SUMMARY:

• 15+ years of IT experience including 7+ years of Agile Coaching, SAFe Transformations, and Scrum master.
• Transformational leader moving teams and organizations to Scaled Agile (SAFe), Lean - Agile mind-set, Kanban, and Scrum.
• Experienced in evaluation, implementation and in Agile ALM platforms and tools such as IBM Rational CLM, Jira, HP ALM, Microsoft TFS, and VersionOne, and Agile Craft.
• Specializing in Devops practices for building the Deployment pipeline
• Well-practiced at Lean-Agile and hosting workshops in areas such as User Stories, SAFe Foundations, House of Lean, Kanban, Agile ALM, Backlog Refinement, Agile Estimating, and “Real Definition of Done”

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Scaled Agile Coach, Scrum Master

Responsibilities:

• Driving organizational agility through adoption of agile values, principles, and practices for software delivery by working with the executive, mid-senior management, and distributed development teams.
• Managed team relationships, coached and supported the program manager to be the Product Owner.
• Identified and resolved impediments, tracked progress, planned velocity, and worked with Product Owner to groom the product backlog, facilitated release planning, coached teams on Agile practices for incremental improvement for delivering high quality software.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy.
• Managed quality objectives, regulatory requirements, schedules, and program risks and made decisions based on business objectives.
• Cross-functional project execution leadership including (but not limited to) concept discussion, program execution, pilot trials, and product field delivery.
• Demonstrated interpersonal and leadership skills and has the ability to work and inspire others in a multi-functional team environment.
• Integrated Agile methodologies and ALM Tools i.e. IBM Rational CLM (RTC, DNG, RQM), HP ALM, JIRA, Microsoft TFS, and Clarity
• Program Agile Coach advising portfolio and program management; and team coach for multiple scrum development teams.
• Created materials and trained teams.
• Advised portfolio and program stakeholders on road-mapping, program-level backlog management
• Hosted workshops and Customer Classes for DevOps Practices, Product Owners, PMs and Team in User Stories, Product Planning, Backlog Refinement, SAFe, Story Estimating, Writing Acceptance Criteria, and Kanban

Confidential, Morrisville, NC

Scrum Master

Responsibilities:

• Servant Leader coaching team to Enterprise-wide ALM Tooling Strategy and Implementation of Requirements Engineering; Software Engineering; Change and Configuration Management; Build and Deploy; Test/Verification/Validation Management; Process Management; and Development Intelligence
• Product Owner Proxy wrote over 500 User Stories and Acceptance Criteria for multiple products
• Attend weekly risk meetings and implemented plans to mitigate risks and overcome issues
• Identified and removed impediments that created increased throughput and lowered defects
• Facilitated all levels of Agile Scrum ceremonies such as Retrospectives, Release Planning, Sprint Planning, daily Standups, Backlog Grooming and Sprint Review with customers
• Coordinated software deployments to production systems visited by 1,000,000s of customers
• Coached and mentored team from Waterfall to Agile Scrum and Kanban
• Tracked and improved team metrics such as Burndown, Velocity, Cumulative Flow and Burnup
• Created Plans and Managed User Acceptance Testing for 7 software deployments and coaching Confidential divisions on using Rational RTC for Agile Planning and tracking.
• Performing Installations and Deployments of IBM Rational Jazz CLM versions 4, and 5.x
• Product owner of tool migrations, Doors Migrations to Doors Next Generation, DNG versions 5.02 and 6.01 and DOORS 8.x and 9.3

Confidential, Auburn Hills, MI

Scrum Master, Coach and Agile Project Manager

Responsibilities:

• Agile Coach and Product Owner for onshore and offshore group leading them to become tightly knit agile teams delivering numerous applications
• Provided for onshore and offshore teams in testing, agile scrum and user stories
• Facilitated all levels of Agile Scrum ceremonies such as Retrospectives, Release Planning, Sprint Planning, daily Standups, Backlog Grooming and Sprint Review with customers
• Introduced Poker Planning and Story Splitting improving estimating by over 60%
• Integrated offshore developers with onshore testers to create a cohesive team
• Using Agile Scrum, coached organization and developed procedures to improve systems and achieved ISO and CMMI Level 3 s
• As Proxy Product Owner, led both the Global ALM Tooling Strategy team and process improvement team, in support of Confidential Powertrain’s Model Based Engineering Program, this is a global transformation initiative.
• Coached all internal staff on Quality Assurance Testing Procedures, writing Test Cases and completed internal testing for 34 applications created Service Level Agreements, User Stories, Use Cases and Process Flows for a complete Help Desk Call Center for the Social Security Administration
• Introduced Agile Scrum and designed every aspect of the Track Environmental Dashboard (TED) to deliver a complete product with 10% of the original budget, 1/3 of the original staff and in 1/6 of the original time frame
• Coached development team on Agile Scrum to create complete end-to-end software solutions
• Mitigated risks and managed issues to soften impact and escalate to C Level management
• Facilitated weekly status meetings with customers and stake holders
• Contracted by the Institute of Building Technology & Safety (IBTS) as a Senior Consultant to launch the Weatherization Assessment Program for the Department of Energy
• Refined contracts, created project schedule, Work Breakdown Structure (WBS), documented workflow, managed resources, wrote procedures and delivered final presentation
• Developed manuals and audio delivered to over 300 consultants nationally

Confidential, Orlando, FL

Agile Project Manager/Requirements Manager

Responsibilities:

• Developed an RTC/CLM Pilot that encompasses parallel development using RTC SCM and Build management features, to enable a project team to develop and deliver a RTC solution in parallel with the existing SCM and Build environment.
• Created streams, components, and user repository for spaces
• Set up the RTC SCM and Build environment
• Designed an Agile scrum process in the RTC pilot based on DAD (Disciplined Agile Development)
• Developed a workflow strategy encompassing configuration of work item types, attributes, and roles
• Set up roles & permissions
• Provided and mentoring
• Designed a requirements repository structure in RRC to management requirements and requirements artifacts.
• Coached and mentored developers, project managers, business analysts and testers on Agile practices
• Translated product requirements to User Stories in RRC, and created collections represent releases.
• Created plan items for release backlog in RTC linked to the user stories in RRC.
• Develop a proposal for ALM Assessment, Rational CLM Tool Pilot, and CLM Enterprise-wide rollout. CLM Proposal includes is a process automation initiative including IBM RTC, RRC, RQM, and Method Composer (RMC). Also, include Dashboards and RRDI reporting for Development Intelligence.
• Led large scale from Rational Quality Manager 2.x to CLM 4.0 for national and international User base.
• Developed Custom Process Templates and process advisors for unique agile and waterfall SDLC’s.
• Developed and maintained RTC Work Item templates based on RMC Capability patterns.
• Evaluated Urban Code as a viable SCM platform /add-in for RTC and the bank
• Customizing RTC processes by developing RTC Process Templates including work item types, workflows, attributes, roles, permission and dashboards.
• Implemented CLM solutions for governance and Process Enforcement /Enactment
• Developed an end to end delivery process (SDLC) using RMC and integrated process and content into RTC implementations.
• Developed Dashboards and reports (RRDI) at various management levels and individuals.
• Provided guidance and mentoring

Confidential

Agile Project manager / Scrum Master

Responsibilities:

• Organized and facilitated project planning, daily stand-ups, reviews, retrospectives, sprint/release planning, demos and other Scrum-related meetings
• Customized project Dashboards, team dashboards, role and administration dashboards, and developing RRDI reports and RPE reports.
• Led Upgrades to RTC, RQM, and RRC to later versions of CLM
• Integrated RTC CLM with other tools - HP Quality Center, Blueprint, RSA Design Management,
• Performed RTC Administration activities
• Using Agile Scrum practices, led a team of Rational Tools Specialists to plan and implement CLM solutions for a collection of e-commerce based products.
• Provided Rational Jazz tooling enablement and support to the user community
• Provided Guidance on User Story grooming and User Story mapping to the scrum team the product owners.
• Planned and implemented an enterprise-wide CLM solution comprising of: Release Management, Software and Configuration Management, Build Management with ANT scripting, Requirements Management with RRC, Test Management, Integration with HP Quality Center, Dash Boards at various levels, and customized reporting
• Established best practices for project teams using Rational Requirements Composer and RTC CLM.
• Implemented Process improvement and work item customization
• Utilized Rational Method Composer process tailoring of Agile, Waterfall, and Iterative processes and work products
• Performed Project and Lifecycle Administration within the Jazz platform
• Process improvement and customization of Defect Management, QA processes
• Responsible for development and integration support of SDLC tools
• Mentored users in Rational Suite, and conducted user
• Implemented Change Management framework using Clear Quest between IT and business users
• Implemented SCM Management using Rational Team Concert for cross functional teams
• Implemented ALM traceability in SDLC processes
• Utilized Rational Asset Manager for asset management tasks
• Utilized MS Project, Rational Team Concert (RTC), Rational Requirements Composer (RRC), Rational Software Architect (RSA), Rational Method Composer(RMC), WebSphere bpm/Lombardi, Requisite Pro, HP Quality Center, Jira, MS SharePoint, GIS, Visio, Doors, and MS Office

Confidential, Washington, DC

Agile Coach / Devops Administrator

Responsibilities:

• Supported administration of the IBM Rational Jazz Tools Suite, including Installation, and configuration.
• Supported the test team on Test planning, execution and reporting and troubleshooting test management issues using RQM integrated into RTC.
• Managed and customized RTC in order to enforce source control for project teams; promote code artifacts; and support build and deploy activities.
• Customized RTC to handle Defects, Change Requests, Requirements, Issues, and Actions in a collaborative Agile Scrum environment.
• Developed personal, project-based, and enterprise dashboards in RTC for real-time reporting and monitoring.
• Implemented a process for eliciting, elaborating, analyzing and managing business and software requirements using RRC, Requisite Pro, with integration into RTC.
• Provided and mentoring to project / team members on using the Supported Rational Tools to allow them to accomplish daily tasks.
• Installed, configured, and maintained IBM Jazz server and client software components.
• Resolved technical issues encountered with IBM Rational tools
• Architected capability patterns for RUP, system conversion, project management, program management, UI, Requirements Management, SOA/SOMA, data management, design, requirements management, User Interface, Business Rules and Security Delivery software processes.
• Project planning and project scheduling of multiple discipline teams, resources, tooling and work products with a complex array of constraints, using "MS project", the resulting method site, and facilitation.
• Designed a flexible Method physical architecture
• Resource planning and scheduling. Elicited and managed requirements from primary stakeholder
• Developed and maintained Method web site, based on the method architecture, input from Method Adoption workshops, and sr. management.
• Change and Configuration management

Confidential, Chattanooga, TN

Agile Coach

Responsibilities:

• Assisted in drafting the Statement of Work document and obtained agreement from client.
• Helped lead the User Experience /User Interface Designs for the future Member Web Portal mark-ups
• Performed initial scoping by identifying the Stakeholder Needs, and translated them into Features.
• Developed Member portal integration specifications to FACETS, and other external systems using UML and Data Mapping
• Identified and drafted over 20 initial use cases including flows, business rules, and UI Specifications.
• Performed Stakeholder Analysis to identify primary stakeholders, contact info, availability, and roles.
• Worked with the Stakeholders and developed a working simulation prototype using Irise and user-centered design.
• Developed a Requirements Management plan that outlines the requirements approach, schedule and work effort, tools, and repository
• Utilized RTC to plan and track the project effort using an Agile/Scrum methodology. Utilized RRC to define the number of sprints, the length of each sprint, and team roles within the project.
• Utilized Rational Requisite Pro and RRC to plan the requirements management effort, gather and organize the requirements, and perform traceability between the various requirement Types.
• Planned and lead requirements workshops to gather requirements amongst stakeholders, drafted them, and obtain agreement.
• Participated in the sprints as the lead business analyst, updated and led UI simulations of the requirements, and updated use cases and nonfunctional requirements, stories and epics.

Tools: IBM Jazz, IBM Cloud Computing, Irise, Rational Requirements Composer (RRC), Rational Method Composer (RMC), Rational Requisite Pro, Rational Requisite Web, Rational Team Concert (RTC), IBM WebSphere Portal, IBM Commerce Rational Software Architect, BCBS Facets, BIRT, Mercury Quality Center.

Confidential, Bethesda, VA

Sr. Business Analyst

Responsibilities:

• Performed requirements management services to lead a state-of-the-art effort to re-design a web-portal for the secondary market which combines various mortgage eCommerce applications, allowing the purchase and selling of loans on the secondary market.
• Specific services include Commitment and negotiated commitment services, Loan Delivery, and universal product & Lender attribute management.
• The new solution delivers financial products and services to Lenders, Brokers, and other clients of the secondary mortgage industry, through a J2EE environment.