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Business Analyst /scrum Master Resume

Okemos, MI

SUMMARY

  • Senior Information Technology Manager wif 15+ years of extensive experience in Program & Project Management. Expertise in managing projects and programs wifin domains such as Manufacturing, Utilities and Banking & Finance. Worked wif Fortune 100 global companies in Manufacturing and Banking.
  • Certified Software Test Manager (CSTM) from STQC and Certified Scrum Master (CSM) from Scrum Alliance.
  • Expertize in implementing managed services, project planning, strategic planning, systems analysis quality control, scheduling, planning and tracking of results. Project execution experience in shared services and onsite - Offshore delivery model. Ability to bridge technology and business goals to provide productive solutions. Demonstrated success in leading and mentoring cross functional teams in on-off environments to maximize productivity & cost benefits.
  • Program/Project Management, Delivery Management, business development, Confidential relationship, Test Automation, Commercial banking Retail Banking, Merchant Banking, manufacturing and utilities.
  • From a technology perspective, bulk of my experience TEMPhas been in application testing utilizing tools like HP ALM, HP Load Runner, SOAP UI, Selenium and UFT, but over the past 8+ years, I have been managing testing projects and programs spanning a variety of technologies and domains including Oracle ERP (11i and R12) SAP Utilities, Hogan Systems, Java and Microsoft Technologies.
  • Team building, performance appraisal and identifying the training needs for the team and preparing the same to take up challenges in the evolving world of information technology.
  • Develop/manage Test Strategy, Test acceptance and Test Plans covering all aspects of Testing Levels for Functional Non Functional Testing.
  • Planning and stragizing UAT testing activities in a multi vendor and mulit location projects.
  • Provided Testing Advisory capability by assisting wif hands-on management of Test Process and demonstrated the ability to translate complex client requirements and goals.
  • Worked wif project stakeholders and documented the KT plan including the artefacts, applications to be captured, milestones and process to be followed.
  • Define test approach and strategies to reflect Risk Based prioritization based on Business impacts and product customizations which are accepted endorsed by Stakeholders and Management.
  • Conducted workshops to aligning test plan wif impacted applications to provide end-to-end optimized testing solution.
  • Responsible for Planning, Execution, and Provide Test Matrix to Senior Management, Defect Management Process, Data Management and Test Governance
  • Excellent Client Management and Leadership Skills and the ability to work wif customers to develop and manage multi-vendor and multi-country environments.
  • Facilitated daily scrum meetings, sprint planning, sprint review, and sprint retrospective. Worked wif Product owner on Artefacts such as Product Backlog, Sprint Backlog.

TECHNICAL SKILLS

Operating System: MS WINDOWS & DOS

ERP ExperienceSAP - ISU and Oracle EBS:

Languages: C, ASP & JAVA

Project Mgmt Tools: MPP,Digite, Rally and VersionOne

Testing Tools: LoadRunner, Test Director, Quality Center (HP ALM), HP UFT,TOSCA, SOAP UI Bugzilla and Oracle UPK

Database: Oracle, SQL

Configuration Management Tools: CVS, VSS and Perforce

Web Technologies: HTML and JavaScript

ORGANIZATIONAL EXPERIENCE

Confidential, Okemos, MI

Business Analyst /Scrum Master

Responsibilities:

  • Performing Scrum ceremonies like PI Planning, sprint planning, Standup and Sprint Retro
  • Gathering functional and non-functional requirements for product integration/enhancements
  • Creating story cards using requirements
  • Planning PI activities and user story prioritization for the team
  • Creating feature files using gherkin language for selenium BDD framework
  • Testing JAVA applications, validating business rules in Delphi application
  • User stories/features mapping wif test cases/test data
  • Test strategy / test case execution using Qtest
  • Updating project documentation in confluence.
  • REST API / web services testing

Confidential, Oaks, PA

Business Analyst /Scrum Master

Responsibilities:

  • Performing Scrum ceremonies like PI Planning, sprint planning, Standup and Sprint Retro
  • Gathering functional and non-functional requirements for product integration/enhancements
  • Mapping test data between product integration and building test strategy/test cases
  • Creating feature files using gherkin language for selenium BDD framework
  • User stories/features mapping wif test cases/test data
  • Test strategy / test case execution using Rally
  • Updating project documentation in confluence.
  • REST API / web services testing
  • Gathering project metrics wifin scrum team and presentations
  • Providing clarifications/bridging knowledge gaps for the development team in scrum team

Confidential, Cincinnati, OH

Business Analyst/QA Lead

Responsibilities:

  • Gathering functional and non-functional requirements for tools integration project
  • Mapping test data between tools for integration and building requirements document.
  • Setting up new projects wif domain and users in ALM
  • Training the project resources to use the ALM as overall test management tool
  • Maintaining the integrity of configurable items in ALM
  • Documented requirements for integrating tools like Rally, HP ALM and TOSCA.
  • Helped the project teams to capture the metrics and present them to the management.
  • Implemented version control for the compliance team’s project.
  • On boarding multiple business units across the globe to participate in centralized testing solution program
  • Understanding and proposing various methodologies for a smooth transition of QA activities to testing team from implementation partners.
  • Gathering testable requirements and segregation of functional and non-functional requirements to meet target testing activities.
  • Executing the project wif 30 testing team members being at offshore.
  • Working towards automating the critical business process to progress towards zero defect goal.
  • Worked closely wif IT Directors of various business units to halp them to understand the program and pursue to participate in to leverage the benefits.
  • Conducted HP ALM, Oracle UPK and other required tools training for business analysts to ease the testing activities.
  • Collecting and presenting the project metrics for the instance board meetings.

Confidential, Orange, CT

Onsite Program Manager/ Test Architect

Responsibilities:

  • Delivering multiple projects for utilities Confidential in North America
  • Understanding and proposing test automation frameworks for SAP utilities Confidential in North America
  • Leading a team of 25 members for delivering CR’s, UAT Testing support for SAP R/3 project implementation
  • Built a UAT team of 15 resources for handling acceptance testing for business in SAP - ISU
  • Preparing Traceability metrics and presenting the same during project review meeting wif IT Directors and CIO.
  • Interfacing wif Business Relationship Managers for mapping opportunities & took part in RFP proposal reviews
  • Conducting Induction programs at onsite for new joiners.
  • Working as SPOC for project delivery related activities & presented test automation roadmap wif Business process Automation Framework for SAP utilities Confidential
  • Delivered multiple QA projects for global manufacturing Confidential in Oracle EBS
  • Instrumental in building and mentoring a team of 15 members for handling UAT for various Confidential business units
  • Interacted wif Confidential to understand testing requirements on regular basis
  • Closely worked wif business development teams & interacted wif new M&SC Confidential proposals
  • Handled resource planning and mapped training needs

Confidential, Buffalo, NY

QA Program Manager

Responsibilities:

  • Visited Confidential on multiple time to provide QA solutions and involved in setting up the QA organization defining process and template preparations along wif delivering multiple QA projects for regional bank situated in Buffalo, NY.
  • Worked extensively wif business managers in scoping and descoping of testable requirements.
  • Extensively worked wif Business in defining accepting criteria.
  • Developed SOW, managed contracts and provided QA estimates for the defined projects
  • Collected and presented QA metrics to Confidential as well as handled periodical Invoices and billing
  • Handled resource planning and allocation to various projects
  • Hands on testing activities for projects related to international wire transfer, mobile applications and ecommerce applications.

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