Architectural flows using Informatica PowerCenter that will be used for the API development including the front and backend end points wif the assistance of WSDL, UDDI of the organization
  • Offered Application level based services to the MVC (Model View controller), Development teams at various volume levels of the Confidential organization using Test Driven Development (TDD)
  • Performed and delivered Data Mapping using Informatica PowerCenter and its related documents including the transformation rules and creating and maintaining of the Data Dictionary
  • Designed and monitored asynchronous orchestration of heterogeneous external and internal web services
  • Created tenant level Architecture diagrams in addition to Unified modelling representations such as activity, class, data flow, swim lanes and Business process flows using MS Viso and developed application prototypes for various functionalities of the application including real time generated reports
  • Involved in planning and development for Integration between Confidential website and the embedded study websites or listings for enhanced user experience
  • Implemented an Industry standard Single sign on process for Confidential tenant, to existing and prospective site users around the world through Shared Investigators Platform
  • Created Batch process mechanisms for new study updates from CT.gov or manually created studies and also Site, Patient DQ reports for access to all Patient Recruitment leads and Co-ordinators using the Recruitment and pre-screening platform

Environment: Agile, Windows 10, MS Office Suite, XML, AJAX, REST, JSP, Django/Python web framework, Apache web server, Informatica PowerCenter, MS Visio, SOAP UI, HP ALM, JIRA, Balsmiq

Confidential, Woodcliff, NJ

Technical Scrum Master/Sr. Business Systems Analyst SAFe


  • Gathered and Created various technical/non-technical User stories reviews and conducted walkthrough sessions wif UI designers, developers, SME’s and stakeholders.
  • Worked closely wif product owner and the stakeholders in creating the Product backlog and the team for the Sprint backlog.
  • Created Use Case Diagrams, Activity Diagrams, Process Flow diagrams and Class Diagrams using Microsoft Visio.
  • Assisted the UI/UX team in designing the Mockups and Prototypes for all the modules of the application.
  • Participated and assisted in Product backlog grooming sessions and story point estimations for the user stories.
  • Partook and conducted the sprint ceremonies like Planning, Daily standup, Review and Retrospectives.
  • Created a valid product strategy and developed an actionable road map to aid the development of the application.
  • Facilitated JAD sessions wif technical/non-technical team, SME’s to clarify business rules & solve Impediments.
  • Used Power BI Desktop to perform Row Level Security (RLS) and DRLS using DAX operations for the application,
  • Identified dependencies and related web services from UDDI and Performed Web service testing using SOAP UI tool.
  • Designed and delivered Data Mapping Documents including data transformation rules and maintained Data Dictionary.
  • Defined and suggested REST based Web services and Application Programming Interfaces (API’s) based on languages such as .NET which would be compatible wif development of Application.
  • Conducted JAR sessions for the team to understand the technical and performance requirements for the Web services and API’s involved in the application development.
  • Assisted in modelling the Web Orchestration between various dependencies for bifurcation in Account Analysis.
  • Used MS Visual Studio TFS for Application life cycle management and to track individual performance of the scrum team.
  • Facilitated the SLA meetings between the legal team and other departments involved.
  • Assisted the testers in creating and updating the status of all the Test Cases & Test Scripts that are executed during testing process.
  • Performed Data analysis and Data validation and wrote SQL queries to generate certain requirements and KPI’s.
  • Appreciated for abetting the scrum team in achieving the superlative velocity at various phases of the project.

Environment: Agile/SAFe, Windows 7/8, MS Office Suite, XML, JWT, AJAX, REST, .NET (ASP.NET Framework), Informatica PowerCenter, MS Visio, UML, Power BI, TFS, SOX (202,404,802), BCBS 239.

Confidential, Dover, NH

Sr. Business Analyst/ Scrum Master SAFe


  • Assisted the team in Agile release Train (ART) activities, including Product Increment planning, system demos and was involved in Inspection and adaptation procedures.
  • Gained insight about the structure, Business model, and current process workflow of the organization from existing artifacts.
  • Performed requirements gathering using both formal and informal sessions through interviews, questionnaire, video conferencing, JAD sessions and conference calls.
  • Coordinated wif Onsite and Offshore teams to meet the business requirements, deadlines and responsible for assigning the required work and later monitoring the work administered to the teams.
  • Analyzed, defined, documented and communicated business requirements to technical architects, developers by interacting wif the end customers to meet business partner’s needs.
  • Gathered experience in using Confluence in addition JIRA to manage the scrum team, track performance using velocity charts/burndown charts and integrate other project related tools in one platform
  • Involved in multiple projects at the same time including Human Resource planning Integration Management (HR) Application.
  • Implemented Unified Modeling Language (UML) to prepare Use Cases diagrams, process flow diagrams, sequence diagrams from the gathered requirements and created diagrams using Rational Rose.
  • Responsible for creating the road map for current and future priorities for integration into Rebalancing and Trading applications.
  • Created user stories, product documentation, user manuals and developed mockup screens to communicate GUI design wif web app developers and help them clarify functional and non-functional requirements
  • As a Scrum master coordinated wif the Product owner in prioritizing the user stories in the product backlog.
  • Involved in tactical analysis and modelling for wealth management strategies for the near future.
  • Facilitated the Daily Scrum Meeting, Sprint Plan, Sprint Review & Retrospective meetings at the beginning and end of each sprint cycle and used Sprint Burn-Down Charts and Velocity Charts to track progress.
  • Lead the daily scrum meetings and identified the impediments faced by team members, tracked sprint cycle progress and updated competed tasks on a day to day basis.
  • Communicated the feedback by other stakeholders, SME’s from scrum framework meetings to the scrum team.
  • Created and shared Meeting minutes (MOM) and status reports after every meeting.
  • Involved in defining project specifications, implementation plan, user acceptance and functional testing.

Environment: Agile/SAFe, Windows 7/8, MS Office Suite, XML, SOAP, JIRA, Confluence, MS Visio, UML, SharePoint 2014, Mockup Screens,, SQL/ SQL Server Services.

Confidential, Quincy, MA

Business Systems Analyst Scrum


  • Elicitation of Functional/non-functional requirements and Conducting the functional requirements/user requirement specification reviews and walkthroughs wif designers, developers, SME’s and stakeholders.
  • Worked closely wif end-users and stakeholders to develop a detailed understanding of the requirements and transformed them to user stories and made sure they met the Definition of ready using INVEST criteria.
  • Assisted product owner in converting high level requirements Epics into small User Stories as well as tasks.
  • Delivered technical user stories wif Acceptance criteria and assisted the scrum team in estimating the same.
  • Facilitated JAD sessions wif technical/non-technical team, SME’s to clarify business rules & resolve impediments.
  • Involved in payment processing component wif Zelle and integration wif the existing system .
  • Developed solid documentation by analyzing current processes and design business processes modeling notification (BPMN) utilizing UML for object oriented design and documentation utilizing enterprise level tool MS Visio.
  • Responsible for identifying gaps in the software between core functionality and user defined requirements. Created Process Flow diagrams, Use Case Diagrams and Class Diagrams using Microsoft Visio and Rational Rose.
  • Defined and suggested SOAP, XML based web services and application programming interfaces (API’s) based on languages such as (C++, JAVA) which would be compatible wif the “as-is” and “to-be” state.
  • Validated the web service request and response payloads and assisted the developers in API documentation using the Postman.
  • Created the story mapping in JIRA to trace the completeness of user stories and relate them to testcases and bugs.
  • Performed SWOT analysis to identify project strengths, weaknesses, opportunities and threats.
  • Performed data analysis and data validation and wrote SQL queries to generate certain requirements and KPI’s.
  • Dealt wif Freddie mac and Fannie mae in relation to Mortgage backed Securities (MBS).
  • Conducted sprint ceremonies like daily standup, Retrospective sessions in the absence of scrum master.
  • Worked simultaneously on service and utility projects and assisted the teams in enhancing the components and infrastructure essential for existing and new initiatives at the organizational level.
  • Coordinated wif database administrators/ SQL developers in improving backend performance by participating in conceptual re-design and logical redesign of the existing database.

Environment: Agile/Scrum, Windows 7/8, MS Office Suite, XML, SOAP, Java, MS Project, MS Visio, UML, Confluence, JIRA, Tableau, Mockup Screens.


Business Systems Analyst 


  • Gathered Requirements Via formal meetings, brainstorming, interviewing and conducting JAD sessions wif designers, developers, business users and subject matter experts (SME’s).
  • Conducted Gap analysis of the current state of the system and future state of the system, SWOT analysis to identify the areas of improvement and a feasibility analysis of the proposed enhancements.
  • Performed Requirements modeling and visualization using UML diagrams such as sequence diagrams, state diagrams, use case diagrams, Activity diagrams, dataflow charts.
  • Generated Mockup screens of Graphical user interface to capture the front end system requirements and to communicate them wif the web application designers in order to further clarify functional requirements.
  • Documented various project artifacts, Business Requirements document (BRD), Systems requirements specifications (SRS) including Functional and non-functional requirements, Use case document
  • Developed system specifications as needed to support reporting, policy and claims systems.
  • Involved in Process Management to enable the activities of planning and monitoring performances of a process.
  • Coordinated wif database administrators/ SQL developers in improving backend performance by participating in conceptual re-design and logical redesign of the existing database.
  • Prepared test cases and test scenarios and coordinated wif other QA’s in executing the test plans.
  • Involved in Project management planning activities of dis project Scope management, creating work break down structure, schedule management, stakeholder management using MS Project professional tool
  • Conducted User Acceptance testing (UAT), beta testing and involved in code review sessions to ensure that the functionality of system aligned wif the business requirements specified in the BRD.

Environment: .Net Framework (VB.NET, ASP.NET), MS Visio, Rational Requisite Pro, HP QC, SQL / SQL Server, MSOffice suite, MS Project Professional, Mockup screens, HTML, XML, IBM Rational Doors.

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